It's a basic few frills hotel that's perfect for us in its own way. It's right t on the highway, but interestingly quiet. The room is just right sized with a comfortable firm bed and clean, like I said - basic - who the heck comes to Coron to spend time in a room??? The staff is just really helpful and accommodating to our inquiries and needs. Just treat them like humans... I noticed some travelers who don't even have any respect... these people work hard. Anyways, the place is literally at the foot of Mount Tapyas so it was a challenging hike for 2 retired overweight seniors. Jaicobs is also a block away from Calle Real - the main tourist thoroughfare and the municipal building which housed the police and fire stations, so we felt compketely safe. Cafes, and restaurants also almost 10 steps away and we never had a problem choosing. One block away from San Agustin church, and theres an ATM across the street. I would highly recommend the place. It's reasonable and comfortable.
Overall, average hotel. I was disappointed and wouldn’t stay here again.
Room: stayed 5 nights. The room has a mold smell upon entering that persisted even with the bathroom door closed. The toilet also flushed very slow and sometimes required 2 flushes. Room was spacious, and otherwise quite clean and comfortable. Quite dated and furniture had lots of dings/scratches which doesn’t really matter.
Staff: I always try to be friendly to service workers because I know their work is hard. The staff I encountered seemed grossly disinterested. On the day of check in, I asked for some water (as I had to wait a few hours till check in), and was asked to pay 65 php for a bottle, but I witnessed another guest receive one for free. Not sure what happened. Also had some communication issues regarding laundry that I had done with the hotel. Perhaps the staff is overworked.. I didn’t experience the friendliness that other reviewers speak of.
I do want to shout out Mou, the activities/tour coordinator! She was very friendly, and helpful in planning my activities. She helped address an issue I encountered with my tour very promptly and efficiently. Thank you Mou!
Also thank you to the security guards who helped me call tricycles!
I wouldn’t stay here again, nor would I recommend anyone to stay here.
Suggestions: I think communication needs to be improved. If a staff member is busy, it is OK for them to let the guest know that it will be a moment. Would also recommend addressing the mold smell in room 320.
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