Fairmont the Norfolk

Các đánh giá Fairmont the Norfolk

Fairmont the Norfolk

Harry Thuku Rd, Nairobi, 00200, KenyaXem thông tin khách sạn
Fairmont the Norfolk
Fairmont the NorfolkFairmont the NorfolkFairmont the Norfolk
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Chúng Tôi Khớp Giá
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Đánh giá của khách

4.3/5
Rất Tốt
54 đánh giá
Đánh giá đã xác thực
Vị trí4.3
Trang thiết bị4.3
Dịch vụ4.3
Vệ sinh4.3
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Tất cả đánh giá(54)
Đánh giá tích cực(42)
Đánh giá có ảnh/video(8)
Đánh giá tiêu cực(7)
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào Sept. 2023
Người đi công tác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5. Sept. 2023
This is a real treasure of a place! The atmosphere is old world charm, the food is fabulous at TATU. The bar is excellent with service and attentiveness to you needs. The gift shop is stellar for some nice jewelry. The facilities are clean as a whistle as they say...breakfast was outstanding with so many choices. The work out facilities are just super great, and the pool is heated. Ok, lastly the ambiance of colonial Africa just fills the air, from the art, to the breezes flowing freely through this wonderful hotel!
Dịch
QusayQais
Phòng Deluxe 2 Giường Đơn Nhìn Ra Sân Trong
Lưu trú vào Juni 2023
Khác
55 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25. Juni 2023
Location and stuff super good also the food there was nice, I booked for others
Dịch
TIGERLIBO
Phòng Fairmont có Giường cỡ Queen
Lưu trú vào Apr. 2023
Người đi công tác
9 đánh giá
3.5/5
Đăng tải vào 5. Juni 2023
I stayed close to the street and the facilities are old
Dịch
nipa
Phòng Fairmont có Giường cỡ Queen
Lưu trú vào Febr. 2024
Vợ chồng
125 đánh giá
1.0/5
Đăng tải vào 12. Febr. 2024
這個酒店對中國人極其不友好。 同時到店的有歐美人和我們。歐美人直接就辦手續入住了。而對中國人他説我們提前到了,讓我們必須額外交110美元才能入住。而現在房間很空,入租率很低,不是沒房,有的是房間就是不讓入住。我選擇堅決不額外給錢,讓我們生生等了三個小時以後才辦手續入住。給了一個極差的房間,就在中央空調主機房旁邊,吵的一晚沒睡着。 第二天要離店,我們預訂頁面寫的很清楚,早上10點到12點可以離店。但是早上九點過就不斷的有人催促我們離開。 我們11:20下樓辦離店手續,前台就説我們超時必須加錢。同一時間有歐美人離店,就順暢的辦了離店手續,直接走人。所以這個酒店是歧視中國人。
Dịch
king
Phòng Fairmont có Giường cỡ Queen
Lưu trú vào Juni 2024
Người đi công tác
12 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4. Juli 2024
不錯的酒店
Dịch
Tài Khoản Khách
Phòng Deluxe 2 Giường Đơn Nhìn Ra Sân Trong
Lưu trú vào Aug. 2023
Gia đình
7 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 15. Aug. 2023
環境很好,服務尤其入住速度一言難盡
Dịch
Tài Khoản Khách
Phòng Fairmont có Giường cỡ Queen
Lưu trú vào Nov. 2023
Người đi công tác
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2. März 2024
小院景色特別漂亮
Dịch
HulkJiang
Phòng Fairmont có Giường cỡ Queen
Lưu trú vào Dez. 2023
Người đi công tác
17 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4. Febr. 2024
不錯 英倫風格
Dịch
32sethj
Lưu trú vào Juni 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 17. Juni 2024
We had the opportunity to stay at this hotel twice while my family was in Kenya. The property is lovely and all of the amenities are top-notch. We had a few meals in the hotel restaurants and the menus all included a wide variety and everything was delicious. I highly recommend this establishment to anyone looking for a high-end experience in Nairobi.
Dịch
ReshmaAzizKhan
Lưu trú vào Juni 2024
Người đi công tác
3.0/5
Đăng tải vào 16. Juni 2024
I stayed for 5 nights to facilitate a conference. I have stayed at the Norfolk before and as a Kenyan, feel that we could do better. The room service attention was terrible. One night they forgot my food and 2 hours later I was getting my soup and salad. The room we used for the meeting was ok but the AC started dripping water when switched on. I am happy to see the local products in the bathroom but I think Norfolk can do better.
Dịch
beendiaye74
Lưu trú vào Juni 2024
Người đi công tác
4.0/5
Rất Tốt
Đăng tải vào 2. Juni 2024
What a nice surprise for a business trip hotel. It transformed the stay like I was on holidays. The breakfast buffet was good, and the lunch buffet was very classical, unfortunately. But overall, it was a nice stay! The staff was kind and welcoming.
Dịch
Miroslav Č
Lưu trú vào Mai 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 24. Mai 2024
I love this style. It is one of the best hotels ever. Amazing service, willingness of the staff, high level. I had a business stay here with days off for relaxation and excursions, which they organized wonderfully. All the staff are amazing, for example Elisabeth, or Joy and Sanda from the concierge desk. I don't know all the names, but they are all wonderful and smiling, nothing is a problem for them.
Dịch
6/7
Tài Khoản Khách
Lưu trú vào März 2024
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1. März 2024
My arrival was a whirlwind and after a long flight, the Fairmont Norfolk in Nairobi. A place of history, elegance, and... unexpected comedic moments. My recent stay there was a delightful mix of five-star luxury and laugh-out-loud situations.
Dịch
Tài Khoản Khách
Lưu trú vào März 2024
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1. März 2024
This is an incredible historical property located in Nairobi. The rooms are very spacious, beds and linens super comfortable, and bathrooms are well appointed and have excellent amenities. There was a mini fridge in the room, a kettle, instant coffee and teas, and cups and glasses. Also, a safe box, ironing board and umbrella in the closet. There were many nice touches such as a fresh rose in the bathroom and your slippers being laid out beside the bed each evening. The restaurant on site called Tatu offered a fantastic meal. The bar is open 24 hours. The morning buffet is expansive and has something for everyone. Make sure to try the mango juice! The staff here are top notch. They were there to help with everything. Special shout out to Jackine at the front desk who was really a star. She provided excellent customer service every time we interacted with her and even found a security guard to walk us to a restaurant in the area. They really look out for their guests and safety is a number one priority. We truly appreciated everyone on the property. A fantastic place to stay in Nairobi!
Dịch
Tài Khoản Khách
Lưu trú vào Juli 2024
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22. Juli 2024
Went for dinner at Lord Delamere restaurant with friends. The food was delicious and the ambience perfect. Isaac who was our waiter was very attentive, polite and did a good job with our meal and wine recommendation. All in all a good night made better by good service.
Dịch