Các đánh giá Social Hotel

Khách sạn thành phố bình thường ở khu vực tốt, cạnh tàu điện ngầm Internet City, cũ, cửa sổ không mở được và mùi không phù hợp, họ không hiểu tiếng Nga, hãy học tiếng Anh

Hotel staff are amazingly helpful and friendly.

The hotel should take care more about cleanliness, the towels and bed sheets are old, entrances, elevators, parking are not clear enough

I decided to give The Social Hotel a shot out of curiosity about its so-so rating. It’s close to my workplace, so convenience played a role in my choice. At first glance, the hotel was very ordinary—nothing particularly “wow” for a 4-star rating. However, I was pleasantly surprised to see Fibber Magees inside the hotel, which gave me confidence in having a good spot for food and drinks. I was given a room on the 4th floor, and the staff was upfront about potential noise coming from the higher floors, due to a Russian club on the 16th floor. I appreciated their honesty. The room itself was quite spacious compared to neighboring hotels. The curtain was slightly broken (not a big deal as it still closed), the bathroom was decent, and the bed was clean with no dust or questionable pillows. I also requested slippers and a toothbrush, which were provided right away—so that was a plus. That said, I found it bizarre that the telephone in the room didn’t work properly. There were no direct options to call reception or housekeeping, and I couldn’t hear any sound from it. When I brought this up, I was told the hotel doesn’t have in-room dining/service. I found this surprising for a 4-star hotel. On my way to look for a place to eat, I also noticed a huge water leak coming from their fire exit, from the stairs, which was causing significant flooding in the hallway of the mezzanine floor. It was quite concerning to see something like that left unresolved. The price is on the cheaper side, which made me understand why the hotel operates the way it does. The breakfast buffet, however, was very basic—almost empty—and it seemed like no one else was dining there either. Unfortunately, what really disappointed me was a serious security issue. Another guest managed to enter my room! Thank the universe, I wasn't naked! I heard the door beep, and to my shock, a man entered. We were both surprised, and he quickly apologized, clearly confused. Initially, I thought it might be housekeeping, but no—it was another guest. I reported the incident to reception during checkout and asked repeatedly how this happened: Was the door broken? Was he given the same room key by mistake? The receptionist couldn’t give me a clear answer. I even told her to check the room door immediately for the safety of future guests. I had to leave for work, so I don’t know if the issue was resolved. I truly hope the hotel addresses this security concern and makes the necessary improvements to live up to its 4-star claim. This experience made me feel like I was staying in a 2-star hotel disguised as a 4-star, and that’s quite disappointing.

Location is nice but facilities are very old

Good place recommend

Nice to stay in the room is nice. Price is very low. All is perfect. Will come back again.

The location is excellent, and the staff are polite and very helpful. However, room service needs improvement, and the internet service frequently disconnects.

Great experience and we enjoyed to the max with the facilities

When the price is right it's a great place to stay.

A very good hotel with restaurants and pubs around . Walking distance to Metro station

Had a great stay here - staff are very friendly and its very well placed in the city. Thanks

Everything fine but only problem tv

I found the hotel good for business trip