Khách Sạn Có Bãi đậu xe Tại Madinah, Ả-rập Xê-út

Overall, my stay was good. The staff were generally friendly, though the check-in experience was a bit unpleasant at first. Thankfully, things improved afterward thanks to Ms. Bayan’s excellent assistance. However, the hotel feels overpriced compared to other options located very close to Al Haram in Medina. One major downside was the corridors — they were often full of leftover food left outside rooms, which was unpleasant and gave a poor impression. Security personnel needed further training to be more customer friendly

We had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced.  We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage. The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery).   Everyday we stayed at the hotel, it grew on us.  The view outside was heavenly mashAla.  Remember you can open the window haha some people I imagine think they can’t.  It such an experience and you have to do it.  Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house.  Again, We had an amazing window view and could see in the direction of Uhud.  All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk.  Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all.  And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.   Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.  They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44.  It was even at par or better maybe than the Jabal Omar in Mecca we stayed at.  You absolutely cannot lose out by staying at this hotel.  If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.   The hotel executive management were world class and again treated me like a friend/family.  Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.

Very outdated and customer service is terrible. Rang reception from hotel room no answer (2 times) than had to go to reception to complain safe don’t work, they turned up next day to sort it out.

Service beyond expectations. Was upgraded to Presidential Suite from Junior Suite with Partial Haram View by the polite and kind DM Anas. Very large living area. Bed is very comfortable and nice bed linen and pillows. Hotel is close to men’s entrance to haram mosque. Look forward for the widespread bf and dinner of quality. For someone fussy about food pretty pleased. Restaurant staff servers do their due diligence to serve but sometime they cater better service to certain individuals. Table setting can be improved. One of the server bad attitude. Small built and not helpful. Chefs passionate in their food preparation.