Le personnel est très gentil et souriant. Nous avons été surclassé car la borne de recharge électrique ne fonctionnait pas. Un geste très gentil de la part de l'hôtel.La chambre spacieuse ainsi que la salle d'eau. La literie est confortable. En revanche il y a un problème d'insonorisation ont entend vraiment beaucoup les voisins. Il manquait aussi un brise vue sur la terrasse pour avoir plus d'intimité avec la chambre voisine.
Par contre le petit déjeuner est vraiment très bon et varié.
Hôtel parfait , le personnel est sympathique , tous sans exception nous sommes restés 1 nuit de plus soit au total 4 nuits , les chambres propres , l'hôtel aussi , un endroit parfait pour se détendre .
Quand nous reviendrons c'est sûr c'est ici que nous déposerons nos valises !
Mr Lemaitre chambre 435
El apartamento que estuvimos mi pareja y yo nos encantó, muy espacioso y excelente limpieza. La calefacción funcionó perfectamente. El apartamento cuenta con todos los electrodomésticos y utensilios de cocina. Una lástima que estaba el Spa cerrado por mantenimiento. El hotel tiene buena ubicación.
Pros - close to the park and close enough to go for food at night.
Breakfast was nice and not to busy if you go at 8am. Expect to queue otherwise
Cons - we did the roulette but they didn't even tell us which hotel we were in. We ended up just turning up to el paso and finding that we were meant to be staying there.
They also failed to send through our room number and then to top it off after giving details to reception for our pickup car the security refused entry because they hadn't been sent through.
Pool side loungers were really uncomfortable. Toilet paper was worse than the 2 star budget we stayed in next and some toiletries that were meant to be provided were empty.
I wouldn't class this as a 4star hotel and we didn't even visit in peak season so some of the above isn't something I would expect.
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