Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí9.6
Trang thiết bị9.6
Dịch vụ9.7
Vệ sinh9.6
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(555)
Đánh giá tích cực(548)
Đánh giá có ảnh/video(107)
Gần khu vực mua sắm(51)
Mua sắm thuận tiện(36)
Trải nghiệm nghe nhìn tốt(18)
Đã được trang trí tốt(17)
Nhân viên quầy lễ tân thân thiện(17)
Thiết kế tuyệt vời(14)
Cách âm tốt(14)
Bồn tắm tuyệt vời(13)
Đánh giá tiêu cực(7)
Người Dùng Ẩn Danh
Guestroom - City-View (Double Bed) (Tv)
Lưu trú vào thg 7, 2025
Khách đi công tác
1 đánh giá
7.5/10
Đăng tải vào 25 thg 8, 2025
My overall experience at the hotel was okay, but there were a couple of issues that stood out. Some of the towels in my room had a noticeable smell of cigarette smoke, which was unpleasant. Additionally, the lobby area had exposed cigarette butts that hadn’t been cleaned up, which gave a poor impression upon entering. While the stay was otherwise fine, addressing these cleanliness and odor issues would make the experience much better.
Dịch
Phản Hồi Từ Khách Sạn: Hotel Response Reference Dear Guest, thank you very much for taking the time to share your stay experience and candidly pointing out the shortcomings in our service. We sincerely apologize for the issues you mentioned, such as the cigarette smell on the towels and the un清理ed cigarette butts in the lobby. These issues are completely inconsistent with our hygiene standards. We have immediately conducted a serious inspection and rectification for the housekeeping department and the public area cleaning team, strengthened the double inspection of linens, and increased the frequency of patrol cleaning in public areas. Your feedback is of great importance to us as it helps us identify service loopholes. We sincerely hope to have the opportunity to serve you again and prove our improvement with practical actions. We look forward to your next visit. Hotel Guest Service Department
Shanky05
Boutique Room (Double Bed) (Tv)
Lưu trú vào thg 2, 2025
Khách đi công tác
20 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 2 thg 4, 2025
Excellent location. The rooms are good but not identical to what is shown in pictures ..... I was asked to pay for just 1 hour late check out after staying here for 2 nights... No room cleaning was done, no water bottles give on second day...
Dịch
Phản Hồi Từ Khách Sạn: We sincerely apologize for the inconvenience caused by the malfunctioning heated flooring during your stay. Your feedback is extremely valuable to us, and we've immediately arranged for maintenance staff to thoroughly inspect and resolve the issue. We understand how important a comfortable room temperature is, and we're committed to ensuring all facilities are in perfect working order for future guests. To make up for this, we'd like to offer you a special discount on your next visit. Thank you for bringing this to our attention, and we hope you'll give us another chance to provide you with a flawless experience.
Stanley Obinna
Featured VIP Member Smart Room (Double Bed) (Bathtub)
Lưu trú vào thg 11, 2024
Cặp đôi
41 đánh giá
10/10
Nổi Bật
Đăng tải vào 25 thg 12, 2024
Nice view and clean
Dịch
Phản Hồi Từ Khách Sạn: We're thrilled to hear that you enjoyed the nice view and the clean environment! Thank you so much for your kind words. We look forward to welcoming you back for another wonderful stay.
AlanChee
Boutique Room (Double Bed) (Tv)
Lưu trú vào thg 3, 2025
Cặp đôi
21 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 9 thg 4, 2025
Hotel is located at business building. Room is clean.
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for your kind feedback! We're delighted to hear that you found our hotel's location convenient and appreciated the cleanliness of the room. Our team works hard to ensure every guest enjoys a comfortable and pleasant stay. We look forward to welcoming you back for another great experience!