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Daniel
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 7, 2024
Du lịch cùng bạn bè
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 8, 2024
This hotel was really great and perfect for us. We loved its location, the breakfast and the comfortable and spacious room. It's walking distance from everything to see in Pingyao and they have free transfer to the airport which was a plus as we arrived in the city at night. We want to especially thank Wendy and Linn at the hotel as they were really nice to us and exceeded our expectations. We will recommend this hotel to anyone going to Pingyao.
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for taking the time to write such a warm and detailed review for us. I'm touched that you mentioned me and Linn by name in your thoughtful remarks. It was a pleasre having you stay with us and we look forward to your next visit to Pingyao. Have a wonderful week!
VAYang
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 11, 2024
Gia đình
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 10 thg 12, 2024
Excellent location with a nice intro buffet dinner for local cuisine and breakfast included. Next to an important Taoist shrine and provision shops. Also within 5-10 min walk from the “New East Gate” which is important if you want to take a taxi for sights outside the walled city. Note outside vehicles are not allowed to get into the walled city. Extremely helpful staff and the high speed rail station to hotel transfer service is much appreciated especially since outside taxi cannot get into the hotel location. We speak mandarin and found the ancient city tour guides well worth the money. Look for the guides with the standardised purple windbreakers in winter. Standardised price but worth every cent. Glad my family took the detour to Ping Yao
Dịch
Ing Yung
Phòng đôi hạng Business
Lưu trú vào thg 8, 2024
Vợ chồng
10 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 19 thg 9, 2024
Trip did NOT indicate that hotel provides free shuttle to and from airport and train station. We went through some problems to get through to the hotel and request shuttle from east gate as the taxi is not allowed to enter the old city. The shuttle together with the receptionist promptly showed up and fetch us right on the dot at the gate. Wendy was exceptionally helpful; lugged our suitcase and showed us our room. On check out, arranged from shuttle to send us to the train station, waved goodbye and saw us off.
Dịch
O-D
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 5, 2023
Gia đình
12 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 4 thg 6, 2023
good location, nice rooms, very friendly personnel, always ready to help.
unfortunately not a good breakfast, dry cookies - the only kind of Western food option.
dusty rooms. very superficial cleaning.
Dịch
Phản Hồi Từ Khách Sạn: Dear Madam:We are very sad to see your message, my friends! We're sorry you experienced some dissatisfaction during your stay and we humbly apologize for our performance. ~ Thank you for your tolerance and understanding. We appreciate you for your detailed review, it's very helpful to us in our continuous efforts to improve. We regret that the Chinese style breakfast selection was not to your liking and we will look into providing more international cuisine in the future. Regarding the cleanliness of the room, there is no excuse for inadequate cleaning. When you stay with us again, if you are unsatisfied with the hygiene of the room, please don't hesitate to contact the staff for assistance. We can promptly send a housekeeper to clean to the room again to your standards. We look forward to your next stay with us and hope every stay will be better than the last. Thank you again for your considerate feedback. The sincere evaluations from our respected guests will help drive our continuous progress. I wish you a happy life, all the best!