Muthu Keekorok Lodge, Maasai Mara, Narok

Các đánh giá Muthu Keekorok Lodge, Maasai Mara, Narok

Muthu Keekorok Lodge, Maasai Mara, Narok

C 14 Keekorok, Masaai Mara Ntl Game Reserve, Mara, Narok, 00100, KenyaXem thông tin khách sạn
Muthu Keekorok Lodge, Maasai Mara, Narok
Muthu Keekorok Lodge, Maasai Mara, NarokMuthu Keekorok Lodge, Maasai Mara, NarokMuthu Keekorok Lodge, Maasai Mara, Narok
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Chúng Tôi Khớp Giá
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Đánh giá của khách

8.5/10
Rất Tốt
64 đánh giá
Đánh giá đã xác thực
Vị trí8.6
Trang thiết bị8.5
Dịch vụ8.5
Vệ sinh8.5
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Tất cả đánh giá(64)
Đánh giá tích cực(35)
Đánh giá có ảnh/video(15)
Đánh giá tiêu cực(12)
Luis 🇵🇹
Lưu trú vào thg 7, 2024
Nhóm bạn
46 đánh giá
10/10
Nổi Bật
Đăng tải vào 8 thg 10, 2024
位置絕佳，房間寬敞明亮，設施完善。服務團隊熱情友好，餐飲美味多樣，讓人流連忘返。無論是休閑度假還是探險之旅，這裏都是完美的下榻之選，強烈推薦！
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Gia đình
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 17 thg 8, 2023
房間挺好的，乾淨衞生，三餐食物品類豐富，色香味俱全，還有熱情的馬賽人，很美好的一次體驗…
Dịch
Tài Khoản Khách
Phòng Luxury
Lưu trú vào thg 5, 2025
Một mình
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 2 thg 9, 2025
滿意 公區環境很不錯
Dịch
glassman
Lưu trú vào thg 6, 2023
Gia đình
42 đánh giá
6.0/10
Đăng tải vào 20 thg 7, 2023
酒店的位置很好，在馬賽馬拉公園裡麪，去SAFARI很方便。酒店的環境也不錯，可以與野生動物親密接觸。但酒店房間的設施很差，門鎖是壞的，衞生間的門是關不上的，水也是黃的。服務一般。
Dịch
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Khách đi công tác
3 đánh giá
2.0/10
Đăng tải vào 16 thg 10, 2024
這家酒店虛假宣傳，已向工商局投訴
Dịch
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Gia đình
7 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 8 thg 8, 2023
酒店在園區裏面，外部環境很不錯，房間裏比較舊國內三星差不多，三餐菜品種不多但味道都還可以
Dịch
jeewakap2016
Lưu trú vào thg 7, 2025
Nhóm bạn
4.0/10
Đăng tải vào 9 thg 8, 2025
We booked this trip 8 months in advance, only to be informed just 8 hours before arrival that there was a “hot water issue” at our booked rooms. This turned out to be untrue — they were simply overbooked. As a result, we were forced to stay in another location, which meant we missed seeing one side of the Masai Mara that we had planned for. The food was extremely poor — the same limited menu every day with no variety, and no taste whatsoever. For a place that charges premium prices, the quality was well below expectations. To make matters worse, the generators frequently failed. We had to dine in complete darkness, and in the mornings before safaris, we were forced to get ready in pitch black. It was both inconvenient and unsafe. Overall, this was a huge letdown and not worth the money. The mismanagement, lack of honesty, and poor facilities overshadowed the beauty of the Mara. We have stayed in this lodge few times prior and never experienced this type of service. After new management has taken over things have gone from bad to worse. Such a beautiful property in a prime location has all gone to dogs.
Dịch
6/9
Phản Hồi Từ Khách Sạn: Dear JEEWAKA, Thank you for taking the time to share such detailed feedback about your recent visit to Muthu Keekorok Lodge. We are truly sorry to learn that this stay fell far short of both your expectations and the positive experiences you’ve had with us in the past. Please accept our sincere apologies for the disruption caused by the change to your booking and the inconvenience of not being able to experience the part of the Masai Mara you had planned for. We also regret that our dining variety, generator reliability, and overall service did not meet the standards we aim to deliver. Your comments about the lack of menu variety and the impact of the power interruptions are important to us. We are reviewing our operational procedures, kitchen offerings, and backup systems to ensure more reliable facilities and a more enjoyable dining experience for our guests. We value the loyalty you have shown us in the past and it is disappointing to know we did not maintain the level of service you previously experienced. Please know that your concerns are being taken seriously by our management team, and we are committed to making the changes necessary to restore guest confidence. We hope we may have the chance to welcome you back in the future and provide the experience worthy of both the beauty of the Mara and your past stays with us. Kind regards, [Your Name] [Position] Muthu Keekorok Lodge
aoifehennessy
Lưu trú vào thg 2, 2025
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 13 thg 3, 2025
Excellent stay, perfect location for first time safari goers. Every member of staff went above and beyond. To the restaurant staff, whose kindness and service made the stay even better. Our game driver John was exceptional, his knowledge of the wildlife and sharp eye for spotting animals made our game drives so exciting. We also had breakfast packed up for us to take on our game drive which was a lovely experience. It was definitely a trip of a lifetime and would highly recommend a stay here.
