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Vị trí4.7
Trang thiết bị4.5
Dịch vụ4.5
Vệ sinh4.6
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T&DHK
Phòng sang trọng ở cánh spa
Lưu trú vào thg 5, 2024
Vợ chồng
5 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 13 thg 6, 2024
We stayed here in June when it’s low season so it’s not crowded. Staff was super friendly and the pool size is huge facing the sea. In June the waves are really rough so can’t go swim in the ocean. Breakfast and Dinner was amazing, hotel restaurant manager and staff’s service was exceptional. Our room was facing the sea so we get to wake up seeing the ocean. Room was very clean, the only thing is there are lots of spider babies around the sink and closet, also some tiny ants around, everything else is really good. We will definitely come again!!
Dịch
6/9
Tài Khoản Khách
Phòng sang trọng ở cánh spa
Lưu trú vào thg 11, 2023
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 12, 2023
Amazing hotel with great facilities and the best room.
Dịch
Myra’s
Phòng sang trọng ở cánh chính
Lưu trú vào thg 2, 2024
Du lịch cùng bạn bè
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 3, 2024
Amazing sea view. Friendly staff very good room service.
Dịch
Mr.Attila
Phòng sang trọng ở cánh chính
Lưu trú vào thg 1, 2023
Vợ chồng
41 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 27 thg 2, 2023
We came already many times back to this hotel!
we never regret to came here.
Amazing place with amazing energies !
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your feedback about your recent stay. We’re glad to hear that you appreciated Bawa’s artistic design and that Ctrip was able to help resolve some issues during your visit. We apologize for the miscommunication regarding your checkout time and for any inconvenience caused by the early luggage pickup.Your comments about room allocation and service details are valuable to us, and we will certainly address them with our team to ensure a smoother experience for future guests.We hope to welcome you back for another stay, where we can provide the level of service you expect and deserve.Ayubowan! (May you live long!) Indika GamageHead of Galle Hotels
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the beautiful view, the beach, and our breakfast offerings. However, we sincerely apologize for the issues you encountered with room hygiene and maintenance, we will address them with our team to ensure improvements.We appreciate your insights and hope to have the opportunity to provide you with an even better experience on your next visit.Ayubowan! (May you live long!) Indika GamageHead of Galle Hotels
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you appreciated the stunning architecture by reknowned architect, Goefrrey Bawa, and enjoyed the breathtaking views from our hotel. It’s fantastic to know that you found the setting so picturesque for your photos!We apologize for the disappointment regarding your dinner experience. Your feedback about the crabs will be shared with our culinary team to ensure we can improve in that area. We hope to welcome you back for another stay, where we can provide you with an exceptional dining experience alongside our beautiful surroundings.Ayubowan! (May you live long!) Indika GamageHead of Galle Hotels