Các đánh giá Mercure Istanbul Umraniye

The team could have been a little nicer.

Happy to stay but staff was not conversant in English language

説實話，房間較小，而且無一次性牙刷等工具，而且早餐品類較少，不過位置離辦公室較近，可以從酒店徒步過來，旁邊有一家吃飯的地方，他家的魚挺好吃的！

酒店挺乾淨的，比較新，前台和服務生都很不錯，辦理入住和退房都很快，就是早餐對國人來説不太可口，整體不錯

非常好的酒店 很多國人住在這裏，也有華為，小米等公司外派的員工長期住這個酒店。 酒店位置很好，附件生活方便，也有醫院。

離客户公司很近。

服務態度專業，位置有點偏，性價比非常好，還會再訂。附近有小米公司華為公司，日本索尼公司總部，環境優美！

服務員會偷錢

挺不錯的樣子

早飯一般，其他還可以！

價格經濟實惠，安靜！

시설이 깔끔하고 좋습니다.

酒店窗簾不能完全遮光，設施較舊

The biggest issue: The food is expensive yet not very good--even so, the manager told me that it was a "problem" that I was ordering food to my room from a delivery service! That kind of directive is totally new to my experience. There were also lot of other problems. My room was pretty cramped, and not very well designed in terms of space. (It was a very oddly shaped room that had lots of dead, unusable space.) The lamp on the desk had a broken wire that was bandaged with electrical tape; nonetheless, it shorted out and almost shocked me when I tried to turn it on. The hammams in the spa area were not functional. The towels offered in the spa area are basically thin rags. The front desk person was not willing to help me in calling a pharmacy to order some medications (I don't speak Turkish). He told me to just visit the pharmacy myself. The laundry service was overpriced. The coffee machine was erratic in the breakfast room. The electricity went out one morning. The water was shut off for one evening. The breakfast, besides being not very good, had very odd selections. The most extensive part of the breakfast is the salad bar/olive bar--who wants to eat salad and olives for breakfast? The hot dishes were sometimes not very hot. (The containers used to serve the hot dishes had broken hinges and wouldn't stay open unless you held it open with one hand...making it difficult to serve yourself.) The air conditioning is quirky--sometimes setting the A/C at 23 degrees makes the room cooler than setting it at 19 degrees... There were advertisements in my room. I had to pay for my entire 2-week stay in advance, and could not make it shorter without losing money. (I should have recognized this as a red flag.) I am probably forgetting other things. I go to Istanbul several times a year, but I will never stay here again, despite the convenient location. The hotel is designed to meet only the minimum standard of acceptability.