Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí8.9
Trang thiết bị8.9
Dịch vụ8.9
Vệ sinh8.9
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(70)
Đánh giá tích cực(40)
Đánh giá có ảnh/video(12)
Đánh giá tiêu cực(1)
Enrong
Phòng cổ điển nhìn ra Vườn
Lưu trú vào thg 12, 2024
Người đi công tác
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 21 thg 3, 2025
nice hotel for golf
Dịch
Gerald C
Lưu trú vào thg 1, 2025
Người đi công tác
2.0/10
Đăng tải vào 11 thg 2, 2025
I am writing to formally express my disappointment with how our group was treated during our recent, current stay at your hotel. We arrived on a Friday as a group of 26 and had an enjoyable experience until Tonight, Tuesday evening, While the lounge was open and the bar staff were happy to serve drinks, we were unexpectedly confronted by the General Manager when the noise level was deemed excessive. Unfortunately, rather than addressing the situation in a professional and constructive manner, the General Manager’s approach was aggressive and confrontational, which we found both unnecessary and unacceptable, one would say we felt afraid. Several members of our group had rooms above the adjacent bar, where loud music had been playing on previous nights without any intervention from hotel management. This inconsistency in handling noise complaints raises concerns about fairness and professionalism in guest relations. When I attempted to escalate this matter with customer relations and requested an email address to formally share my experience, I was given contact details that turned out to be invalid. Additionally, during my discussion, the Managing Director intervened in a manner that felt hostile, and he then shouted across the very lounge area we were pulled up on, demanded my room number. This interaction left me feeling threatened and deeply uncomfortable. I am truly disappointed that a hotel of your reputation would handle a situation in this manner. I expected a more professional and balanced approach to guest concerns. I would appreciate a formal response regarding this matter, as well as valid contact details to escalate my complaint if necessary.
Dịch
Veronika A
Lưu trú vào thg 9, 2024
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 23 thg 10, 2024
We love this hotel for its excellent conditions for children, especially the kid’s (cornie) club, and have been here more than once. The kid’s club has delicious food, probably tastier than the main restaurant. but I want to express special gratitude to coach Svetlana, who teaches yoga, step aerobics, and Pilates. She was keeping training even if I was there alone. She treated me with care and gave me additional exercises, suitable for me. Also I attended a kengoo jumping couple of times, it was a very interesting experience, thanks a lot to coach Maria! Also thanks a lot to Demi, she’s a zoomba coach. She taught me and my child first steps in dancing. Wonderful memories and a useful experience!
Dịch
6/18
Phản Hồi Từ Khách Sạn: Dear Veronica A; As Cornelia Hotels Golf Resort & Spa we would like to wish you a wonderful day. We want to thank you for taking your valuable time to share your kind words and TripAdvisor readers. We are very glad to hear that your satisfied with the hospitality of our colleagues and Kid's club services. We would like to inform you that the comment about our resort of our guest's is always important to us. Also, as Cornelia Hotels our aim is always to provide a better service to our all guests. We we will be happy to welcome you again in our resort in future. Kind Regards, CRM Department
Rodney J
Lưu trú vào thg 8, 2024
Vợ chồng
10.0/10
Nổi Bật
Đăng tải vào 16 thg 9, 2024
This place is Quality with the best of everything you need to have an Amazing holiday. Book it with the confidence that you will not be dissapointed with any aspect of your holiday. Accomadation is first class. Beautiful spacious rooms with quality fittings are a delight and have everything you need for a luxurious break. Food is fabulous and the 24 hour restaurant is ideal for a peaceful dining experience. Lobby is luxurious with three bars to choose from. The dome bar by the pool hosts lunch and evening entertainment. The pier is another place to enjoy a drink while watching all the water sports during the day, it also has entertainment at night.
Dịch
6/23
Phản Hồi Từ Khách Sạn: Dear Rodney J; As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day. We are very glad that you enjoyed your stay at our hotel and had a pleasant time at Cornelia Diamond Golf Resort & Spa. Thank you for your kind and motivating comments. We would be delighted to accommodate you again in the future. Kind regards; CRM Department
Raymond J
Lưu trú vào thg 9, 2024
Vợ chồng
10.0/10
Nổi Bật
Đăng tải vào 29 thg 10, 2024
We returned to the Cornelia Diamond for the 14th time having had a four year gap due to my wife's ill health. My wife had a kidney transplant in August 2023 and it was always our hope that we would return. The staff were so welcoming especially Tatiana and all the guest relations team who just couldn't do enough to make our stay memorable and thoroughly enjoyable. The food, premium drinks and excellent service was just how we remembered it. The hotel, pool and beach areas are immaculate with staff constantly cleaning. We had a fantastic stay thanks to all the exceptionally friendly staff.
