Tiện nghi nổi bật: Khu bãi biển riêng, Bể bơi, Spa
Rất Tốt
112 đánh giá
8,9/10
1 đêm
Từ 7.263.960₫
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9,3/10
Tuyệt Vời
TTài khoản kháchWe are here on vacation. The facilities are great, but the service and management are terrible.
1. We booked an ocean-view room but were given a room with a roof view instead. The ocean view was completely blocked. We were told we couldn’t change the room because there were no available rooms. We had to stay in the roof-view room for one night until a proper ocean-view room became available the next day. No price difference was refunded, and we only received some snacks and a bottle of wine as compensation.
2. While we were sleeping in our room, a hotel staff member entered without our permission. This happened at 7 p.m., even though the room had already been cleaned in the morning and we did not hang a “cleaning required” sign on the door. We were extremely angry as this left us feeling shocked and unsafe. When we reported this to the front desk, they claimed that rooms are cleaned twice a day, which sounded strange since we’ve never encountered this policy at other hotels. We are unsure if this explanation was true.
3. The phone in our room was unable to connect to the front desk for three consecutive days. We reported the issue on the first day and were told it would be fixed, but it remained broken until we left. We never saw any maintenance staff come to repair it. Each time we needed to contact the front desk, we had to go downstairs.
Khách Sạn Ở Cancun 44.4% số du khách chọn khu vực này
Giá mỗi đêm từ:9.372.602₫
9,1/10
Tuyệt Vời
TTài khoản kháchPerfect stay for couples. My girlfriend and I have traveled to Cancun/playa Del Carmen in the past and like to split our time between 2 resorts. We did that again this time and live aqua was far and away better than the Riu that we stayed at during the first half of our trip. From the moment we were greeted and provided an overview of the resort, to the room, pools, beaches and amenities, it was all exactly what we were looking for in our romantic vacation. Brenda (who greeted us), Rebecca (who gave us a free welcome hand massage) , Marco (who was definitely the highlight of our trip and makes the smoothies in the buffet area), and Diesson (who we ran into multiple times in different areas) were just some of the staff we loved. We really enjoyed talking to each employee there, but don’t remember everyone’s name. The beach was super clean with little signs of sargassum. The beach area staff were also very attentive. They’ll dress a daybed for you and get you drinks in just minutes. Oh and Ramon was great too. He doesn’t work for the hotel, but he works for the jet skiing and parasailing spot on the beach in front of the resort. Oh and room service is extremely fast too. We’d call and they’d show up with drinks/food within 15-20 mins each time, even though it was a busy spring break week. Highly recommend this place over all of the other Cancun resorts I’ve stayed at previously.
Khách Sạn Ở Cancun 22.2% số du khách chọn khu vực này
Giá mỗi đêm từ:8.066.329₫
8,9/10
Rất Tốt
TTài khoản kháchI recently stayed at this hotel and noticed a few areas for improvement:
1. There was loud noise from what seemed like an exhaust fan outside, requiring the balcony door to be closed for quiet.
2. The room was very humid, and I hope the hotel can add a dehumidifier system.
3. There were too few power outlets, and the ones near the bed were awkwardly placed behind the bedside table, making them hard to reach.
4. The hotel had a noticeable damp smell in both the rooms and hallways, and ventilation was necessary to reduce it.
5. The Wi-Fi was slow and unstable, which was inconvenient.
6. As for the restaurant, the food tasted average, with the grilled meats being too salty. It would be great to see more breakfast variety, especially in terms of bread and sugar-free yogurt options.
Khách Sạn Ở Cancun 22.2% số du khách chọn khu vực này
Giá mỗi đêm từ:10.054.809₫
8,9/10
Rất Tốt
TTài khoản kháchGood location. Have a lot activities to do. The staff are nice and helpful. The beach is perfect and beautiful to swim and walk around and the food and wine is also really good here.
Khách Sạn Ở Cancun 22.2% số du khách chọn khu vực này
Giá mỗi đêm từ:9.399.735₫
8,7/10
Rất Tốt
JJust a TravelerThere is an important thing I have to mention here. Hope everyone is aware this situation before you book the hotel. Trip.com misled me about the price and what included when I booked my room. There were some room types without breakfast or meals. I tried to call the hotel to verify because they’re supposed an all inclusive hotel. I found out I’m right. No matter what room type you paid for. It supposed all inclusive package but trip.com tried to mark up more for the price in order to confuse people if they want to get all inclusive packages.
Pros :
1. All the restaurants are good but they have specific schedule. You have to check which restaurants are opened everytime.
2. The room was clean and the view was stunning.
3. The room has a small place for room service.
Cons :
1. There were lots of salespeople around the lobby. They always try to sell their club membership. Especially, the first day when you checked in. They are pretty aggressive though.
2. Location is a little far from the main street.
3.It’s a party so you can always hear loud music during the day until 10:00pm. Just pick somewhere else if you’re not a party person.
Khách Sạn Ở Cancun 44.4% số du khách chọn khu vực này
Giá mỗi đêm từ:8.477.204₫
8,6/10
Rất Tốt
MMKMKMKMKIt was a wonderful experience. Especially room services for food at night were awesome. Playing beach volleyball was pretty fun. The broken door was terrible and the Italian restaurant service was not good but other than that overall is above the average.
Khách Sạn Ở Cancun 22.2% số du khách chọn khu vực này
Giá mỗi đêm từ:5.639.841₫
8,5/10
Rất Tốt
TTài khoản kháchView khách sạn rất tốt, view phòng cũng rất tốt, phòng mới sửa lại, phòng tắm rất rộng, mình rất thích, có nhiều nhà hàng, rất phong phú, còn có cả quầy bar , nơi vui chơi dành cho cha mẹ và con cái, rất khuyến khích
Khách Sạn Ở Cancun 22.2% số du khách chọn khu vực này
Giá mỗi đêm từ:10.302.885₫
8,4/10
Rất Tốt
DDamian_WangVị trí rất tốt. Chúng tôi đã đặt một phòng suite bên bờ biển có ban công nhìn ra bãi biển. Phòng khá rộng và tiện nghi hơi cũ, nhưng có mọi thứ cần thiết. Dịch vụ phòng cũng rất tiện lợi, nhưng đồ ăn không ngon bằng ở nhà hàng yêu cầu phải đặt chỗ trước.
Giá phòng trung bình cho các khách sạn 5 sao tại Cancun là bao nhiêu?
Với khách sạn 5 sao ở Cancun, giá phòng trung bình vào ngày thường là 21.021.993₫, giá phòng trung bình vào cuối tuần (Thứ Sáu – Thứ Bảy) là 22.312.218₫.
Trip.com cung cấp các chương trình khuyến mãi và chiết khấu cho khách sạn 5 sao. Bạn có thể kiểm tr trang khuyến mãi để xem các chương trình khuyến mãi đang diễn ra trên Trip.com.