Các đánh giá Rydges Geelong, an EVT hotel

Phản Hồi Từ Khách Sạn: Dear LSMLSM,Thank you for taking the time to share your experience. We’re pleased to hear you enjoyed the cooked-to-order eggs at breakfast and were able to take advantage of street parking during the public holidays.We do, however, sincerely regret that the room condition didn’t meet your expectations. Your feedback about dust, mold, and the need for refurbishment is taken seriously, and we’ve shared it with our housekeeping and maintenance teams for immediate review.Guest comfort is incredibly important to us, and your comments help us improve. We hope you’ll consider staying with us again in the future so we can provide a more polished and enjoyable experience.Warm regards,Robyn O'BrienFront Office & Reservations Sales Manag

Phản Hồi Từ Khách Sạn: Dear Guest UserThank you for your feedback! We're thrilled to hear that everything was amazing and our location and services met your expectations. We sincerely apologize for the issue with the dirty towel and will address it promptly to ensure a better experience in the future.Sincerely,Robyn O'Brien Front Office & Reservations Sales Manager

Phản Hồi Từ Khách Sạn: Dear Guest UserThank you for your feedback. We're sorry to hear that the room facilities and service did not meet your expectations. We strive for excellence and will use your comments to improve our offerings. Your insights are valuable to us, and we hope to serve you better in the future.Sincerely,Robyn O'Brien Front Office & Reservations Sales Manager

Phản Hồi Từ Khách Sạn: Dear Satinder1,Thank you for your kind words! We're thrilled to hear that you enjoyed our great location and found our customer service friendly. We appreciate your feedback and look forward to welcoming you back soon!Sincerely,Robyn O'Brien Front Office & Reservations Sales Manager

Phản Hồi Từ Khách Sạn: Dear Anonymous,Thank you for choosing our hotel for your visit to GMHBA. We appreciate your feedback on the location and service. We will take your comments about dining options into consideration for future improvements. We hope to welcome you back soon.SincerelyRobyn O'Brien Front Office & Reservations Sales Manager - Rydges Geelong

Phản Hồi Từ Khách Sạn: Dear Guest UserThank you for your feedback! We’re glad you enjoyed our great location. We appreciate your comments about the bed softness and will take them into consideration for future improvements. Your comfort is important to us, and we hope to welcome you back soon!Sincerely,Robyn O'Brien Front Office & Reservations Sales Manager

Phản Hồi Từ Khách Sạn: Dear guest,Thank you for taking the time to review the hotel and staying with us on your recent trip to Geelong.Truly sorry about your experience with staff not answering phone. I will pass this feedback on to our staff.Hope to see you stay with us again on your next trip to Geelong.Kind regards,Tobias BondegardHotel Operations Manager

Phản Hồi Từ Khách Sạn: Dear Guest User,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Robyn O'Brien Front Office & Reservations Sales Manager

Phản Hồi Từ Khách Sạn: Hi Bhagdeep,Thank you so much for taking the time to write a lovely review! Kind RegardsRobyn Front Office & Reservations Manager

Phản Hồi Từ Khách Sạn: Hi 高级大床房,Thank you for staying with us and sharing your feedback.Glad you enjoyed your stay with us.Hope to see you back in the near future.Kind regards,Tobias BondegardHotel Operations Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for staying with us on your recent visit to Geelong. We do indeed have a self-service laundry facility on site. I'm glad that the front desk were able to answer any questions you had. I'm sorry that we didn't have any toothbrushes when you stayed.We have made sure we have some on had for guests that forget to pack them, just have to see reception.Kind regards,Tobias BondegardHotel Operations Manager

Phản Hồi Từ Khách Sạn: Dear Hsinyu,Thank for you for staying with us and taking the time to review our hotel. We are glad that you enjoyed the quick check in as well as the friendliness of our staff.Hope to see you stay with us again soon.Kind regards,Tobias BondegardHotel Operations Manager