Dịch
Phản Hồi Từ Khách Sạn: Dear Raymond J; As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day. We thank you for choosing our hotel as your holiday destination once again. We are very pleased that you were satisfied with the Assistance Services Department, food and beverages, service, and cleanliness of the hotel. We wish you and your wife good health and looking forward to welcome you again at our resort. Kind regards; CRM Department
Tài Khoản Khách
Lưu trú vào thg 3, 2025
Khác
6.0/10
Đăng tải vào 28 thg 4, 2025
The hotel and organisation are really good, however, the rooms at night were 24 degrees C+ and only the heating controls would operate in our rooms. We had two groups of 8 (16 in total) from the same golf club in the U.K. and all of us had the same issue at night, it was far too hot!! We mentioned it to the hotel staff and had varying responses from: It was still set to a winter setting, to: The cooling side of the a/c system was faulty. Whatever the issue was the staff seemed reluctant or unwilling to discuss it which in itself was irritating. My advise is: Don’t use this hotel unless you’re intending to stay during the Belek winter period.
Dịch
MansDock
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
10.0/10
Nổi Bật
Đăng tải vào 15 thg 10, 2024
My review starts with contacting Cornelia Diamond prior to the holiday. As a disabled person I was lucky enough to get an adapted room near the lifts! (Thank you Kaan) Cornelia Diamond is an amazing resort. It's huge, spotlessly clean, and well managed. The staff are friendly and happy to help you with Anything! Always with a smile and greeting. Tips are always welcome. The beach is big and beautiful with it's own pier. Food is available 24/7 and the quality is extremely good. There are A la Carte's, but we preferred the main restaurant. Drinks are premium quality and very strong! The frozen Strawberry Margarita is sumptuous! If you are mobility challenged bring your wheelchair with you (no charge on the plane) As Cornelia Diamond is a big hotel. However it's all wheelchair accessible including the beach!
Dịch
Phản Hồi Từ Khách Sạn: Dear Mans D; As Cornelia Hotels Golf Resort & Spa we would like to wish you a wonderful day. We want to thank you for taking your valuable time to share your kind words with us and Tripadvisor readers. We are very glad to hear that you were satisfied with the hospitality of our colleagues, A'la Carte Restaurant, the quality of our food and drinks and finally the overall service offered by our resort. We would like to inform you that the comments of all our guests are always important to us and thank you for your kind words about our facility. We will wish you a healthy days and be happy to welcome you again in future in our resort. Kind Regards, CRM Department
brigitas2014
Lưu trú vào thg 8, 2024
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 10 thg 9, 2024
We just came home from our week holiday from Cornelia Diamond Golf Resort & Spa. It was a great experience. The hotel is very beautiful, the gardens are exquisite. We were visiting with 2 small children age 1 and 4. I was worried to travel with such small children, but this hotel proved me wrong. The Cornie Kids world is a fantastic center for children. It has the best restaurant for kids I seen in a hotel resort. The staff was amazing in the whole Resort. Smiling faces and helpful people. I did not encounter anything negative. The rooms were cleaned every day nicely and the minibar was always refilled amd included in the all inclusive. The main restaurant was great, so many options I didn't even checked everything. The BBQ pult was amazing. I always had a light dinner, because the sweets and cakes were so tempting and delicious. The waiter ISA made the dining experience with small kids way easier. He was helpful and very polite. Thanx again. The beach was huge, children friendly entry to the sea, clean sand and a lot of beach chairs. The shading was very good. The bars full with imported drinx and hardworking staff. The kids pool and the water slides was working twice a day, and it was more than enough. The lifeguards were very reliable and polite, even when my 4 year old was testing their patience. Great hotel and if we will have a posibility we will come back for sure. The resort is beautiful, but the staff made our holiday a great one. Thank you.
