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Tài Khoản Khách
Phòng Deluxe
Lưu trú vào Jan 2024
Vợ chồng
1 đánh giá
1.0/5
Đăng tải vào Jan 10, 2024
DO NOT BOOK THIS HOTEL!!!!!
This place is full of cockroaches, the staff is rude and unwelcoming and be careful with them as they are liars too! They won’t give your money back!!!!
We have arrived in the hotel 1:30 in the afternoon and we had to leave by 7pm because of the cockroaches.
You can’t really see them during the day but we went out for some food in the evening and when we got back to the hotel it was already dark. When we turned the lights on in the bedroom and bathroom and when we saw the amount of bugs all over the room we have immediately packed our bags.
I’ve complained the person on the reception and he said that he can either give us a refund or the best room available in the hotel. We weren’t interested in staying with them as if there’s one family of cockroaches there will be more!
He also said that they have spent over $50,000 on trying to get rid of the pests but nothing seems to be working.
When the hotel manager arrived he informed us that this hotel has not got cockroaches and this is the first time he heard this complaint. Luckily I’ve already taken photos and videos and spoke to the hotel receptionist at that point who said about it being a massive problem.
The pictures of the room is also very inaccurate, this place is run down, shower door hanging, dirty toilets and bedsheets, the room also smells horrible and you don’t really get a sea view, it’s only a tiny peak of the sea with a balcony that you can just step out to on your own as it’s so small.
After almost a week of back and forth between trip.com and the hotel we got our money back but I know not everyone is this fortunate! Make sure your read the reviews also as we didn’t do this before booking in here.
Dịch
Shohel.Singapore
Phòng Deluxe
Lưu trú vào Apr 2023
Một mình
5 đánh giá
2.5/5
Đăng tải vào May 1, 2023
The guy at the receiption not professional. There was a day trip from the hotel but didn't inform me. Didn't inform about the breakfast timing. His face like very sad. Complained about the stranger knocked to the door midnight but no action taken. This hotel not recommended.
Dịch
6/16
kellyy56
Lưu trú vào Oct 2023
Bạn bè
3 đánh giá
4.2/5
Rất Tốt
Đăng tải vào Jan 10, 2024
Stayed here for a night with my friend before we headed to the resorts. The exterior of the hotel looked nice and modern, and the receptionists helped us with our luggage. Checked in was 2/3pm and we arrived early, had to come back in a while since the room wasnt ready but not a big issue. Located next to the beach, we could easily walk over to the beach and shops. One thing would be how there was no hot water and we had to shower with cold water. And had also encountered a small cockroach... But overall the room was spacious, could easily have our luggage lying openly and still had space to walk around, and had an outdoor balcony (but shared with your neighbor, so will be awkward if you happen to see your neighbor outside when you open your curtains).
Dịch
Tài Khoản Khách
Lưu trú vào Aug 2023
Vợ chồng
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào Sep 8, 2023
Good location with nearby walking distance bus stop from airport bus
Dịch
Người Dùng Ẩn Danh
Lưu trú vào Oct 2022
Vợ chồng
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào Oct 30, 2022
Overall it was a great stay at three inn. Receptionists are very helpful. The only thing is we can’t go out after 12PM. Breakfast was included. The best way to book the room is trough Trip.com since you get discounts.
Dịch
Madam Park
Business Deluxe Room
Lưu trú vào Dec 2022
Vợ chồng
5 đánh giá
3.5/5
Đăng tải vào Dec 23, 2022
Hotel is good location as not far from the beach and restaurants. But if there is raining, cannot sleep as the sound very loudly.
Dịch
Tài Khoản Khách
Business Deluxe Room
Lưu trú vào Oct 2022
Một mình
5 đánh giá
4.2/5
Rất Tốt
Đăng tải vào Oct 20, 2022
The room was good and the bed quiet comfy. Only the breakfast didn't had choices. And only the same every day. Fried egg and toast with Butter & Marmelade, 3 slices of Apple and 2 pieces of Orange with Orange Juice and Coffee/tea.
Dịch
Người Dùng Ẩn Danh
Business Deluxe Room
Lưu trú vào Nov 2022
Gia đình
2 đánh giá
3.7/5
Đăng tải vào Nov 8, 2022
That would be great if staffs are more friendly, hotel is good with comfortable bed 🛌
La pire expérience de ma vie,les chambres de cet hôtel sont pleins de cafards !
Nous avons choisis cet hôtel pour passer la nuit car nous avions notre vol retour le Lendemain matin, après avoir récupérer les clés de la chambre nous avons déposé nos bagages et ensuite nous sommes partis manger, à notre retour 1h après le checkin, nous avons trouver plus de 20 cafards partout dans la chambre( sur le lit sur les oreillers et même au dessus de nos valises 🤮). Nous sommes descendus voir l’accueil ils nous ont proposé de changer de chambre et même sujet, dès l’ouverture de la porte nous avons vu des cafards courir parterre et se sont cachés sous le lit. Quand nous avons demandé à avoir une chambre propre sans cafards ils nous ont tout simplement dit “On ne pas vous garantir une chambre sans cafards”.
Du coup j’ai appelé Trip.com pour qu’il règle le sujet mais l’hôtel a refusé d’annuler ma réservation sous prétexte que j’avais dépassé 6h alors qu’il n’était passé meme pas 2h après le checkin et du coup j’ai du payer un autre hôtel pour passer la nuit à 90€.