Khách Sạn Có Spa Tại Quebec, Canada

I love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint. I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.

Lorsque l'hôtel est pleine, prévoyez votre temps de déjeuner car il y a du monde aux grilles-pain.... un peu complexe de se faire son assiette.

My stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start. I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect! Overall, I had an incredible time and would definitely come back. 🤗

Dịch vụ thực sự tuyệt vời — nhân viên nhiệt tình, chu đáo, và làm cho cả kỳ nghỉ cảm thấy dễ dàng và thư giãn. Vị trí lý tưởng để khám phá cổ Nhĩbec, và không khí quyến rũ của khách sạn thực sự tăng cường trải nghiệm tổng thể. Quán nhỏ bên trong khách sạn cũng là một bonus xinh xắn — được bố trí đẹp với các vật dụng địa phương chất lượng, hoàn hảo cho đồ lưu niệm hoặc những món ăn nhỏ. Tôi hoàn toàn muốn giới thiệu ở đây cho bất kỳ ai đến thăm quan Quebec!

My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms. We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow. For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests. Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name. Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings. I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.

酒店的位置很好，風景很美麗，住着比較舒適，離觀鯨港口聖凱瑟琳灣約73公里，方便觀鯨。

Best hotel in Tremblant hands down. Best location, best amenities for the kids. The pool is amazing, staff is on the ball, and the location cannot be beat.

In town for a JFL show. Location was very convenient and the rom was immaculate. Resto on ground floor is very nice for a convenient meal of quick snack after travel and check-in. Staff are very pleasant and professional and were quick to accomodate our request for a room with a bathtub. My wife likes to soak after the travel part.. had a pleasant special effects surprise at bedtime when the streetlights below penetrated above the curtain/drape rod and produced a bit of a light show on the ceiling. Not enough to interfere with sleep and just right as a night light for the mid night trips to the washroom. All in all very nice hotel in a very convenient downtown location at a reasonable price