Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE by IHG

We really enjoyed our stay at this hotel and would definitely stay here again. The location is fantastic — very close to Bourbon Street and all the action of the French Quarter, but just far enough away that you don’t hear all the noise and hustle and bustle at night. The hotel itself is lovely, neat and clean, and the pool is absolutely amazing! Our room was comfortable and very nice overall. The staff at the hotel were also incredibly friendly, pleasant and welcoming. We arrived early and were charged $40 for early check-in. While we completely understand that early check-in may come with an additional charge, it did feel a little unnecessary when the room was already available. A complimentary early check-in in that situation would have been a really nice touch. There were also a couple of small housekeeping issues. Some of the toiletry dispensers in our room hadn’t been refilled, and we found a random grape on the floor that had obviously been missed during cleaning. Nothing major, but definitely something that could be improved. Unfortunately, the biggest disappointment was breakfast at the hotel restaurant. Our food took nearly 45 minutes to arrive, and whenever we asked our waiter about it, he was quite rude and dismissive and seemed to simply brush us off. After such a long wait, the food was only average, which made the experience even more disappointing. His attitude really let down what had otherwise been such a positive experience with the hotel staff. Overall, we really liked the hotel, especially the location, pool, rooms and friendly hotel staff. We would absolutely stay here again, but based on our experience, we would skip the restaurant and have breakfast somewhere else

Really lovely stay at Chateau Lemoine! Walking distance to shops, food, parades.

The hotel was located in a great area. Service was professional and friendly. The dining room for dinner and cocktails was closed; bummer. The breakfast dining was limited. Belgium waffles were their specialty. Lunch items were a couple of soups, a salad, and 2 entrees. The rooms were clean however we had to change rooms due to a constant running toilet. The desk had mentioned compensation but we have not received any this far and we have yet to receive our email receipt.

I love the location, one block from burbon street

Friendly staff Nice room good location . Man on front desk was super helpful and friendly

酒店在法國區，位置很好，去很多地方都步行可及。不管在法國區逛，還是去密西西比河岸，還是去Canal街乘紅色或綠色街車出行，還是去Treme區都很方便。附近也有很多吃飯的可能，Deanie‘s，hot&Cajun，Acme oyster house就在近處，去preservation hall聽爵士也不遠。

在這個城市，這樣的酒店價格適中，交通便利，去主要景點很方便。

Hotel was nice. location was good. Restaurant seemed a bit understaffed, but they were extremely friendly. Room was a bit outdated , but cozy. Friendly staff made up for any little issue

Staff service was almost never responded to requests. Stay several nights, despite taking the tips, never making the beds, changing towels accordingly, the last day they even didn’t take the trash. Upon checking we were told there was an power outage, anything related to that we can go directly to the manager, and the front desk will not take complaints. The key cards didn’t work for most days we stayed and have to wait for security to open the door for us every time. We traveled with holiday inn for many years, we were shocked this is holiday inn hotel! From now on we will give a second thought when booking with holiday inn system again, very disappointed!