Tìm Khách Sạn 2 Sao Tại Ulaanbaatar

Really Disappointing Communication, But Decent Hostel Overall I contacted the hotel through Trip.com a week before my arrival but they never responded. I also sent two direct emails with no reply, and when I tried calling, the number didn’t work, not even when a Mongolian with a local SIM card tried. They claim to offer a shuttle service, but my request was ignored, then rejected bia trip.com, and I had to arrange my own transport. Only ONE HOUR BEFORE my flight departed did they finally message me saying they could arrange it, which was far too late to be useful. Also they couldn't be trusted at all. Communication and customer service were extremely extremely poor. Wondering if they ignore requests on purpose and they just cant be bothered replying to emails and messages? My check-in was quite late, around 1:00 am, and since their website says check-in is only until midnight, I just wanted confirmation it was okay, but they ignored all my messages. That said, the hostel itself is decent. The capsule beds are comfortable, even though my USB charger did not work. The showers are ok, and breakfast was ok too. Special thanks to the morning reception ladies who were kind and helped me get a Unitel SIM card. To be noted that it is not even allowed to drink alcohol in the lobby, not even to quietly have a beer with someone else. I understand it is not a party hostel, but this rule feels a bit exaggerated. Left after 1 night and went somewhere else where they offered a much better service

Мы снимали номер бутик-люкс , всё замечательно, всё понравилось. Было всё необходимое , посуда хорошая и много. Будем рекомендовать друзьям. Хозяева быстро отвечают на вопросы, приятно с такими сотрудничать.

DON’T BE TRICKED LIKE I WAS The listing says it is a 6 minute drive from Chinggis Khan airport, but it in fact is a 30 minute drive. It is very close to the OLD airport which is not in use anymore. They offer free airport pickup, but we stayed the night before our flight so we did not need pickup, we needed drop off. Even though we didn’t use the free pickup service, we still had to pay $25 USD for airport dropoff. I had emailed the property twice during the week leading up to our stay to ask about drop off service and never got a reply. Also, there is a lack of communication between the staff- When we arrived at the property we had to call 3 times before they finally came to meet us to get our bags, then there was confusion about what room we were supposed to get and we were taken to 3 different rooms before it was the right one. The second one we had already settled in and had a shower before they came and told us it was the wrong room. We didn’t have a car so we walked around the area to find food and there were little to no restaurants, and only a couple of very small markets, so we ended up having to order food from the property restaurant. Every room is different as we discovered from being taken to 3 different rooms. They are verrrry spacious but some are definitely in better condition than others. Fortunately our final room was the best, however there was a kitchen stocked with pots, pans, rice cooker, cook top, plates, but no silverware, no microwave, and no refrigerator. Why would you have a kitchen area and not have a refrigerator and silverware? There also was a washer in unit but no dryer. We didn’t have time to wait for our clothes to air dry during our one night stay so that was also useless. Overall, it was a cheap stay but you get what you pay for.

I was very satisfied with this accommodation. The host was very kind and made our stay very comfortable. The host came out to meet us so we wouldn't get lost. The host took care of our luggage while we traveled to other parts of Mongolia. I could contact the host via Whats app. The toilet and shower room were separate. i love that. The hot water came out very well. The host even let me use the washing machine. The common area was spacious and comfortable. If I go to Mongolia again, I will stay at this hotel.