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Tất cả đánh giá(70)
Đánh giá tích cực(38)
Đánh giá có ảnh/video(3)
Đánh giá tiêu cực(3)
Luokexuan
Lưu trú vào thg 5, 2023
Gia đình
36 đánh giá
7.5/10
Đăng tải vào 2 thg 7, 2023
山中央適合度假相對安靜
Dịch
Tài Khoản Khách
Lưu trú vào thg 6, 2025
Khác
8.0/10
Rất Tốt
Đăng tải vào 3 thg 7, 2025
The View is aptly named. Probably the most stunning view I've ever had at a hotel. The room was very spacious and impecable, just as appears on the website. The hotel breakfast was wonderful, and I've had a lot of them. Be aware, this hotel is about a 35 minute walk from the center of Lugano, which some fail to mention. There's a city bus you can catch that cuts it down to 15 minutes. However, the hotel is situated up a very steep hill, which you have to climb to get to the bus stop. This was ok as we are young and fit, but would be a problem for small children or older adults. Even for us, the climb each day was exhausting and I chose to limit how many times I went back and forth to the hotel because of this. It was also June and close to 90 degrees, so that didn't help. We did not try out the bikes, as I'm not adept enough of a rider to deal with the steep hills so that is something to be aware of too if you're thinking you want to use the available ebikes. All in all, the price was exorbitant, and although the stay was excellent, I probably would not choose this property again due to the climb to get back and forth. Finally, the spa facilities and indoor pool were nice. I think having an outdoor pool would have been even better though.
Dịch
Tài Khoản Khách
Lưu trú vào thg 6, 2025
Khác
2.0/10
Đăng tải vào 2 thg 7, 2025
I frankly hate this hotel. No one should ever stay here. One of the worst hotels I have ever stayed at. This hotel is a medium-quality AirBNB in all aspects by the name. This hotel would be overpriced at $300 and my room was $1500 per night. You enter in a dark parking garage - it is scary and I was confused we were at the wrong place. No one parks your car or takes your bags. The hotel hallways are dark and very stuffy and frankly scary. My college dorm was much nicer. The room furniture is gross and old and marked up with wear and tear. The "view" from the room is just bad - you have like a view of the roof below and there are big trees blocking the view of the lake. You'd have a much better view from any of the hotels in town. The room itself has so many issues. Worst is the bed, which is frumpy and uncomfortable and I slept terribly. Pillows are awful too, and the blanket feels lumpy and disgusting. The lights are automatic in the sink and bathroom, so when you get up at night these awful florescent lights come on and wake up your partner and keep you awake. There is a step up to the bathroom sink that I plowed into with my right foot during the night. Insane, dangerous design. The sink turns on with these like metal knobs that you turn which are disgusting, just awful. The room service is horrible. We ordered fish, shrimp, veggies on the first night and it was barely edible. The shrimp was disgusting - like an amateur boiled the fish and set them down on some salt. Horrific meal. Easily the worst room service meal I have ever eaten and it was very expensive. The biggest issues is the inconvenient location. Even if this was a good hotel, it's impossible to get to town. Every other hotel in Lugano is amazing because you can walk to cafes or the lake or the park. But at The View you are isolated in a cave up the mountain, truly awful. This is maybe the most disappointing hotel I have ever stayed at. I hated it. The "Small Luxury Hotels" of the world brand should remove this hotel as soon as possible as it is doing damage to their reputation.
Dịch
Tài Khoản Khách
Lưu trú vào thg 5, 2025
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 17 thg 6, 2025
We would like to say a special thank you to Marina, Gock(?) Davide and Christyna at the front desk. They were very, very helpful arranging or helping us with travel arrangements. The spa was very, very good and all of the facilities at the luxury hotel were extremely good. We were fortunate enough to get upgraded, and the view from our balcony across the lake was spectacular. The mountains, the scenery. Everything was very, very beautiful except for the rain.
