Các đánh giá Old Parsonage Hotel

After traveling around England for two weeks and staying in numerous small, classic, historic hotels which catered beautifully to families, the Old Parsonage was the most expensive by at least double, and by far the most disappointing. The full family room is so expensive as to be completely out of budget, so instead chose a triple for our family of three, at over £600 per night. It was air conditioned and clean... and that's about where the positives stopped. The room was very awkward and small, with our kid sleeping on a couch about 3 feet from the foot of our bed. There was no room to place any baggage, so our bags had to be placed on the floor where we stubbed toes and tripped over them constantly. This room should not be considered a triple; it is far too small for that. For the amount of money we paid, the items mini bar (which we were refilled sporadically and sometimes not at all), and the cost of laundry were absolutely eye-popping. At our wonderful hotel in Bath that was less than half the cost for our giant triple room than what we paid in Oxford, we literally paid £20 for an entire bag of laundry. At the Old Parsonage, the cost was £17.50 for ONE SHIRT. Absolutely outrageous. The worst part though was the shower. There is a very weak -- so weak that it might as well not be running at all -- fan in the bathroom, which is controlled at the building level. After taking an under-10 minute long, luke-warm (my choice) shower, the bathroom filled with so much steam that I felt light-headed. So I opened the door of the bathroom to let the steam out... and there was so much steam coming out of the bathroom that it set the fire alarm off. When we went downstairs, I let the front desk know that the steam caused the fire alarm to go off, and the very kind front desk woman assured me they would send someone up to check out the fan. When we came back after a day of exploring, I stopped by the front desk to ask if the fan was fixed. She said that they went up to check and in fact there was nothing wrong with the fan; it's working as intended. I replied that would be unacceptable, as that renders the shower in a £600+ per night room unusable. She went to get someone I assume is a supervisor, and that's when things really went downhill. This woman was so rude, so dismissive, so unsympathetic, and so unhelpful that it was shocking. I explained the issue, and she literally shrugged her shoulders and said, "what do you want ME to do about it?" I blinked and reminded her how much I'm paying to stay in a room with essentially no shower, and she again shrugged her shoulders and stared at me. There was no offer of any help whatsoever, or any compensation for the outrageous price we were paying. Nothing. Finally, because I wouldn't go away and kept pressing the case, she snapped, "FINE, I'll send up housekeeping!" and stormed away. The incredibly sweet other woman I'd been mainly talking to told me apologetically that she'd call me when they were on th