Khách Sạn Có Đỗ xe Tại Berkshire, Vương quốc Anh

The hotel give us more facilities ( Gym, swimming pool ) for our enjoy. My children & friend have very love the swimming pool , it is very cleanliness, the room is big and comfortable. The customer service staff at front desk are very wiling to help customers. The thing that are a bit worse is that the swimming pool does not provide free towels for guests using and the coridor is a bit creepy. Hope will be imporve this request in the future and thank you.

Really don’t like the long walk to the Hotel from the car park whilst juggling my luggage etc !!!

The lodge is a great location if you are going to the racecourse. We arrived at around 1:30 as the first race was at 2:30 and was told that if we wanted to check in early we would have to pay a fee of £20. When the races often start at around 2-2:30 this seemed unreasonable. I had to come out of he racecourse between races to check In. I’ve stayed at the Lingfield racecourse hotel and they checked us in 12:30 as our room was ready. Went for breakfast at around 7:50 and there was no menus out, the staff seemed totally disorganised. There was no instructions on how to order food. The continental “help yourself” was ok but had very little fruit options. They did have alpro soya and oat milk as milk alternatives. The room was clean and tidy but very basic. It did have a free standing fan which was good in the warm weather. The bad was big and comfortable. The shower was nice and had shower gel. The customer service let it down a little.

The location is good as there is direct bus to airport. The breakfast was pretty good, the staff is helpful. However there is no drinking water provided. There is M&S opposite the hotel.

So a group of us stayed here on Saturday, whilst upon arrival the hotel and grounds looked stunning, we were greated on reception and told one of our rooms were ready. This was fine as we were early, it was a 5 minute walk to the toilet, and the guys ended up getting lost, the rooms are a 10/15 minute walk away from the main check in; and it’s like walking through a hospital corridor to get to them. The rooms are very basic still with draw string lights, the water station was around a 3/4 minute walk from our room and no bottled water was in the room. At 3.30am we were awoken by a member of staff knocking and posting a note through our door to say there was going to be a power outage from 9am onwards, we were not able to shower as the room was pitch black and no water was coming out the shower. On a lighter note the breakfast was lovely!

Called the hotel to confirm there were enough parking spaces before making room reservation. The telephone assistant was very helpful. Room was.spacious, clean and tidy and had everything we needed for a short stay. Front desk was friendly and polite. Breakfast was good, but could be better if they provided fried eggs and baked mushrooms as options on top of scrambled eggs and steamed mushrooms.

The Hotel was very oldy worldy, Lovely, with lots of history. The location was beautiful and quiet an ideal spot for the wedding we attended, the old barn part of the pub was lovely for the wedding, ideal. Now the pub, food was nice in the pub although my potatoes delivered with my meal were that late that id eaten half my dinner before they came out. Staff were very accommodating and removed the additional cost of £6 for potatoes from the Bill. The Hotel sections of the establishment is now in need of a freshen up, lick of paint. For a building built in A.D 1147 i suppose you would expect it but there is maintenance needed. Cleanliness was ok but needed hoovering around the bed posts a bit closer and a few cob webs removed from the room ceiling. Other than that it was a lovely stay, couldn't thought the staff and the surrounding area, lovely walks along the Thames.

Lovely hotel, right opposite the castle. Our room was lovely, it was a really good size. The bar and lobby though was vey cold and uninviting, could have done with the air conditioning being turned down, otherwise a very pleasant stay.