Tài Khoản Khách
15 tháng tám, 2021
The workers at this place have no customer service skills. On arrival, instead of being welcomed with a ‘hello’ or ‘how are you’ we got a ‘who are you’. This was then followed up with accusing us of not having paid yet even though we had and tried to make me pay again. It wasn’t until I showed proof I had paid, they checked their system which also backed up what I was saying. The rooms are nice but they advertise a Deluxe Triple Room as having a double and 2 single beds but they do not have these rooms available and will give you a double and 1 single bed. The breakfast was nice but they were pretty stingy with the quantity and gave really small portions. I guess this was the same with hot water as we had to have cold showers due to no hot water being available. Also if you are concerned about being COVID safe, then definitely avoid this place as we never saw the workers wear masks once while the guests did.
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