Stephanie
ngày 24 tháng 4 năm 2022
When we first arrived the hotel was closed, it was 4 pm. We rang the bell and a woman came out to open the door.
We did the check in and when it was time to pay she said she was charging me taxes because I was paying by card. Had I paid cash, she would have given me the rate given by *******.
We went up to the room and when we entered, the smell of humidity was really bad although partially masked by the smell of detergent. I took it as a sign that the room was clean but there were long black hair all over the floor, so bad that I would not let my kids take their shoes off.
The toilet was broken and the water would not stop running after it was used.
We turned on the TV and only the basic channels were available. We also did not see get any wifi signal.
The beds were also far from confortable just from sitting on them.
In the end we decided not to spend the night there. As we left the receptionist said she would not give us a refund. I would have expected nothing less…
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