Tìm Khách Sạn 5 Sao Tại Florence

因為前一站威尼斯瑞吉給我們留下極好的印象，以為佛羅倫薩瑞吉也一樣出色，但事與願違。連住三晚，第一晚淋浴到一半，開始流淚流鼻涕，眼睛漸漸難以睜開，打很多次噴嚏，應該是對什麼過敏了。離開浴室，稍微好轉，第二晚又繼續，比第一晚更加厲害，不知是不是我對浴室使用的清潔劑過敏，請客房服務員來對淋浴房進行沖洗，第三晚仍舊如此，都是洗澡到一半，開始涕淚不止，流淚到眼睛不能睜開，還好衹住三晚，離開佛羅倫薩，到了羅馬瑞吉，立刻症狀消失。

The La Gemma is a wonderful place to stay in Florence. Staff was very helpful & gave us a nice upgrade when we checked in for our second stay there. They also put a bottle of chilled champagne in our room to celebrate my birthday. Also enjoyed the lovely spa & rooftop outdoor lounge area with amazing views of the city. Will definitely stay there again.

Absolutely loved everything about this hotel … the spa , gym , garden, restaurant, ambiance and the service is top notch! Will definitely come back again ! Ciao 💋

位置很好，步行可以到烏菲茲、百花大教堂等，非常方便。 因為酒店處於老城區，房子比較古老，但是總體來説體驗不錯。

This is the best hotel we stayed in Italy, with amazing attention to details, including room facilities where you will be amazed by the set up of the bathtub, the concierge, Cosmo, who can book you any restaurant in the city and grant you VIP treatment in The Mall Firenza, the doorman’s hospitality is also amazing, plus it is in the center of of city where all the hot spots are in walking distance. We will definitely come back!

酒店入住期間、在大規模改造，門口封了一半，大廳變小，樓頂的看風景餐廳也關閉了。這個工程看起來沒個一年無法完工

入住當天上午我提前抵達，雖然未到規定的辦理時間，但前台員工主動協助我提前入住，對此我十分感謝。然而，我被安排入住的房間存在明顯問題：不僅緊鄰雜物間（不知為何在意大利我總被分到此類房間），而且室內下水道氣味濃重。本想着工作人員讓我提前入住已是照顧，便打算忍耐。可淋浴之後，異味愈發嚴重，實在無法忍受連續住三晚。 外出返回後，我向前台提出換房請求，接待的是一位不同的女員工。她顯得很不情願，神情中流露出嫌麻煩的態度，表現不夠專業。雖然最終為我更換了房間，但新房間的衞生間比之前小了近一半，我不確定是否為同等房型。 直到次日，另一位前台女孩主動為此前的房間問題向我致歉，也承認了異味的存在。整體而言，這次入住經歷可謂優劣交織，服務水平參差不齊。

very good location basically close to all attractions in florence. extremely friendly and hospitable staffs. room was also very clean and decent.

The location is relatively remote and not a major scenic spot, but the breakfast and rooms are great. It is by the river and is conveniently located near the riverside attractions.