Villa Otia ở trung tâm Marrakech, chỉ cách Quảng trường Marrakech và Đại lộ Mohamed VI 10 phút đi bộ. Affittacamere này cách Quảng trường Jemaa el-Fnaa 2,7 km và cách Vườn Majorelle 2 km.
Hãy thư thả ngắm cảnh từ vườn và tận hưởng những dịch vụ, tiện ích như quyền truy cập Internet không dây miễn phí.
Khách có thể dùng bữa sáng đầy đủ (có phụ phí) từ 8:30 đến 11:00 vào ngày cuối tuần.
Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày và két an toàn ở quầy tiếp tân.
Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 5 phòng trang trí khác biệt với dụng cụ pha espresso và Smart TV. Giường nệm Select Comfort được trang bị bộ đồ giường cao cấp. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí; trong khi các chương trình truyền hình vệ tinh sẽ mang đến những phút giây giải trí thoải mái. Các phòng tắm có áo choàng tắm và máy sấy tóc.
Tiện nghi nổi bật: Dịch vụ giặt là (tại chỗ nghỉ), Nhà hàng
Tuyệt Vời
136 đánh giá
9,2/10
1 đêm
Từ 83 €
Kiểm Tra Phòng Trống
Xem Tất Cả Khách Sạn Có Bữa sáng Tại Marrakech
Xem Đánh Giá Của Khách Về Khách Sạn Tại Marrakech
Xem tất cả
Khám phá điểm xếp hạng và thông tin chân thực từ các du khách người thật việc thật để tìm được chỗ nghỉ hoàn hảo cho bạn
9,8/10
Nổi Bật
TTài khoản kháchThis is unbelievable property with unbelievable architecture, immense spacious and extremely well designed rooms, perfect breakfast with a stunning view and extremely personalized service by Mr Ousman, the unbeatable Indian restaurant, immaculate upkeep, unfathomably great personal service from every member of the staff, too good to be true concierge service to room cleaning staff. I am
falling short on adjectives to describe this property, its offering and its service level. Must stay if you are visiting Marrakech and if you are not then must visit Marrakech to stay here.
NNatasha Audina SI love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!
MMötley NüFCFirst off, the location was great, a lot of choice for breakfast, nice swimming pool and big/clean room. Most of the staff were actually very helpful, just the last night left a sour taste in my mouth.
I would highly recommend this hotel, but believe some staff should know better what other parts of the hotel were doing and how to speak to guests. Technically, a solo traveller, but my friend was staying in another room. Every day we were given 1 large complementary bottle or water and 2 small bottles.
However, on the final night, my friend received, but I didn’t. This was fine and I just politely mentioned it to reception. Bearing in mind there’s not many local shops to get water from, I was glad when I was told this would be rectified.
1 tiny bottle was left in my room, so I rang reception to explain, this is where things got a bit rude and I was surprised at having to ‘fight’ for a bottle of water - especially because this isn’t a cheap hotel. I was redirected to room service, who tried to charge me and then said it’s a housekeeping issue. Then spoke to reception again and then basically called me a liar when I said that I’d had free complimentary water every day.
The lack of water didn’t really bother me, it was that I was sent around in circles and then rudely told I was wrong, even when I pointed out that I’d received water 3-days in a row. After about an hour trying, and very very thirsty, housekeeping - who were very friendly btw - dropped off 4 small bottles of water. If it were a housekeeping issue, I could’ve been told this from the start and there wouldn’t have been an issue.
All that being said, I actually really enjoyed my stay at the hotel and in Marrakech itself.
TTài khoản kháchThat was my garden view I booked, is that even a garden??. Didn’t have any slippers in my room & to have a robe it is a 1,000 MAD deposit? in all my travelling that is on unheard off to me. Should have stated that on there amenities. I’ve stayed at multiple 5 start hotels this was unheard of to me. Also if you want to bring in a McDonald’s forget about it the security will stop you from bringing it into the hotel. Not only me but other guest too was stopped. Should have these rules stated while booking to save us the embarrassment.
Other than that the stay there was amazing, breakfast amazing but was let down by the issues mentioned.
TTài khoản kháchVery good Riad the food and the personal were amazing the Riad is very calm et very beautiful.
Furthermore the staff is very helpful I have forgotten something and the personal bring me to the location.
I gladly recommend this stay
TTài khoản kháchRyad agréable, ambiance calme car éloigné du centre d’activité de Marrakech. Petit déjeuner compris varié selon les jours mais peu en quantité. Petite incompréhension du système de la douche avec eau super brûlante ou super froide faut prendre le bon timing. La terrasse était agréable. Très bon hôtes mais devrait prévenir que certain service sont payant ( bouteille d’eau , jus , et divers service ). Piscine extérieur non chauffé . Dans l’ensemble c’était une expérience agréable .
BBellinisThe check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
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