Khách Sạn Có spa Tại Grand Est, Pháp

The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.

Très déçu, je ne pensais pas que ça serait comme ça ! Le mobilier ainsi que la salle de bain font très ancien.. Niveau rapport qualité/prix je ne recommande pas

Chúng tôi đã có một kỳ nghỉ gia đình tuyệt vời tại khách sạn. Nhân viên vô cùng niềm nở, phòng ốc rộng rãi và sạch sẽ. Bữa sáng cũng rất ngon. Đặc biệt, chúng tôi muốn gửi lời cảm ơn đến Vladimir, người đã dành cho chúng tôi sự chăm sóc và lòng hiếu khách đặc biệt. Một trải nghiệm đáng nhớ cho gia đình chúng tôi.

hôtel charmant et élégant, excellent service à la piscine avec champagne froid et autres boissons, eau de la piscine à température idéale et cuisine délicieuse au restaurant (meilleur escargot que nous ayons jamais mangé) Je remercie le personnel de l'hôtel (surtout à l'arrivée où la dame qui nous a accueilli était très sympathique et efficace) tout le personnel qui nous a accueilli avec beaucoup de professionnalisme et de bonne humeur dans tous les espaces de l'hôtel !

As a family of 3 we don’t have many options jn Strasbourg. Most designer properties only accommodate 2 in one room. Good sized, modern rooms by European standards. Efficient, lovely housekeeping staff. Walking distance to Strasbourg old town and train station. A comfortable stay with all the usual amenities of a four star property.

Chúng tôi đã đi đến các chợ Giáng sinh gần đó, chúng tôi rất ngạc nhiên khi nhân viên lễ tân khách sạn biết nhiều ngôn ngữ và rất hữu ích. Họ tặng chúng tôi một giỏ bánh gừng nhỏ từ vùng này và một ly rượu vang nóng chào mừng. Cảm ơn vì đã khiến kỳ nghỉ của chúng tôi có cảm giác như ở nhà!

Fabulous spot right next to the cathedral so beautiful & definitely recommend a balcony room facing out to the cathedral. Loved this quirky hotel which was once a fire station very modern but with touches of old features towards its former use. The staff went above and beyond to make are break perfect (to booking a restaurant for us to valet parking and just being friendly and helpful)We sipped champagne at the front of the hotel restaurant outside with a back drop of the cathedral. Must just mention the delicious breakfast too.