Khách Sạn Có Wifi Tại Leicestershire, Vương quốc Anh

Was good. Staff were helpful too

Lovely hotel, room was very spacious and very clean, staff were very friendly and helpful. Would definitely recommend this hotel. Close to shops and train station. Will look to booking a stay again at this hotel.

Lovely last minute booking, the bed was amazingly comfortable, staff were very polite and helpful even after being bite by some dog. We will return

The accommodation was clean, the usual kettle, coffee and Tea was provided. Water was provided via a carefree ( flip open bottle with a stopper ). Not sure the tap water in the room was safe but the water supplied was good which was handy as you could not fill the kettle from the wash basin , which was small in size. My room had a walk in shower but it was in the shape of a quarter circle with the doors closing in the centre. If you were a large person getting in or out it was a squeeze. Towels, soap and shampoo provided but the satchels were difficult to open. Scissors or a sharp knife would be needed or very strong fingers lol. The bathroom was clean however there was an aroma maybe from the stench pipe but all in all it met my needs. Access was from a side door which you could unlock with the keys given to you when you book in at the bar. Be mindful all rooms are one floor up, the stairs are steep with one handrail so if you are disabled don't book here. Zowie was the lady in charge, polite, helpful and freindly but sadly the opening times of the bar are limited. Open from 12 midday to 10pm Mon to Friday and longer on Saturday and Sunday. They obviously do a good Sunday lunch as I arrived Sunday and the place was heaving with customers. Never got a chance to sample their cuisine , breakfast was in a cafe about 2 minutes walk away. I was out early and back late hence I did not eat there. Parking is free, but if you arrive Sunday the carpark will be full up with hungry customers. There was a housekeeper who would tidy the room, change the towels but the bedlinen is not changed daily. Overall the stay there was good however as there is no breakfast included it borders on being a little overpriced.

From the images and location this hotel looks stunning. Upon arriving it was quickly noticed that the hotel is in much need of an upgrade in every aspect. The decor is very dated, no locks on the toilets in reception, cloudy water from the taps, stale beer from the bar taps, cold shower ( staff tried to reset the boiler), dirty towels in the toilets Body wash and hand soap were the same, looked just like washing up liquid :/ Free continental breakfast was included which was ok, the cheese was sweaty and once the very small amount of pastries had gone, that was it, no refilling. Coffee ran out as did the cups. Avoid the sausages if you go for a cooked breakfast , I can only describe them as mushy The one thing that was pleasant other than the location, were the staff. They are extremely friendly, I hope the owner or someone can invest in this place. Has such potential to be beautiful but really was like something out of a comedy sketch

I had an absolutely fantastic experience staying at this hotel. From the moment I arrived, I was greeted with warm smiles and exceptional service from the staff. The check-in process was seamless, and I was pleasantly surprised to receive a complimentary upgrade to a spacious and beautifully decorated room. The room itself was spotless, modern, and equipped with everything I needed for a comfortable stay. The bed was incredibly soft, and I slept like a baby every night. The bathroom was luxurious, with high-quality toiletries and a rainfall shower that was pure bliss. The hotel facilities were equally impressive. I enjoyed the stunning rooftop pool, which offered breathtaking views of the city, and the fitness center was well-equipped and spotless. The on-site restaurant served delicious meals – I highly recommend the breakfast buffet, which had a wide variety of fresh, tasty options. What truly set this hotel apart was the level of service. The staff went above and beyond to make me feel welcome and ensure that every aspect of my stay was perfect. They were always available to offer recommendations for local attractions, arrange transportation, or fulfill any special requests. The location was ideal as well – conveniently situated near top attractions, shopping, and public transportation. I cannot recommend this hotel enough. Whether you're traveling for business or leisure, this is the perfect place to stay. I will definitely be returning on my next trip to the area. Five stars all the way!

Great hotel. Close by to the motorway meant convenient but quiet. The spa facilities were excellent. The steam room was very effective, which isn't always the case in many hotels, even shortly after opening first thing in the morning it was up to temperature. Room was clean and comfortable. As for the restaurant, I'm still wondering when the potato shortage started in this country! My fish and chips could have done with some more chips. There were so few they were able to hide them all under the piece of fish! That's a shame as the food was really nice. Would definitely stay again and will look out for Leonardo again in future as a previous stay somewhere else was really nice.