Các khách sạn ở gần Khu bảo tồn, New Orleans

Everything was clean, great hospitality, the girls were very friendly, and the man that received me, he didn't have me waiting the room was quickly given to me. This is one of the best hotels i stayed in. Its very quiet too. It has A/C and heater that you can control. They have the best soap, shampoo, conditioner anf lotion from the brand Dove, thats a plus. The breakfast was good too.

We arrived 4 hours early for checking. The hotel stored all our luggage safely. They had a great breakfast that was included in our rate and the crew was courteous. Great plus was the rooftop heated pool. You can’t go wrong with HI for the money.

(ii) Sau khi tôi rời khách sạn, họ đã trừ 83,05 đô la Mỹ vào thẻ tín dụng của tôi mà không đưa cho tôi hóa đơn. (Nếu là phí đậu xe một ngày, thì sẽ hơn 40 đô la). Tôi đã gọi điện cho khách sạn để hỏi nhưng chỉ nhận được tin nhắn thoại và không có phản hồi. Vào lúc 3 giờ chiều, giờ cao điểm, hàng chục khách đang xếp hàng làm thủ tục nhận phòng, nhưng chỉ có hai nhân viên ở quầy lễ tân, một trong số đó chỉ phục vụ khách hàng thân thiết. Những khách còn lại không được hỗ trợ gì. Điều này thật bất thường đối với một khách sạn 4 sao với hơn 1000 phòng.

Had a wonderful time at French Market Inn. Room was clean and comfortable. Courtyard was relaxing place to enjoy time with friends. Hotel was close to Bourbon Street, plus many eateries and bars. Would definitely stay there again.

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free