Dịch
Phản Hồi Từ Khách Sạn: Dear Aoife, Thank you for your wonderful feedback! We're thrilled to hear you had an excellent stay and enjoyed the perfect location for your first safari experience. It's great to know that our staff, especially in the restaurant and your game driver John, made such a positive impact on your visit. We're delighted you appreciated the packed breakfast and found the trip to be a once-in-a-lifetime experience. Thank you for recommending us; we hope to welcome you back in the future! Warm regards, Sanjeev Kumar General Manager
Traveler17418984757
Lưu trú vào thg 2, 2025
Gia đình
10/10
Nổi Bật
Đăng tải vào 12 thg 3, 2025
Service given to us was exceptionally good. The wild hippos grazing the hotel grass was quite an experience. We loved how the camp has no fence which makes it more adventurous. Ben, Judy and Duncan, our game driver were very friendly and welcoming. Cant wait to come back to keekorok.
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your wonderful experience! It’s fantastic to hear that you enjoyed the adventurous atmosphere and the exceptional service provided by our team. The presence of hippos must have added a unique touch to your stay. We look forward to welcoming you back to Muthu Keekorok for another memorable visit! Warm regards, Sanjeev Kumar' General Manager
Tài Khoản Khách
Lưu trú vào thg 8, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 1 thg 9, 2025
This has been the most magical trip of a lifetime. The lodge and staff have been exceptional, and our guide, John Lemurt, has been outstanding. We saw the Big 5, seeing leopard and rhino twice, which is unbelievable. John stopped at nothing to get us to see as much as possible. The hippo pool is an added bonus, with a bar to enjoy the view. The wildlife really is all around, and we have experienced seeing hippo and zebra on our way back from dinner to our room. But the mandatory security guard escort makes you feel safe. I would not hesitate to recommend this incredible place xx
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 1 thg 9, 2025
We stayed at this lodge for 5 nights at we must say best lodge we stated so far , Chef Ahesan, chef Nyaga, George Nganga, Milton had provided us with the best services in the restaurant, Hippo pond was the highlight of this place, Clean rooms, good amenities and beautiful grounds , Mr Manish had help us lot during our stay at the lodge. We will recommend the place to our friends Thanks for the amazing hospitality MGM leek keekorok
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 1 thg 9, 2025
It was our 5th visit to this lodge, one of the best lodge in the mara . Big spread of the buffet. BBQ nights had 6-7 types of meat endless dessert and salad we really the food Shrijit had helped us lot during our booking and Manish provided us the best stay at this lodge
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 1 thg 9, 2025
We were family of 6 members, stayed at presidential suite for 5 nights and we must say amazing hospitality from the lodge, we felt like home away from home . Manish and team provided us all the help we needed. We really enjoyed this place. George Nganga from restaurant was very helpful too We will recommend this place and we ware coming back next year too
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 1 thg 9, 2025
We have been to this place more than 3 times . And we must say this place has improved a lot Beautiful spread of buffet and delicious food as well . Beautiful grouds and clean rooms Hipoo pond have more than 50 hippos Ben and Manish helped us lot
Dịch
199tar23
Lưu trú vào thg 1, 2025
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 26 thg 2, 2025
My Husband and I stayed at Keekorok for 5 days as part of our honeymoon and it was amazing. The Chalets were super clean and really comfortable, the staff were so friendly and helpful, especially in the restaurant and the hippo bar where we went every day (sometimes twice). The food was great and the drinks really reasonable. The location was amazing and the hippo bar was so special. The game drives were all excellent and I couldn't recommend a stay here more!
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your wonderful experience at Muthu Keekorok Lodge! It’s fantastic to hear that you enjoyed your honeymoon, especially the clean and comfortable chalets, friendly staff, and great food and drinks. We’re thrilled that the location and hippo bar added to your memorable stay. Your recommendation means a lot to us! We look forward to welcoming you back in the future. Warm regards, Sanjeev Kumar General Manager