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H. Chua
Pavilion Hồ bơi(SPA)
Lưu trú vào Aug 2024
Vợ chồng
22 đánh giá
5.0/5
Nổi Bật
Đăng tải vào Oct 27, 2024
Love the foods. Very accomodating. Very good hotel service
Dịch
6/8
Tài Khoản Khách
Phòng Suite Nhìn ra Khu Rừng Nhiệt đới
Lưu trú vào Nov 2024
Vợ chồng
2 đánh giá
2.5/5
Đăng tải vào Nov 2, 2024
The stay has been disappointing to say the least - we were greeted with a nice entrance, but the rooms, the service were lackluster.
For example, when we checked in - there was no one to greet us by the door, or someone to help us with the luggage
The concierge was slow to reply via the dedicated hotel app, and the buggies were slow to come.
When we entered the room - it looked like it was hastily cleaned up and the floors were still wet
We went up to visit the 360 bar but it looked like it wasn't ready for customers - and the buggy sending us there did not warn us about that
I know we didn't book an expensive villa this time round (we were just staying for one night), but I do not think hotels should discriminate services rendered like this.
Unlikely to return; and I do not recommend this hotel
We absolutely love the Pavilions and will definitely return! We stayed here for one night to celebrate our honeymoon/anniversary since we couldn’t travel due to the pandemic. Special shout-out to Anthony for his warm welcome, tour of the facilities and our pool villa. The team had prepared beautiful decorations, cut fruit and cake on arrival for our celebration.
The location is a little away from the beach but if you want privacy and to be pampered, this is the place to be! Definitely recommend the spa - it is a must!! Our booking included a 1 hour massage which was a very, very pleasant surprise. If you stay at the villa, you will need to call for a buggy to take you around. We had dinner at the Firefly Restaurant and we enjoyed everything and also the live music by the pool!!
We will be back~ thank you for the perfect getaway, Pavilions!!
Dịch
6/7
Tài Khoản Khách
Phòng Suite Nhìn ra Khu Rừng Nhiệt đới
Lưu trú vào Apr 2024
Du lịch cùng bạn bè
4 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào May 8, 2024
The hotel is beautiful even the basic rooms are spacious and marvelous the staff were over accommodating and extremely pleasant. Breakfast was amazing the facilities fantastic. It is off the beaten track but perfect to wind down. I would absolutely recommend but being aware you can't really walk to anywhere however they offer a shuttle service daily.
Dịch
Người Dùng Ẩn Danh
Phòng Suite Nhìn ra Khu Rừng Nhiệt đới
Lưu trú vào Apr 2024
Khác
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào May 4, 2024
Very good hotel for holiday. Peaceful & the Italian Restaurant is extremely good for food & service.
Dịch
Zedah
Biệt Thự Hồ Bơi Hướng Biển
Lưu trú vào Oct 2023
Vợ chồng
17 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào Oct 16, 2023
Great service and hospitality from the start of the stay till the end.
Staff were always smiling and helpful, made our stay comfortable and joyful.
Restaurants were superb with room dining easily made available.
Stayed at Pool Villa with awesome sunset view.
Dịch
Tai0
Pavilion Hồ bơi(SPA)
Lưu trú vào Nov 2023
Vợ chồng
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào Nov 12, 2023
Excellent experience, we hope to visit there again soon
Dịch
Srivilai
Phòng Suite Nhìn ra Khu Rừng Nhiệt đới
Lưu trú vào Sep 2023
Du lịch cùng bạn bè
19 đánh giá
4.0/5
Rất Tốt
Đăng tải vào Sep 23, 2023
Good kha.
Dịch
Tài Khoản Khách
Pavilion Hồ bơi(SPA)
Lưu trú vào May 2023
Du lịch cùng bạn bè
4 đánh giá
4.0/5
Rất Tốt
Đăng tải vào Jun 2, 2023
We enjoy our pool villa very much. The room is very clean too.
Dịch
Ibrahim AlAfif
Biệt Thự Hồ Bơi Hướng Biển
Lưu trú vào Apr 2023
Vợ chồng
1 đánh giá
3.2/5
Đăng tải vào May 9, 2023
It’s not a five star at all
Location is a bit far from the main attractions
Cleanness is not as expected
Pool is not cleans with many many flys and other things
For the price you can get way and much better
Dịch
Joe9527
Phòng Suite Nhìn ra Khu Rừng Nhiệt đới
Lưu trú vào Feb 2023
Vợ chồng
4 đánh giá
4.2/5
Rất Tốt
Đăng tải vào Feb 9, 2023
Great room. Breakfast option. Location is good - close to layan beach/ porte de Phuket. Only negative is no view or access to beach. You definitely need a car to move around.
Dịch
Nuanphan
Phòng Suite Nhìn ra Khu Rừng Nhiệt đới
Lưu trú vào Dec 2022
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào Dec 22, 2022
Excellent service friendly service
Lovely staff
We’re enjoying while we stayed
Dịch
KefanGue
Pavilion Hồ bơi(SPA)
Lưu trú vào Sep 2022
Du lịch cùng bạn bè
9 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào Oct 7, 2022
The Pavilions is about 20 min from Phuket airport. It was convenient if you drive. Stayed in pool villa with spa several times. Got 'upgraded' to the pool penthouse which was not preferred as we didn't want to walk up and down the stairs. The villa was secluded and big. The cleaning staff had done a very good job as the entire villa was very clean. After these years, the room, decoration and the pool were getting a bit aged. Buffet breakfast at Firefly still offered a good range of food, you could make your own fresh juice and bubble wine was included.
Dịch
Kooks
Penthouse Hồ Bơi(SPA)
Lưu trú vào Jun 2022
Vợ chồng
34 đánh giá
5.0/5
Nổi Bật
Đăng tải vào Jul 7, 2022
the hotel was very good, the service provided exceeded the expectations we had. totally recommended.