Khách Sạn Gần Lake Buena Vista / Downtown Disney,Kissimmee85.1% số du khách chọn khu vực này
TTài khoản khách2025.12.11
The hotel is not bad, however there were a couple of downsides:
1. The service was extremely slow, every time we had to wait for 20 minutes at the reception.
2. I have received a small package and had to pay $9 USD pick up fee.
3. I forgot my jacket at my room and when I called the hotel they said that they were unable to locate it.
4. The room was not cleaned and the shampoos/soap were not refilled as well as the towels were not picked up from the floor or changed within several days of my stay.
Otherwise, it was pretty clean but not spotless. I haven't tried the breakfast so can't say. The parking is free.
The hotel was clean, comfortable and amazingly quiet in spite of being located inside of the airport. A refrigerator in the room would have been great. Overall: A well updated older hotel with some Miami-vibe charm. I will stay there again.
This is one of our favourite hotels anywhere. We took our entire three generation family there from the UK a couple of years ago and this year we effectively added a two day stay onto a two week villa rental vacation just so that we could revisit the hotel and play the golf course. We did have a few complaints about two things.
We visited the Italian restaurant’ Cala Bella’ and whilst we enjoyed most of our starters we didn’t really enjoy our main courses with the food feeling pre prepared and warmed up rather than fresh. We sent some back and there was no quibble about taking these off the bill but it was a disappointing dining experience. For that money in a top class hotel everything should be freshly prepared
We felt that some of the charges were excessive, a 20% service charge on a $30 self serve breakfast buffet is scandalous . Similarly $32/day for self parking felt excessive.
This was our third visit to this hotel- will there be a fourth ?
Khách Sạn Gần Universal Studio Orlando / Sea World,Orlando
KKaodezhudejiqimao2024.10.14
Khách sạn thuộc thương hiệu thuộc sở hữu của Hilton. Trải nghiệm tổng thể là tốt, sạch sẽ và ngăn nắp, sảnh đợi đầy phong cách và bữa sáng sạch sẽ và ngon miệng. Do thời tiết bão ở địa phương, tôi lo lắng sẽ ảnh hưởng đến chuyến đi của mình nên tôi đã trao đổi với người phục vụ nhà hàng về dự báo thời tiết. Có chuông báo cháy khi đang lưu trú tại khách sạn, và tất cả khách đều xuống tầng dưới. May mắn thay, đó là báo động giả. Đồ ăn trong quầy bar của khách sạn cũng rất ngon và có thể mang về phòng. Rất khuyến khích. Dịch vụ lễ tân cũng rất niềm nở và họ còn tặng chúng tôi những chiếc bánh quy lớn.
Khách Sạn Gần Universal Studio Orlando / Sea World,Orlando
FFrom Japan2025.12.29
We had a wonderful stay at this hotel.
The guest laundry facilities were very convenient — they are located on the 4th and 7th floors of Towers 1 and 2, which made it easy to do laundry during our stay.
Another great point was that we were able to store our luggage even after check-out, so we could go to the parks and enjoy the day without worrying about our bags.
Most importantly, all of the staff were fantastic. Everyone was friendly, professional, and very helpful, which made our stay even more comfortable.
We would definitely stay here again and highly recommend this hotel.
I always thought Hilton is a very high end hotel. I was totally disappointed upon arriving at this property. It looks very outdated and rundown.
Toilet is way too low in the washroom.
I didn't know gratuity of 15% is automatically included when I made a purchase at the lobby Herb N' Kitchen. That caught me by surprise.
Free shuttle between hotel and airport is the biggest factor for me to book this hotel.
Khách Sạn Gần South Beach,Miami Beach100% số du khách chọn khu vực này
TTài khoản khách2025.06.05
I was expecting more for this price, i never saw a 4 star not providing slippers , i had to ask every day to have them, same for water, just the first day you get it, then you have to ask for it.
The pool is very nice and the hotel too but the bedroom feels old, i got a shower in the tub which is not very cool.
Got to Miami had a room right away
Coming off ship had to wait 2 hrs for a room but it gave me a chance to eat and go outside for a smoke and coffee which was great
Highly recommended
Will be going back
Rất Tốt
128 đánh giá
8,0/10
Giá từ
84 €
mỗi đêm
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9,5/10
Đáng Kinh Ngạc
Ccm2024As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT!
Strongly suggest avoiding this property at all costs. Look at the low ranked reviews, they all make sense to me after staying.
