Khách sạn 5 Sao tại Hà Bắc, Trung Quốc

**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures** Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us. The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests. Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night. On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area. However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight. In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest.

We very much enjoyed our stay. The hotel is conveniently located right by the beach and commercial areas. There are many restaurants and several convenience stores within walking distance. The staff are very friendly and helpful. Rooms are spacious and very clean. We tried two of the restaurants inside the hotel — one offering upscale Chinese food and the other seafood buffet, both were excellent. Will definitely choose Shangri-La again if we come back to Qinghuangdao in the future.

Wonderful stay – highly recommended! We stayed at this hotel as a group, and our experience was absolutely amazing from start to finish. The hotel staff were incredibly supportive, flexible, and always willing to help. They truly went the extra mile to accommodate our requests and assist us with every question that came up during our stay. We booked a standard apartment suite in the South Wing and a deluxe mountain-view room in the main building, and both were very clean, comfortable, spacious, and well-equipped. Everything was thoughtfully prepared, making our stay relaxing and enjoyable. The breakfast was very good, with a nice variety, and having it included for several people was very convenient. The ski package was perfectly organized — ski passes, fast-track access, early cable car boarding, transfers from Taizicheng High-Speed Railway Station, and additional activities like yoga and Pilates made the whole experience smooth and stress-free. As foreigners, we really appreciated how easy and welcoming everything felt. Thanks to the hotel team, skiing in China left us with a very positive and memorable impression. The location is excellent for skiing, and the mountain views are beautiful. Overall, the atmosphere was warm, professional, and friendly — we truly felt taken care of. We would definitely come back and highly recommend this hotel to anyone planning a ski trip or a comfortable stay in the area.

Staff is friendly and helpful. Dry Cleaning/laundry is the best I have experienced in my frequent travel. Breakfast is excellent with a good variety of dishes. Special recognition to Miss Yun. Excellent spoken English and communication. Extremely helpful.

The hotel is elegant, comfortable, and perfectly maintained. The rooms are spacious, clean, and well-equipped, and every detail was handled with professionalism and care. Everything I needed during my stay was provided promptly and with genuine kindness. I would especially like to recognize Kara, Vicky (The house keeper), and Vivian for their exceptional service. They went above and beyond to make my stay truly worthwhile, always attentive, warm, and ready to help. Their dedication and hospitality made a real difference and left a lasting impression. InterContinental Shijiazhuang delivers world-class service and comfort. I highly recommend this hotel and will definitely stay here again whenever I’m in the city.

There were good things and bad things for this weekend trip. The bad things did not ruin the trip and we still have a great time. First, the parking here is so horrible. We drove around a few times to find a spot to oark. We couldn’t drive up to check-in. The parking garage was full and asking the guard about where to park he said the lot and garage were at capacity. We arrived well after the checkin time but our room was not ready and were still being cleaned. It took 4 people to check us in but they eventually got it sorted but this was an issue that was not in their control. They made the process very smooth and stored our luggage as we waited in the lobby. They have Starbucks” in the lobby and we waited for the rooms. The rooms were amazing and had that old world few feel to them. The beds were comfortable and the suites were very spacious. We had both a 1 bedroom suite and an executive suite. The breakfast did not live up to expectations they were slow to refill juices and left with a feeling of being mediocre. Steamed buns were soggy. We ordered food from Delivery and ate dinner out.

The hotel is very conveniently located to the beach and still close the city. Lao Long Tou was a 30 minute taxi ride. Whilst the restaurant is tasty, it caters for Chinese and western cuisine is limited. Not a problem if you enjoy Chinese cuisine :)