Dịch
Tài Khoản Khách
Lưu trú vào thg 5, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 5 thg 6, 2025
Had such a wonderful stay at The View Lugano! Just like it's name, this lux hotel includes fantastic views of Lake Lugano and the town below. Rooms are uniquely designed and spacious. Size of hotel, location and very attentive staff made for a relaxing stay. Highlights include the amazing breakfast buffet and gorgeous pool area. We did not make use of the complimentary electric car but thought that was a terrific bonus considering the property is elevated (like a lot of the area). We definitely plan on returning to the area and look forward to visiting again.
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Một mình
10/10
Nổi Bật
Đăng tải vào 12 thg 10, 2024
This was simply an excellent stay! The junior suites are incredible with the view of Lugano living up to the name of the hotel. The balcony was spacious and having complimentary breakfast room service was excellent. The staff were so incredibly friendly, personable, and helpful. The complimentary electric Smart cars for getting around town were also an incredible boon.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2024
Khác
8.0/10
Rất Tốt
Đăng tải vào 4 thg 9, 2024
Nice service but bikes are not allowed for children under 16 employee did laugh at me because i got stuck in rain with no bike power and had to climb Honestly i would laugh too Nice afterral and room service is super good. but they only serve pizzas after 12 pm
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2024
Khác
10/10
Nổi Bật
Đăng tải vào 27 thg 8, 2024
Friendly staff and environment. Very clean. Amazing view, the hotel is located on top of the mountain where we can see the lake the city. Very magical especially at night. Food and drink are delicious. Electric cars available to discover the town for free. Rooms and Bathrooms are spacious. Staff speak excellent English French and Italian I would stay again in the view for sure next time.
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Khác
10/10
Nổi Bật
Đăng tải vào 16 thg 8, 2023
We had an unforgettable stay at this amazing hotel, celebrating our anniversary and birthday in style. The hotel's intimate size created an ambiance of exclusivity, making us feel like cherished guests rather than just visitors. The Hotel room provided a beautiful view to Lugano, the hills around and the lake where we found ourselves captivated by the scenery during both sunrises and sunsets. From the moment we stepped inside the hotel, we were greeted with warm smiles and exceptional service that made us feel truly pampered throughout our entire stay. The dinner at the exquisite restaurant was excellent. The spa session added the perfect touch of relaxation, making it an overall perfect getaway.
Dịch
Phản Hồi Từ Khách Sạn: Dear Chesterp2020, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your anniversary and birthday celebration at our hotel was unforgettable and stylish. Creating an intimate and exclusive ambiance is one of our priorities, and we're glad to know that it made you feel like cherished guests. It's fantastic that you enjoyed the stunning view from your room overlooking Lugano, the hills, and the lake. It sounds like you were able to fully immerse yourselves in the beauty of both sunrises and sunsets, creating lasting memories. We are glad to hear that your dining experience at our restaurant was excellent, and that the spa session added the perfect touch of relaxation to your getaway. Thank you for choosing our hotel to celebrate your special occasions. We appreciate your kind words and look forward to the opportunity to welcome you back for more wonderful experiences in the future! Warm regards Claudia Melatti
Tài Khoản Khách
Lưu trú vào thg 12, 2022
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 31 thg 1, 2023
It’s one of my best and favorite places. The location is grate, view is fantastic. Service and staff are excellent. Food also is great. Value for money worth it. We had great time and enjoyed all the facilities.
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Khác
10/10
Nổi Bật
Đăng tải vào 1 thg 8, 2023
The Hotel is situated in the middle of Paradiso Park, south of Logano, with a splendid view of the town and Lake Lugano. The rooms are nice and spacious with modern furniture and lighting management system, etc. The restaurants consist of a brasserie and a Michelin-level restaurant, which are handled by a service-minded and professional staff. The reception works fine and handles all our requests for boat trips, hiking, trains, and use of electric cars (Smart)/bikes that are a part of the hotel amenities without a separate charge. There is a big garage for cars beneath the hotel, which came in very handy upon our arrival from southern Frace as northern Italy suffered its worst hailstorm in centuries. We were very happy about the spa section, which we used several times.
