Khách Sạn Có Wi-Fi Tại Cộng đồng Valencia, Tây Ban Nha

Cleanliness: The room was clean but there was a lot of dust coming from the bedsheets and pillow cases or anything that had fabrics for which reason we had to keep the window open all the time. Location: The location is perfect for those who are flying out from the Alicante airport. It’s only 7 mins drive from the airport. Our room was overlooking the beach, so you could watch the sunrise in the morning or even have a stroll on the beach. The walk to the beach was around 10-15 mins walk. The hotel has its own private car park. When you arrive at the gates, the gates automatically open as you park closer to the gates sensor. Service: The check in service was quite slow. There was already a queue when we arrived. The guy at the desk was on the phone and another person in the back office coming in and out of the room. There wasn’t any communication about how long we will be waiting, whilst carrying our back pack after a long drive. After 10 mins the guy from the back office calls another person out and then the queue started disappearing. As for the check out, it was quick and simple. All we had to do was place the key into a check out box and that’s it. Amenities: There was no hot drinks in the room. You had to go downstair to get a hot drink which was included in the room price. The bathroom had no towels or floor mat, which made the floor very slippery when you came out of the shower and also the bathroom has no air ventilator. The room also had a tv that had access to Netflix, YouTube, Amazon prime etc, which u would need to log in using your own account details. All the channel on the TV was in Spanish, even the English movies or tv shows. I didn’t know how to change it to its original language. Downside: I paid for a double room and 1 child bed, but because it was only me and my partner, they gave us 1 double bed where as I was hoping to have two separate beds in the room. I wasn’t happy with that. But because we was tired from a long drive, to then waiting in the reception queue for 10 mins, we both didn’t have the energy to complain and just wanted to rest. So we accepted the room as it was. But was vey disappointed that the room didn’t look the way it did in the picture and then on top of that the fabrics were releasing a lot of dust which made it hard to breathe in the room unless the window was open. But then opening the room made the room cold, so we just had to put up with it instead and be happy with whatever we got for the price we paid.

Cleanliness: The cleanliness of the room was spotless. We couldn’t fault it. The bathroom was shared so there was always someone cleaning the rooms and the bathroom. The bathroom had a slight smell coming from the drainage but other than that, I couldn’t fault the cleanliness Location: It was a little difficult to find at first since they don’t have any signs on the outside, but when your walking on that street, you have to look through the door glass to see if you’ve got the right hotel. Service: The staff at the desk were lovely. Sadly they have a set time when they are at the desk. After midnight there is no one on site, other than a phone number to call incase you need anything, which can be a problem for those who don’t have a Spanish number like us. Amenities: they had only one towel for me and my partner to use for one night. Downside: we wanted to stay one night to see how the place is, before we booked additional nights and we’re glad we didn’t booked additional nights. The capsule wasn’t sound proof, which we was aware, but the fact it had a quiet policy in place is what attracted us to experience the capsule. Sadly around 11pm not just me, but the neighbouring capsule experience a couple making loud intimate sounds in there capsule. We decided to give them there privacy but after half n hour it was beginning to bother me a lot as I needed to sleep. So I went to the front counter and there was no one at 2330 at the desk, just a phone number to ring. Which I couldn’t ring as I didn’t have a Spanish phone number. So me and the other neighbour capsule had to put up a sleepless night till the early morning. I did complain to the staff upon check out and she was really lovely and understood how I felt. It was a shame there was no one at night who I could have spoken to, otherwise I only had good things to say about this place

The location is perfect and the service is professional. However the facility is a little bit old. The bed is also not so comfortable enough for a 4-star hotel.

Overall we had a really nice stay at this hotel and it fit the exact purpose we needed for, it was also the best value of anywhere around. The hotel was clean and the room and the staff were lovely , every time we needed some information the staff were very helpful. The breakfast service was a buffet and at 15 EUR/ person represented great value with lots of different options for different kind of diets. I was running the marathon in Valencia and needed to keep my diet plain and clean, for anyone else doing something similar in the future I would say that the breakfast and the dinner are sufficient to correct carb load if that's what you need to do. The dinner buffet was 25 EUR and unlike breakfast, did not include any drinks. It was still good but a bit too expensive, we felt a bit too compelled to order paid drinks and there wasn't really anything I needed from the drink menu, I didn't like this. There are also things that could do with improvement, especially considering the 4 star rating of the hotel. Some of the facilities and amenities are now very date, particularly the TV in the room was very old and too slow to operate. The gym was quite decent for a hotel and had good weight options , but I would advise against using the treadmill, the belt got stuck while I was using it and I almost fell. Either the belt needs replacing or the entire treadmill. The sauna is free to use and was really nice, but the wooden benches are very loose and feel like they could give way especially on the top bench. None of these problems were big or impacted our stay, but the hotel should consider upgrading in the future to maintain their high standard.

Our room had bed bugs, room Service skipped our room 2 times. When they actually do room service. There was black hair everywhere. Other rooms had a phone we did not. I feel like got one of their worst rooms.. but i would go back just to see if we had a bad room. Cause the staff is nice and the hotel “feels” great and has a great location!

Exceeded my expectations! Can highly recommend. I booked double-bed room, but hotel connected with me in a few days saying it's not available and suggested me a triple-bed room instead for the same price or full refund (though my booking was non-refundable). I accepted the new room and it was just great! Panoramic windows almost like a balcony. Very clean and comfortable bed. Fridge right in my room! And microwave in the corridor (though one was not connected to the electricity - the other one on the floor was). It would be great to have a teapot, too (but I managed to heat water in the microwave). Excellent wifi. Host was very nice and explained everything upon check-in, self check-out early in the morning is available. Shower gel & shampoo provided. Would be great to have cups to put toothbrush. It can be noisy outside (2nd floor), but I closed the windows and it was calm. You can hear doors clapping from other neighbors- though it's not surprising for the hotel. District is great - Consum supermarket just 1 min by walk, Mercadona - 5 mins. Lots of cafes around. Metro 5 mins by walk, city center 30 mins by walk, very convenient to get to the railway station.