Khách Sạn Có spa Tại Tây Yorkshire, Vương quốc Anh

Nice place. The room was a decent size. Reception very good. The bar area was very, very busy and very, very understaffed. They were complaining about people paying in cash as they were running out of change. There are still a lot of people who only use cash, myself included. The breakfast was quite good but disappointed that you didn't have any butter, just margarine, which I feel tastes disgusting. I think for the prices paid that you could stretch to a bit f butter.

This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system. Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none. I am so grateful to them. In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced. If you’re visiting Bradford or Leeds I would highly recommend this hotel.