Các đánh giá Azzap Hotel Galata

The location was really convenient. It is walking distance to the Galata tower and the itsikil street. The tram station T2 is also located walking distance to connect to other parts of Istanbul. One down side to this is that it could be quite noisy as it is in a very busy street. One commendable thing is the good service by the staff working there. You can leave your luggage at the reception if you arrive early or need to go off later.

Very good location hotel, close to metro and tram station. Very nice hotel staffs. Room is clean.

種族歧視，建議大家不要訂。 説明： 2024年5月1日入住，包早餐，5月2日吃早餐過程中遇到種族歧視。當時我要了一杯土耳其茶，服務員沒有放化糖用的小勺子（別桌客人的有放，但我這杯沒放，標準動作，但不糾結，就當她忘記了），後我到吧枱去要小勺子，服務員臉色一黑，在手邊拿了一個小勺子，直接扔在吧枱上，勺子一蹦一跳的滑到我面前，然後她微笑的去服務別的白人客人，當時那畫面真的夢迴十八世紀。我在吃早餐的時候，要了一個煎雞蛋，但過了十幾分鍾也沒給我上，我後面來的白人的煎雞蛋都上了，後來我又催了一次，她説兩分鐘，但實際一直沒上，但我觀察別桌的煎雞蛋正常上。我確認遇到種族歧視了，但沒有去和她理論，最後早餐吃好離開也沒有給我上那份煎雞蛋。 護照已經換過一本，英語可商務交流，我確認遇到種族歧視。 ps：還遇到一件奇葩事，我在房間沒找到吹風機，讓前台幫忙看下，room service來了，敲了一下門，我正準備去開門，結果room service在敲門之後幾秒鐘，直接刷卡開門，當時還好我裹着一個浴巾，我老婆在洗手間洗澡，真的大無語。

地理位置優越 可以步行至加拉太塔 大橋。離電車T1站很近 可以暢遊各地景點 離碼頭也近能夠搭船到亞洲區。通過旅館附近的纜車 可以快速直達獨立大街。 衛生及設施都很新 服務人員親切 是一個很好的旅館

все хорошо ,все чисто и аккуратно , завтрак хороший : в номере тихо

除了房間像小矮人住的，其他都還可以

The best things about the Azzap are it’s friendly and helpful reception and housekeeping staff as well as it’s ideal location. The reception area is very stylish and smells wonderful. The big disappointment was the breakfast. The main staples of a Turkish breakfast for us are yogurt and bread. The yogurt provided was Activia and the bread resembled half baked bread as sold by UK supermarkets instead of the typical Turkish yogurt available in large quantities locally and the delicious inexpensive breads sold in every Turkish bakery. The selection of fruit was very poor, pineapple and melon initially together with strawberries which were generally not good quality. Later on during our stay there was kiwi fruit and oranges which were better but compared with the selection available in the local supermarkets the fruit was very uninspiring. I don’t think it’s unreasonable to expect some concessions to more European tastes for breakfast but only Turkish items were offered. One of the days we stayed was a National holiday. We arrived at 9.45, breakfast finished at 10.30. There was very little left on the buffet to chose from and no further food was put out. At 10.20 I asked for some more Turkish tea but was told it was finished. I found this very difficult to believe and totally against the hospitality normally found throughout Turkey. I complained to reception. The next day the response seemed to be that everything was back to normal so that was fine. As we had paid the same price for each day of our stay we expected the same level of service each day. There were a few issues with our room. I know that we stayed for 9 nights which is unusual but there was very little space to put clothing so we ended up living out of our suitcases except for being able to hang a few items of clothing. When we arrived the safe didn’t work so housekeeping picked up the safe and carried it away (before replacing it) which was a little disconcerting. The air conditioning is centrally controlled which is unusual and not ideal, on one occasion we had to ring reception and ask for the system to be switched to cooling in the middle of the night, but generally it didn’t cause us too many problems but might on other occasions. The hotel is situated on a street which is used as a car park most of the time. I was very nervous about how this would work out when our taxi came to pick us up for the airport. In the event it was fine the hotel kept in contact with the driver and a member of the hotel staff took our cases to the taxi a few minutes walk away in the main road. I would have considered returning to this hotel again but the breakfast would put me off.

Super disappointed with this hotel - definitely NOT 5* or anywhere close - more budget than anything else - pretty much a 3* hotel: -Room not properly cleaned - used contact lenses on the floor in the bathroom on arrival -In bathroom toiletries empty until asked to refill -Cleaner came into the room without knocking -Windows left open by cleaner despite it being 5c outside - meaning it was open all day as we were out exploring the city -Dirty towels on arrival to the room -Coffee pods scarcely replenished -Noisy room -Poor and rude customer service Only positive is the location and free water bottles. Overall very disappointed and would actively avoid. And if management come back the points above they are irrefutable and highlights the attitude of the hotel. Also not great value.

I saw this hotel from the outside and it was architecturally stunning, so I had to go in. I asked if they had a restaurant and/or bar, and they did. So we asked if we could just have a drink and they told us how to get there. We had a nice drink at the bar and fun with the staff. There are only four (cramped) seats at the corner of the bar, but it was just the two of us, so it worked out fine. The view of Istanbul from our seats and the restaurant seats is lovely. We are hoping to go back for lunch or dinner and if we can, we will ask for table #8 for two.

A thoroughly enjoyable stay. The room and en-suite were not large but perfectly adequate, although depending on the length of your stay you might find that storage space could be a trifle limited. It is tastfully decorated and all very much as the photographs display. By virtue of the size of the hotel one is soon recognised by the staff and a very friendly and helpful relationship soon develops, it is very much like 'going home' when retunring the hotel in the afternoon/evening. Nothing is too much trouble and any request is quickly attended to. The roof top bar/restaurant is very comfortable with fantastic views of the City and the Bosphorus. The restaurant is well priced, has a good menu with excellent food. Having mistakenly ventured out to other restaurants (reported else where) we had all but one evening meal at the hotel we enjoyed it so much. Such are all the staff with their friendly and helpful customer relationship it seems inapprpriate to single out two Muoso (?) and Riza but both these two spent extra time with us by virtue of their attending to the bar and serving at table. Their very friendly, yet respectful approach, retentive memory of ones likes and dislikes together with impeccable attention to detail were a joy to be behold and receive. Thank you both, you were part of our decison to 'eat in". As we like to walk cities the hotel is very well located to gain access to all the major sites and particularly so when one has mastered crossing the road. Be brave, in reality all the road users seem much more relaxed than you might be. I would certainly recommend this hotel, everything about it made for a very enjoyable stay.

Excelent position : near the Galata Tower, one minute walk to the tunnel leading to Taxim, 5 minute walk to the Galata Bridge. Excelent, scenic view from the rooftop restaurant, breakfast tasted delicious. We will definitely stay again in the future.

It's one of nicest boutiq hotel l stayed.l really enjoyed.Fantastice bosphourus and Golden horn view from roof restaurant. We had great breakfast on the roof everyday and one night had dinner as well. Recommended to all.You will enjoy your stay because hotel team make you feel at home.

Decent hotel with very comfortable big beds. The shower room was very nice. The breakfast area in the top floor had stunning views. It’s also open in the evening for dinner. It’s possible to head up there for a drink also. The location is great. Very near a tram which makes it very easy to get around the city. Would I go back again? Yes.

The hotel is small but very comfortable.room and toilet is very clean.the bed is also comfortable.all staffs are friendly,helpful and cheerful especially Barsu from the restaurant.Breakfast is nice and the view from the restaurant is beautiful.the location is just great.near Taksim with lots of restaurants around.