Dịch
6/14
Phản Hồi Từ Khách Sạn: Dear Brigita S; As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day. Thank you for taking your valuable time to share your feedback with us and TripAdvisor readers. We are delighted to know that Cornie Kids World helped to make your stay enjoyable and unforgettable. It’s fantastic to hear that our team members made dining with your children easier and that the entire team contributed to making your visit so special. We also appreciate your kind words about our resort's facilities, including the beautiful gardens, well-kept rooms and our beautiful beach. It's wonderful to know that you have felt welcoming during your stay in our resort. We strive to create a family-friendly atmosphere with great service. We cannot describe how important it is to us that we managed to offer you a memorable stay and your comments are highly valued and appreciated. We would be absolutely delighted to welcome you and your family back again in the future. Thank you again for choosing Cornelia Diamond Golf Resort & Spa for your holiday! With Kind Regards; CRM Department
rileyroo2019
Lưu trú vào thg 8, 2024
Vợ chồng
8.0/10
Rất Tốt
Đăng tải vào 26 thg 9, 2024
Just back from a week at this hotel. We went with friends as two couples the guys are about the golf, the girls are about the chill. The hotel is huge,and really lovely the staff are attentive and friendly. Pool areas are amazing and the whole place is kept immaculate. The shows are outstanding in the outdoor amphitheatre. Food quality is good and lots of choice. We ate one night in the foresters pub and this was a great experience also,£20 a head you can eat the whole menu if you choose and free flowing wine.we also used the spa wich is stunning,I had aromatherapy massage and I can honestly say one of the best I've had. The negatives...... Guys played golf at 7 a.m because of the heat.club house does not open until 12,no halfway house and if you choose to buy a drink or have fruit whilst on the course you have to pay???? The guys said the course was one of the best theve played but badly organised and felt rushed £100 a round and extre £35 for buggy. The hotel is so big that it would be nice to be given a map or layout so you can navigate your way around. Premium label spirits and they are certainly generous measures only problem is they pour tonic from large bottle and most of the time mine was flat so spoiled the drink. Last but certainly not least a huge thankyou to the vigilant lifeguard that pulled me out of the pool when I got totally wiped out coming off one of the water slides. On the whole a very positive experience. Thanks guys
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear tracygill ; As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day. Thank you for taking your valuable time to share your feedback with us and TripAdvisor readers. We are delighted to hear that you and your friends enjoyed many aspects of the experience, from the attentive service to the immaculate pool areas and the stunning spa. Your satisfaction and comfort are our top priorities, and it brings us immense joy to know that our facilities could met your expectations. We truly appreciate your kind words about our team members who made a positive impact on your stay. We cannot describe how important it is to us that we managed to offer you a memorable stay. Creating a pleasant atmosphere for our guests is always a priority. We would also like to make some clarifications about some comment you have made, In our Golf Club beverage service starts at 07:00 am but our restaurant opens and starts serving at 12:00 o’clock. It’s unfortunate that you haven’t been informed about this but however as you might also be aware of we have a restaurant called Bubble in our resort which serves food&beverage 24 hours nonstop. Also regarding to the halfway house, we have a buggy bar service in our golf club in certain locations to serve our guest food&bevarage. This service is extra charged, and it’s located in certain locations to avoid interrupting golf flow. Once again as Cornelia Hotels Golf Resort & Spa we thank you for your feedback. We value your comments and we hope to have the opportunity to welcome you back in the future, providing an experience that exceeds your expectations. With Kind Regards; CRM Department
860sarahd
Lưu trú vào thg 2, 2025
Vợ chồng
8.0/10
Rất Tốt
Đăng tải vào 26 thg 3, 2025
Visited in March husband and friend played golf wives did not.The hotel is pleasant view from the room very good.The furniture etc was very dark the bathroom and toiletries were very good.The choice of places to go and entertainment was very limited due to the time of year.Buffet was ok choice was ok service a bit patchy.The same with the lobby bar but choice of drinks good and the majority of the time the service was good.Think it may have been the language barrier! Visited the Tai pen and the Forest pub food choice good service was excellent.Tai pen ok but the steaks in the forest pub were not good quality.25 euros extra is a lot for the a la cartes and not sure if really worth it.The Sappore at lunchtime was really good and I feel that Isa who was our server was excellent and went above and beyond what he needed to do.Overall though a good experience however would be careful with the time of year as very little open and a lot of maintenance was going on getting ready for the summer season.As I don’t play golf hard to comment however my husband really enjoyed the 3 rounds he played.Would visit again maybe a few weeks later due to the weather!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Sarah D; As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day. Thank you for taking your valuable time to share your feedback with us and TripAdvisor readers. Your satisfaction and comfort are our top priorities, and it brings us immense joy to know that our facilities could met your expectations. Creating a pleasant atmosphere for our guests is always a priority. Once again as Cornelia Hotels Golf Resort & Spa we thank you for your feedback. We value your comments and we hope to have the opportunity to welcome you back in the future, providing an experience that exceeds your expectations. Also, we would like to inform you that the issues mentioned in your comment have been shared with the relevant department in order to improve our hotel and provide better quality service to our valued guests. With Kind Regards; CRM Department
Gavin T
Lưu trú vào thg 2, 2025
Du lịch cùng bạn bè
8.0/10
Rất Tốt
Đăng tải vào 17 thg 3, 2025
My partner & friend had golfing week staying at Diamond. Were upgraded at check-in, lovely room very clean and comfortable. Isa in Sapore restaurant (lunch) gave exceptional service. Didn’t try a la carte’s, staff need better training in buffet and main bar as they were ignored and had to ask for drinks sometimes several times. Had late flight and asked if could keep the room, they wanted 80€. They did extend to 2pm and used spa to shower. Been to this hotel several times and felt standards had slipped with regards to service this time. Have to mention the shuttle driver to Faldo, cheerful and joking no matter time of day.