This property has us questioning if we would ever stay with this brand again. Amazing isn’t it, how one property can tarnish a brands reputation.
We have been overcharged after checkout after settling the bill when leaving (unresolved at this point but will get to that later).
The first room we checked into had air conditioning so loud you could not hear the TV. It was also dirty with marks and dust/grime on every surface and excess dog hair on the floor. I went to the front desk and the best they could do was “send someone up to check the A/C. The property was practically empty. This was not good enough!
I was fortunate enough to speak with the GM who remedied the room situation immediately. We then dealt with Daniel (who was on loan from Santa Barbara Ritz Carlton) he was a great reflection on the brand. He upgraded us, which was appreciated but not expected, just a room with a reasonable a/c would have been fine.
Rooms are very average, worn and not clean. Linen was stained, towels so old some had tears and holes in them.
The majority of the staff seemed like they would rather be anywhere else than at the Ritz Carlton South, can’t say I blame them but really let the place down.
When dining they would bring the bill before we had finished dining over and over, at times even advising their break was about to start so needed to provide bill, how about you get another staff member to do this…
Upon checkout I paid with an alternate card than I used for the security deposit (to avoid international transaction fees). I settled the bill of approx $450usd and away we went.
A few days later, a charge of $390usd (approx) appears on my original card used for security deposit (along with an international transaction fee). This charge is absolute rubbish and was not warranted, everything was settled and paid on check out.
I rang and rang and rang all day to the hotel and the phone was never answered. Finally I had to call and international call centre where the wind noise in the background was so loud I could hardly hear. I was then told the extra was for bar charges (not ours!) we had one whisky and a coke at the bar which was on my bill at checkout. I was then told they would try to contact hotel and hopefully in up to 2 weeks they would respond to the call centre, and sometime after to me. This from Ritz Carlton? Disgraceful.
We then got lucky and got the US call centre. This was much more helpful and the agent advised the hotel would call back the same day. Still no call back from Hotel, no explanation of why my card was charged… no invoice, no receipts.
Now I need to go through the process of disputing the transaction with my bank. Really?
The old saying one bad apple spoils the cart, couldn’t be more true of the Ritz Carlton South Beach. There were many other disappointing things that happened during the stay that isn’t even worth going into. Such an epic disappointment from this brand.
I am hoping this property reaches out as promised but it holding my breath.
Do better Ritz Carlton South Beach!
Not wanting to end on such a sour note. Daniel (from RC Santa Barbara) was a standout for guest service as was Noela at the Valet, both embody what guest expect from RC.
TTài khoản kháchTres bien situé à south beach tres belle piscine directement sur la plage et sur Collins ave
Chambres très propres personnel efficace et attentionné
TTomasPolakTripCZParádní hotel se dvěmi bazény (jeden pro osoby 21+) a asi minutou chůze na pláž - Miami Beach. Snídaně formou bufetu, kdy nabídka by asi mohla být rozmanitější, ale celkově nadprůměr, když to srovnám s jinými hotely na východním pobřeží. Co bych určitě ještě vypíchnul je to, že poslední noc přestala jít v celém hotelu klimatizace, tak nám dali slevu na dvě noci, takže hezký přístup!
HHaytham ElhosaryThe hotel is amazing ,rooms are spacious and clean . The location is good and they have their own private beach , I had a bill issue after i check out as they overcharged me and had to communicate a lot to solve it but finally it got solved . the water inside the rooms isn't free and they don't mention that so if you use it you get charged heftly which shouldn't be the case
TTài khoản kháchI wanted a hotel that would be close to airport in order to catch an early flight the next day and reasonably priced. I had just arrived back from cruise so I wouldn’t be able to check-in until 4pm. However, I explained my situation and they were able to accommodate me with an early check-in. However, there was an additional charge but I didn’t mind. Cruises arrived around 8 am so I was happy with getting a room to relax. Staff was very nice and professional. Front desk, bartenders and cleaning staff. I would definitely recommend this location.
Khách Sạn Ở Lake Buena Vista / Downtown Disney, Hồ Buena Vista
Giá mỗi đêm từ:83 €
8,0/10
Rất Tốt
CC7xOur hotel room didn’t felt clean and it’s quite dark even when all lights were on. We had issues with our tv - it couldn’t be on, so we called the front desk and they said they’d send someone to fix it in 10mins, nobody came till the next morning lol. Only good thing about this hotel is the free breakfast it came with, it’s near disney and it has shuttle services.
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