Khách Sạn Hàng Đầu Tại Venice Có Spa

非常棒的位置。 一切都很好。早餐也是。 會再住

It is my utmost pleasure to leave a review for this wonderful hotel. Firstly our baggage was lost due to the airline, but the receptionist Skerdi was brilliant, he calmly notified us of this happening before and that he would assist in calling the airport to check whether the baggage had arrived for us. They knew about my partner and i celebrating an occasion so they prepared accordingly, they went beyond and above to provide information and help when they didnt need to. Special mention to Skerdi and Nicola, the best hotel service ive experienced and im a frequent traveler! The breakfast staff were kind, patient and attentive. The location ofnthe hotel is quite perfect as it is nearby Rialto and you could practically walk everywhere else. This has been an absolutely memorable stay and we will be back most certainly.

Nice staff & good location  Best hotel in venice

酒店很夢幻，雖然不在威尼斯本島，但搭乘酒店的私家輪渡可以方便到達聖馬克廣場。酒店帶花園，美輪美奐。

We love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service. This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell). We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots. Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.

very nice experience: convenient location, close to the main island with frequent shuttle. Very friendly staff. Nice and well designed room. You feel like having your own island!

Hotel offers the best Italian food quality in the world. Enjoying foods at St. Regis gave me the most unforgettable experience in my Italy journey.