Tìm Khách Sạn 4 Sao Tại Ottawa

The hotel is conveniently located in downtown, close to the Parliament. The reception staff were very accommodating, and while the hallway was a bit dark, it had a pleasant scent. Our room was clean, fresh-smelling, and the bathroom was modern and spotless. The property also offers great amenities like a gym and a game room. Overall, we truly enjoyed our stay and will definitely be coming back.

Lovely stay. Enjoyed the jazz bar. Rooms are very clean. Nothing but good to say about our visit. Thank you.

For my first time staying overnight at Ottawa, I booked a hotel room for one night at Lord Elgin. Upon arriving early at the hotel, I was provided with a room before my check-in time - which was very appreciated. The facilities are clean and the staff is friendly. However, little did we know, our room on the 7th floor was connected to another room with adjoining doors. We were unable to sleep through the night as the room had little to no sound isolation from the connecting room, in which a baby was crying all night. I am baffled as to how we were able to hear every single noise: coughing and sneezing from the parents in the other room, their toilet flushing and the baby crying throughout the entire night. We were unable to sleep comfortably and woke up with splitting headaches. I booked this hotel to be the closest possible to the Rideau Canal Skateway, but I will have to find another hotel the next time.

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

進入房間時還比較滿意，但後來發現睡床實在太小了，訂的是1.5-1.8米的床，但實際也就1.3米！我們也是晚上才意識到，也就沒再去找前台要求換房間了。房間設施貌似很全，但對於短住的客人全都用不上，廚房裡鍋碗盆廚具很全，但真需要使用叉子🍴等又都沒有……另外浴室很小，洗手池設計也不方便。 樓下停車場🅿️比較方便，可以多次進出，第二天退房後仍然可以停在那裡，前台會給一張出入卡，等車子徹底離開停車場後再歸還前台即可。這點比較對得起一晚$37元的停車費。