Trident Inn & Suites New Orleans

Phòng tập thể dục không có thứ gì hoạt động. Tất cả các thiết bị đều cũ và hỏng nên không sử dụng được, nghĩa đen là không có một thiết bị nào hoạt động trong phòng. Dịch vụ dọn phòng rất tối thiểu, họ thậm chí không lấy/dọn thùng rác mặc dù chúng tôi đã ở đó nhiều ngày. Giá cả phải chăng và hầu như sạch sẽ (trừ con gián chết khổng lồ mà chúng tôi phát hiện ra mà người dọn phòng không chịu dọn).

Upon checking into the hotel, there was a weird smell through the corridor. Once inside the room, there was what looked like smeared feces on the wall, so I requested to be moved to a new room. The new room was more pleasing on the eyes but had its own set of problems. The headboards were dirty, handprints all on it, there were stains all over the walls. The bathroom tub looked disgusting. There was rust in the tub, and the wall is peeling. I requested extra towels from the front desk, some rude lady with pink hair, she fussed and said we weren’t allowed to have more than 2 sets. Even after explaining to her I was using them in the tub to keep the rust away from everyone. Not to mention last night around 11pm some weird man started banging on the bedroom door claiming to be the hotel owner looking for a cart that was in our room blocking the adjoining room door that wouldn’t lock closed.. he even said he would throw my family and myself out the hotel if we didn’t open the door. Definitely will never be back. After yelling at me I told him his worries are on the wrong thing. Our room was horrible and he didn’t do anything to try to fix it. It’s disgusting and I really deserve my money back for this disgusting stay. I tossed and turned all night. Couldn’t even trust sleeping under the covers. Not to mention the microwave in the rooms both looked like this. Had to eat our leftovers cold because of how nasty it looks.

The place was dirty the staff attempted to change my room but all the rooms especially bathrooms were dirty.

お風呂の栓も無い。シャワー水に変わる。洗面は水が流れない。通路とにかく臭い。受付の人怖いし笑顔無し。部屋の時計の時間狂っている。 もう泊まることはない。

Ubicación, instalaciones, limpieza y servicio, excelentes.

I felt like housekeepers worked hard to keep the rooms clean. However, there's only so much you can do. The bathrooms are older. I almost flipped and fell a few times because the tile floor. The toilets were old so it doesn't look like they're clean but they are. The shower had mold underneath and looks like the tubs need to be resurfaced. The carpets aren't clean so you have to keep the air condition on so it doesn't make a odd smell. The TVs were very hard to work. I will say that the attendant was very nice to come up and try to fix ours. FYI we didn't turn the TV off the whole time cuz we didn't want to have her come up again.

Hair dryer did not work AC on 60 yet room was not frigid No ice machine in designated spot Was told pool closed at 7pm…huh? Breakfast had to be eaten in dining room and not bright back to room.

Upon checking in the front desk lady was rude. We checked in left the hotel and came Bck. We used the towels for the kids so he went down to the desk to ask for towels .she had an attitude and stated we just came for towels and he couldn’t get any. I was confused because I only came in for check in. I spoke to her about the mold / mildew in the shower she ignored me I was discriminated against because she thought I was another black lady who had kids. When I asked her for her name she didn’t want to give it to me . I’ll never come back here after this stay ! I’ve spent a lot of money coming here since march and never have I ever felt so weird .

The whole hotel and staff are great. But there are few things After they know you as guest there should be no security deposit 2-The room coffee makers are uselss there needs to be coffee available in lobby at 5am waiting till buffet opens is ridiculous