Tài Khoản Khách
19 tháng tư, 2024
I was booked in to the town centre hotel, whilst working in the area. The team were amazing and so helpful, they got me ice when I needed it for a neck problem I had whilst there as well as an extra towel to put it in, and even got me an elastic band! In the restaurant the team were cheerful and remembered you from one day to the next, for example on the second night the lady remembered my drink order. As someone who has worked in hospitality and now trains people in customer service - I was very impressed, this service is few and far between these days. Thank you so much for looking after me! I wouldn’t hesitate to stay here personally if I was in the area again.
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