Tìm Khách Sạn 4 Sao Tại Tallinn

The room was spacious and they provided a cot for baby. Although everything was old eg lacquered wood cupboards drawers, bedside tables, it was clean and hotel provided extra pillows. Room was clean so were the bedsheets, toilet etc. taps had hot and cold water, soaps and shampoos, body lotion, provided. Carpeted floor. Service was good and all staff spoke english well. One small lift (fits two big luggage and one adult) for room access but staircase available if you’re hands free.

Really great place very close to an amazing park and the seaside promenade. They have an amazing bistro where the borscht was absolutely divine. I loved the concept of the coworking space, DIY room and Yoga room. The only negative comment I have - I didn't appreciate breakfast staff member trying to talk with us only in Russian. She didn't know English and I'm not sure if she knew Estonian. Slightly upsetting.

Great position. Close to town center. Room unfortunately was not the same as the one we booked. The one showed had wooden floor, the one that was given to us had carpet which I am not a particular fan of. There was a terrible smell coming from the toilet. We should have mentioned but we only stayed 2 nights so we just left it and got on with it. Not particularly impressed considering it’s a 4 stars hotel.

Excellent location: right next and connected to the Viru Keskus mall, and there are bars and a museum in the hotel. The building feels a bit dated (the building walls), but everything else was in excellent condition and looked new and clean. I had a very comfortable stay with a good sleep on the most comfy bed. The only thing I think could be improved is the check-in. The queue moved a bit slow due to each guest having to fill out a form (the standard name, phone, address, signature). I think eliminating this process would speed up check-in for everyone.

This is a typical 3.5 star European hotel. It is in an excellent location in the middle of the Tallinn Old Town, has comfortable but typically-smallish double rooms, wonderful breakfasts, and warm ac. I would recommend it to couples. However, we would not stay here again. Even though we booked and were fully paid more than 2 months before the hotel stay, we were told on our arrival that our room had been, ”double booked”. We were dispatched to a room with smaller than single beds positioned end to end in a room that resembled a school camp facility. When I suggested that this was unsatisfactory, the front desk person stated in front of other guests, ”That's too bad”. After walking the old town and returning, the manager had placed us in a better room for one night and we then had our pre-booked room for the next three nights. Additionally, the lift does not extend to the 4th floor so it was a struggle carrying large suitcases up stairs and across other uneven floors. Finally at check out, the receptionist insisted that our original payment was rejected by ”their system” so I had to pay again. She withdrew the allegation after I showed her a stamped receipt. She then retorted, ”must have been a system error”. In my opinion, two different staff members could benefit from some serious service-industry professional development. However, other staff were very friendly and helpful; it was a very central location; and the breakfasts were delicious.