Các đánh giá Four Points by Sheraton Wuhan Jiangxia

Amazing room, the pool was nice, easy check in and check out process, the tub was great! Amazing Breakfast, Amazing staff, Amazing experience. Good location to pharmacy, shops and other food eateries. 45-1 hour from Hankou Train station. I had no complaint except the elevator was a bit annoying having to get off then get on another. But the stay is 10/10 perfection. I would definitely recommend. I would definitely stay here again for sure!

I recently stayed at this hotel between 29 April to 2 May 2025. Check-In Experience Upon arrival, there was a noticeable queue at the lobby. The solo staff member did not promptly call for assistance, leading to guest dissatisfaction when a second line was eventually opened. Room Condition The initial room had a musky sandalwood-like odor, possibly from previous guests using spa amenities or smoking. I was offered two alternative rooms and chose the first one, but the smell persisted, likely due to the central air conditioning. The manager on duty provided fruits and snacks as a gesture of goodwill. Air Conditioning Both my friend and I found the air conditioning insufficiently cool, waking up sweaty during the night. Elevator System & Security The hotel employs a two-lift system: one from the ground floor to the 23rd-floor lobby, and another from there to the guest rooms. This setup raises security concerns. For instance, I encountered a man lingering in the lift without a key card, which was unsettling. Food Delivery Process The food delivery process is inconvenient. Deliveries are left on a table at a remote corner of the ground floor, requiring guests to navigate the two-lift system to retrieve their orders. Laundry Service On a positive note, the hotel offers a reliable laundry service with same-day pickup if requested before 5:30 PM, which is convenient for travelers packing light. Overall Impression While the hotel has commendable services, improvements in staff communication, room air quality, security measures, and food delivery logistics would enhance the guest experience.

New and clean .

Service was amazing, first night was refunded due to a flight disruption resulting in me missing the first night. You cannot swim in this hotel and make use of the pool unless you have a swimming cap however. A term that should be stated to customers in advance.

Fantastic Stay at Four Points by Sheraton My recent stay at was excellent because of the following reasons 1. Comfortable and Clean: The room was spacious, clean, and had a super comfy bed. 2. Outstanding Service:The staff were friendly and went above and beyond to make my stay enjoyable. 3. Convenient Location:The hotel is centrally located near the metro and dining options. 4. Great Facilities: The hotel amenities, including the fitness center and on-site restaurant, were excellent. Overall, I highly recommend Four Points by Sheraton for a comfortable and convenient stay.

Quiet, nice gym, elegant room at a reasonable price!

next to the metro station and shopping mall. Convenient to eat, buy, and move to other area of Wuhan. Staffs were kind and room and swimming pool was good enough!

The location is perfect and service is good

Beautiful city scenery

Staff is polite, place is clean.

Nice hotel and great location.

Ckean n quite

Very good!

整體感受：
酒店環境和設施符合福朋喜來登的一貫標準，大堂整潔現代，房間寬敞且床品舒適，隔音效果不錯，夜間休息安靜。地理位置對於商務出行比較便利，周邊餐飲選擇較多。 優點： 1. 服務態度良好：前台接待禮貌高效，入住流程順暢。 2. 衞生達標：房間打掃乾淨，備品齊全，無明顯衞生問題。 3. 早餐豐富：自助餐種類較多，中西式搭配合理，味道中規中矩。 待改進點： 1. 按金退還較慢：退房後按金原路退回耗時超過24小時（部分銀行可能更久），建議酒店優化流程或提前告知客人預期等待時間。 2. 設施略陳舊：部分區域如電梯、走廊地毯略顯年代感，維護可再加強。 總結：
作為商務或短途出行選擇，性價比尚可，但若對按金時效敏感建議提前溝通。希望酒店在細節服務上進一步提升體驗。