Xếp hạng 4 trong danh sách Nâng tầm dịch vụ của Huangshan Scenic Area
Tiện nghi nổi bật: Bể bơi, Hồ bơi trẻ em, Dịch vụ đón tại sân bay
Xuất Sắc
9493 đánh giá
9,6/10
1 đêm
Từ 110 PLN
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9,7/10
Xuất Sắc
TTài khoản kháchThis was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room.
The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger.
My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic.
I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant.
I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.
TTài khoản kháchTôi thực sự khuyên bạn nên ở lại đây:
* Đã ở hai đêm (2 người) tại khu A.
* Bữa sáng và bữa tối ngon. (Tốt hơn nhiều so với các cửa hàng gần đó).
* Những người thực sự thân thiện ở đó cung cấp dịch vụ tuyệt vời.
* Phòng rất sạch sẽ. Chúng tôi có mọi thứ mình cần vì chúng tôi chỉ ở lại đó qua đêm.
* Cũng có một buổi biểu diễn nhỏ của khách sạn vào buổi tối.
* Uống cà phê buổi sáng khi chúng tôi rời đi lúc 7:15 sáng
Đường đi lên (đi bộ đường dài):
* Ga xe lửa phía bắc Hoàng Sơn lúc 11 giờ sáng, đi xe buýt đến trung tâm giao thông Tankou.
* Cất hành lý ở đó trong hàng cửa hàng thứ hai bên phải (cửa hàng đầu tiên, khuyên bạn nên đến đây, không bị mất mát).
* Từ đó đến Ciguang Pavilion bằng xe buýt từ trung tâm giao thông. Đừng xuống cáp treo (như mọi người) nếu bạn muốn đi bộ đường dài, hãy ở lại xe buýt để đến trạm tiếp theo.
* Chúng tôi cần 5 giờ để đến khách sạn với tầm nhìn tuyệt vời ra khu vực. Đến đó lúc 5:30 chiều
Xuống ga xe lửa phía bắc Hoàng Sơn:
* Cách khách sạn 2 giờ 45 phút.
* Bắt xe buýt trực tiếp.
YYida88Our family of 13 recently spent three nights at Shanyu Life and Huangshan Design hotel and the experience was delightful. The location is excellent—about a 10‑minute drive from the Huangshan park entrance—yet the hotel sits in a quiet area surrounded by mountains and tea plantations. The hotel’s free shuttle to Huangshan was extremely convenient for a group of our size. The resort offers spacious rooms with high‑quality finishes and fittings; All 7 of our rooms were beautifully decorated and spotlessly clean, with comfortable bedding and bathroom amenities that made for a very relaxing stay. The property is so tastefully designed that we were content to simply linger in the common areas after breakfast, sipping tea or practicing Chinese calligraphy in the serene setting.
The highlight of our visit was the outstanding service from the staff, who were consistently caring, attentive, and proactive in anticipating our needs. They handled several ad‑hoc requests even before our arrival and continued to go above and beyond throughout our stay so that every member of our family felt well looked after.
We particularly enjoyed the welcome hot tea while hotel owner Fang Fei introduced many interesting places to visit around Huangshan. The team also arranged a half‑day excursion to Mukeng Village Bamboo Forest, where the movie Crouching Tiger, Hidden Dragon was filmed, and it was amazing climbing the hills through such dense bamboo forest. After long days of sightseeing and mountain climbing, it was a joy to return to the resort, where a warm and hearty dinner awaited us, making it feel like coming home each evening. Fang Fei is also a tea master, and she not only taught us a lot about Huangshan’s famous teas but also hosted a tea‑appreciation and meditation session for us, which was exactly what our family needed after hectic travels through many Chinese cities before arriving in Huangshan.
Their professionalism, kindness, and attention to detail made our stay truly memorable, and this hotel is highly recommended to anyone planning to visit Huangshan.
NNetthida sengkeoI highly recommend this hotel to anyone planning to stay in Huangshan. From the moment we arrived, the service was outstanding. The staff communicated clearly, were very attentive, and genuinely tried their best to help us with anything we needed.
Transportation was one of our main concerns at first, but the hotel completely took that worry away by offering convenient pick-up and drop-off services to almost everywhere we needed to go.
We were truly impressed with the rooms. They were practical, comfortable, and fully equipped with all the necessary amenities. The bathrooms were spotless, and everything felt well maintained. We even upgraded our room for the second night, and both rooms were beautifully decorated and very clean.
The food at the hotel was another highlight. It was delicious (as shown in the pictures), reasonably priced, and actually more affordable compared to many restaurants outside, without compromising on quality.
I would absolutely love to return to Huangshan and stay at this hotel again. Everyone was incredibly friendly, the pricing was very reasonable, and there were no unexpected charges for additional services. This stay was not sponsored—we paid for everything ourselves—but we were so grateful for the exceptional care and hospitality. We truly enjoyed every moment of our stay.
TTài khoản kháchChúng tôi ở 2 đêm tại khách sạn trên núi này và rất hài lòng với vị trí này. Cách cáp treo Yungu 30 phút đi bộ và gần nhiều tuyến đường thuận tiện. Dễ dàng tìm thấy với nhiều biển báo dọc đường.
Căn phòng sạch sẽ với truy cập wifi và một cửa sổ bạn có thể mở. Bàn chải đánh răng, lược, mũ tắm và trà miễn phí đều có sẵn. Họ cũng có áo khoác để mượn khi trời lạnh.
Thức ăn ngon! Bữa sáng rất đa dạng. Đối với bữa tối, bạn có thể chọn buffet hoặc gọi món.
Chúng tôi rất hài lòng với dịch vụ khách hàng, khi đến nơi, Xiao Jiang đã đưa cho chúng tôi một bản đồ với các đề xuất đi bộ đường dài và dự báo thời tiết trên wechat. Khi trời mưa, họ cho chúng tôi những đôi giày bọc ngoài rất tốt để giữ cho chúng tôi khô ráo và không bị trơn trượt. Cảm ơn Tiểu Giang 😊 😊 😊
SSophie And NathanChúng tôi yêu thích kỳ nghỉ của chúng tôi tại Huanghan Lotus. Các nhân viên đều rất thân thiện, ngọt ngào và giao tiếp qua các ứng dụng trò chuyện mặc dù chúng tôi không nói tiếng phổ thông. Họ giúp chúng tôi lên kế hoạch cho lộ trình lên và vòng quanh núi, sắp xếp một chiếc taxi để chúng tôi trở về và cho chúng tôi để hành lý ở đây trong khi lên núi nghỉ qua đêm. Khi chúng tôi quay lại lấy hành lý, chúng tôi quyết định đi mát-xa ở spa và họ cho cả hai chúng tôi thêm nửa giờ.
Về căn phòng - chúng tôi đã được nâng cấp và căn phòng tuyệt đẹp, gỗ đẹp, giường và vòi sen rất thoải mái, v.v. Suối nước nóng cũng rất thoải mái, cách hoàn hảo để thư giãn.
Chúng tôi chắc chắn sẽ chọn khách sạn này vào lần tới khi chúng tôi ghé thăm. Rất khuyến khích!
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