Khách Sạn Có Wifi Tại Bắc Yorkshire, Vương quốc Anh

一棟小別墅，房間整潔乾淨，很温馨安靜，服務很好很熱情，我們住3樓，沒有電梯，行李箱都是店家幫拿上房間的，停車也算方便。周住環境不錯，出行也方便，沿河邊步行20分鐘邊觀景過走很快就到達鬧市區的旅遊景點，唯有早餐很貴。一天兩晚還算是愜意的體驗吧。

The room was satisfactory— not too big, but certainly larger than those found in chain hotels. The location was lovely; however, the standard room we received had a view of the parking lot. Due to the wooden floors, we were able to hear other guests walking around quite easily. The sauna and steam facilities were enjoyable, but it would have been great to have a bit more menthol or some options to help eliminate the smell of sweat. Thank you for your attention to these details.

1. Check-out Time Is Too Early In my experience, most hotels—whether five-star establishments or smaller boutique hotels—allow guests to check out around 12:00 noon. However, for such a large hotel with a rich historical background, the check-out time of 10:00 a.m. feels unreasonably early. It is particularly inconvenient for guests who wish to have breakfast, as the kitchen closes at 9:00 a.m., making the entire morning feel rushed. This aspect was disappointing and should be seriously reconsidered. 2. Luggage Storage After Check-out As a frequent traveler who has stayed in many hotels across different countries, I have never encountered a situation where luggage storage after check-out was not available. Typically, guests are allowed to leave their bags temporarily while exploring the city and return later to collect them. Unfortunately, this was not possible at this hotel. I found this quite surprising, especially considering the size of the property. As a result, I had to carry a large suitcase while visiting the beach and dining outside, which significantly affected my experience. This policy made me feel that guests are not sufficiently accommodated after check-out, and it was quite disappointing. 3. Room Facilities I understand and respect that this hotel is nearly 200 years old, and I have no issue with its age or character. Overall, the room facilities were acceptable; however, the water taps could benefit greatly from modernization. The current rotary-style taps are difficult to operate, requiring considerable force to turn on and off. This could be especially challenging for elderly guests. Additionally, when I entered my room, I noticed that water was already running slightly due to the tap not being fully closed. If the hotel were to gradually replace these taps with more user-friendly designs, it would not only improve guest comfort but also help conserve water in the long run. I believe this would be a worthwhile investment.

On the surface, this cozy place is probably a good bet for a stay in York. It's just enough outside of the city center to avoid all the tourists, but close enough to walk right in. The reservation process was great and the price is good. It's supposed to be a 4 star hotel and, in many senses, it lives up to that status. The staff is excellent. The food and coffee is very good and everyone is very attentive. The rooms are immaculate (heated bathroom floors are amazing!) and the amenities are great. That all said, there are some issues . Often the staff cleans the front area in the middle of the afternoon, which is a rather inconvenient time to clean as it is disruptive to the guests. Though the summer would be different, it was in the low 40's when we were there and heating in the lobby doesn't seem to be a priority for the hotel. We had to have someone set up a space heater for us in the tea room so we could stay warm, which was a bad look (tacky) for them. The biggest issue, however, we that they held a wedding event on the second say we were there. While it's completely understandable for hotels to host events, this particular location is ill suited to do so given the noise level of the event and the small quarters of the hotel. They had a live band, which sent the music to most of the rooms, making sleeping nearly impossible. Though they did move our room, we still heard the band, who played until almost midnight. Having a bunch of wedding guests being loud all lover the hotel also didn't help. The staff agreed with my assessment, which was to either not have events at all or, if they do, block out the rooms from being rented since it is impossible to merge the hotel with an event space. it's just too small. Ultimately, they need to make a decision about who they are as a brand, event space or 4 star hotel. I'd pitch they choose hotel because that is what it really is.

Incredible hotel with the friendliest staff! The room was immaculate with a very comfy bed, service from all staff was faultless, and location is just a short walk from the city centre. I would recommend this hotel to anybody staying in York, whether for business or pleasure!

Really nice place , brilliant value, clean rooms with nice bathroom products all the staff really pleasant helga on reception was lovely and the spa was a bonus with free towels and padlocks at the spa reception paid a lot more for a lot less great parking for £6 def use them again rooms are really well appointed , safe, iron hairdryer good amount of teas coffees and milk only minus is it could use a fridge

Fantastic stay at The Grand. We had booked a suite but it was not one of the modernised rooms like we had hoped for. We went to reception and was greeted by India who kindly gave us options of 2 other rooms to move to and let us view both before choosing. The room we picked was fantastic, so modern, comfortable and even had kitchen facilities which was an added bonus. It was lovely to sleep in such a comfortable bed and not be disturbed by any street noise or noise from other guests. We went out for dinner and was surprised to come back to see we’d had a turn down service and little chocolates left on the pillows. Just little touches like this make you want to return and recommend to others. We would definitely stay here again, the service from all staff, but especially India, was fantastic!

Nice location. Big playground at the size , very suit who have the little one. Hiking hill at the side.

The hotel is perfectly situated for exploring sights of Harrogate everything very nearby! From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful! The room was on the third floor clean, tidy and well presented. The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening! The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious! This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!