Dịch
Phản Hồi Từ Khách Sạn: Dear Torbenschon, We truly appreciate you sharing your experience with us! It's wonderful to hear that you enjoyed our hotel's location and our spacious and modern rooms. We are glad you had the opportunity to dine at both our bistrot and Michelin-level restaurant. It's great to know that our staff took care of your dining needs. Our team at the reception is always committed to ensuring your stay is seamless, and we are thrilled that they could assist with your requests for various activities, from boat trips to hiking and using electric cars and bikes. Thank you for being our guest and for highlighting the aspects of your stay that contributed to your enjoyment. We hope to welcome you back for another memorable stay in the future! Warm regards Claudia Melatti
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Khác
10/10
Nổi Bật
Đăng tải vào 31 thg 7, 2023
Very clean, friendly and a nice atmosphere and surroundings. And the View ( the real view) is amazing, you understand why the gave it that name when you seen it. I’ve been there both during winter, spring and summer, and it’s always amazing.
Dịch
Phản Hồi Từ Khách Sạn: Dear 355fredriks, Thank you for sharing your experience on Tripadvisor! It's wonderful to read your appreciation of the hotel high standard of cleanliness and friendly atmosphere. The fact that THE VIEW consistently lives up to its name in every season speaks volumes about the beauty and charm of the place. Your detailed account of visiting during winter, spring, and summer further emphasizes the timeless appeal of this destination. We appreciate your feedback and look forward to welcoming you back for more amazing experiences in the future! Warm regards Claudia Melatti
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Khác
10/10
Nổi Bật
Đăng tải vào 1 thg 7, 2023
Is was a loverly experiance due to the fact, that not only the hotel is build and decorated with tast, but also the staff was very helpfull and caring. It feels like one is in a privat home and not hotel, because there are only 18 rooms. We liked that quiet feeling and the few is breathtaking, specialy at night or in the morning.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for taking the time to share your wonderful review of our hotel. We are thrilled to hear that you enjoyed your stay and appreciated the small size of our establishment and our dedicated staff. We genuinely appreciate your recognition of our hotel's unique qualities. It is our goal to create a home away from home for our guests, and feedback like yours reinforces that we are on the right track. We hope to have the pleasure of welcoming you back in the future, so we can continue providing you with exceptional service and an enjoyable stay. Warm regards Claudia Melatti
Tài Khoản Khách
Lưu trú vào thg 5, 2023
Khác
10/10
Nổi Bật
Đăng tải vào 1 thg 6, 2023
Very pleasant stay at The View, the view from the room is really beautiful. The staff was very friendly and accommodating. The amenities in the Junior Suite were good, although the many LED lights that could not be turned off at night were annoying.
Dịch
Phản Hồi Từ Khách Sạn: Dear Luna2003, Thank you for taking the time to share your review about your recent stay at our hotel. We're delighted to hear that you enjoyed the breathtaking view from your room. The scenic vistas surrounding our property are indeed one of our standout features, and we're glad you were able to appreciate them. We truly value your feedback, as it helps us identify areas where we can improve and provide an even better experience for our guests. We are glad that despite the confusion with the LED switch, you were still able to enjoy your overall stay with us. hould your travels bring you back to our area, we would be delighted to welcome you again and ensure a seamless and enjoyable experience. Thank you for choosing our hotel and for your valuable feedback. Warm regards Claudia Melatti
Tài Khoản Khách
Lưu trú vào thg 4, 2023
Khác
10/10
Nổi Bật
Đăng tải vào 10 thg 5, 2023
Amazing staff. So helpful and friendly. They really went the extra mile. We weee so impressed. The food was excellent quality too. Very good quality ingredients. Fresh, local and organic. Delicious . Big beautiful rooms and super clean.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to write such a kind and appreciative review of our hotel. We are thrilled to hear that you had a wonderful experience during your stay and that our staff went the extra mile to ensure your comfort. Our team takes great pride in providing exceptional service, and it's heartening to know that their efforts were recognized and appreciated by you. Going above and beyond is something we strive for, and we're delighted to hear that our staff exceeded your expectations. We would be honored to welcome you back to our hotel in the future and provide you with another exceptional experience. Warm regards Claudia Melatti