Dịch
Phản Hồi Từ Khách Sạn: Dear Gavin T; As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day. Thank you for taking your valuable time to share your feedback with us and TripAdvisor readers. We truly appreciate your loyalty and are delighted to hear that you enjoyed your upgraded room, as well as the exceptional service from our team members. Your kind words about our shuttle driver to Faldo are also highly appreciated. We regret to hear that certain aspects of your experience did not meet expectations. Your satisfaction and comfort are our top priorities, and it brings us immense joy to know that our facilities could met your expectations. We cannot describe how important it is to us that we managed to offer you a memorable stay. Creating a pleasant atmosphere for our guests is always a priority. Once again as Cornelia Hotels Golf Resort & Spa we thank you for your feedback. We value your comments and we hope to have the opportunity to welcome you back in the future, providing an experience that exceeds your expectations. With Kind Regards; CRM Department
Neil A
Lưu trú vào thg 2, 2025
Vợ chồng
10.0/10
Nổi Bật
Đăng tải vào 9 thg 3, 2025
This is our first golf experience in Turkey and we could not have picked a better hotel, from the moment we arrived the service was amazing, all the staff are so friendly and attentive, in the bars and restaurants we never had to ask for refills as the staff were there as soon as you glass was empty, the attention to detail was unbelievable, the food was good overall but in the alla carte restaurants it was exceptional the hotel and grounds are spotless, the staff work so hard, the maids made sure our room was spotless everyday, We came to play golf, the condition of the courses was excellent, great practice facilities and the staff so helpful and friendly. Overall it was an amazing experience and we will definitely be returning, I would not hesitate to fully recommend this hotel to anyone
Dịch
Phản Hồi Từ Khách Sạn: Dear Neil A; As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day. Thank you for taking your valuable time to share your feedback with us and TripAdvisor readers. We would like to thank you for choosing our hotel for your first golf experience in Turkey We are truly delighted to hear that you had such a wonderful stay and that our team made your visit so special. Providing exceptional service is our priority, it’s fantastic to know that you felt well cared for in our bars, restaurants, and throughout the hotel. We’re glad to hear that you enjoyed our A'la Carte dining options and found the golf courses in excellent condition. We value your comments and we hope to have the opportunity to welcome you back in the future, providing an experience that exceeds your expectations. With Kind Regards; CRM Department
Excursion38605518607
Lưu trú vào thg 12, 2024
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 10 thg 1, 2025
Wonderfull visit late December/early January. Everything went well and we diid have a very pleasant stay. In spite of heavy rain earlier in December the golf course was in very good shape. We can nothing but recommend this facility and shall be loooking forward to revert.
Dịch
GillyRoadRunner
Lưu trú vào thg 6, 2024
Vợ chồng
10.0/10
Nổi Bật
Đăng tải vào 10 thg 7, 2024
This is the second time I’ve visited this amazing hotel and will definitely be back. Staff went above and beyond for you, hotel was spotlessly clean and food and drinks amazing. Lovely and relaxing round the pool with plenty of beds and loved our 4pm visit to the beach bar for a cocktail or 3, then a visit to the patisserie for a wee cake before getting ready for dinner. Speciality restaurants were excellent and well worth the service charge. Was very hot when we were there and the air conditioning was a god send. My only issue was that my holiday wasn’t long enough. A must is a visit to the Land of Legends, was spectacular. Excellent holiday and will be back x
Dịch
Phản Hồi Từ Khách Sạn: Dear Gillian B; As Cornelia Hotels Golf Resort & Spa we would like to wish you a wonderful day. Thank you for taking your valuable time to share your feedback with us and Tripadvisor readers. We are glad to hear that you had a great holiday at our resort. It's wonderful to hear that our team members left such a positive impact on your stay. Thank you for choosing to stay in Cornelia Diamond Golf Resort & Spa once again and we hope to have the opportunity to welcome you back again in the future. With Kind Regards, CRM Department
Michelle S
Lưu trú vào thg 12, 2024
Vợ chồng
10.0/10
Nổi Bật
Đăng tải vào 5 thg 1, 2025
Stayed here over New Year. What an experience!!! The Gala dinner was great and the most beautiful food. This was the only time that we realised how many people were in the hotel!! The golf was brilliant. The staff at the Faldo course were great and the golf courses were in great condition. Exceptional place and would visit again.
Dịch
Phản Hồi Từ Khách Sạn: Dear Michelle S ; As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day. Thank you for taking your valuable time to share your New Year experience with us and TripAdvisor readers. We are thrilled to hear that you enjoyed the Gala dinner and found the food to be exceptional. We truly appreciate your kind words about our team members who made a positive impact on your stay. Creating a pleasant atmosphere for our guests is always a priority. We value your comments and we hope to have the opportunity to welcome you back in the future, providing an experience that exceeds your expectations. With Kind Regards; CRM Department