China Grain Hotel

Các đánh giá China Grain Hotel

China Grain Hotel

No. 777 Jiamusi Road, Yangpu District, Shanghai, 200433, ChinaXem thông tin khách sạn
China Grain Hotel
China Grain HotelChina Grain HotelChina Grain Hotel
Xem phòng trống cho ngày đi của bạn
Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

8.8/10
1189 đánh giá
Đánh giá đã xác thực
Vị trí9.0
Trang thiết bị8.5
Dịch vụ8.7
Vệ sinh9.0
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(1189)
Đánh giá tích cực(1111)
Đánh giá có ảnh/video(176)
Môi trường cổ điển(114)
Phòng lớn(49)
Nhân viên quầy lễ tân thân thiện(45)
Có tầm nhìn ra hồ(28)
Tuyệt vời khi đi công tác(27)
Có cửa sổ kiểu Pháp(6)
Sang trọng(6)
Đánh giá tiêu cực(78)
Tài Khoản Khách
Phòng Deluxe Nhìn ra hồ-Giường cỡ King
Lưu trú vào thg 2, 2025
Vợ chồng
4 đánh giá
6.0/10
Đăng tải vào 25 thg 3, 2025
We went to the hotel to have a *relaxing* time for 4 days-3nights; that was our purpose when booking the China Grain Hotel, next to a big park with view on a lake, and far from the city centre: to enjoy a relaxing time. We were happy to arrive and discover our room. All in all clean (except for the scale; VERY dirty...). However the lobby was left VERY DIRTY (as it can be seen on the picture) the whole night! This is inadmissible in a hotel of such standing. The bad moment came the next morning when we literarily got scolded by an employee/manager in the restaurant at breakfast for preparing taking out the food we had left (in order to not waste any); her manners were terrible even if the hotel has a policy of not taking out food left (which apparently was not true since there was a sign saying: don't waste, take out your food). The matter would have been easily forgotten if she only had nicer manners and just let us know it was not allowed at the China Grain Hotel (whereas at some other 4- and 5-star hotels, it is absolutely accepted), but instead she was aggressive in her manners, and just destroyed the nice mood we had for the rest of our stay ... since we had booked for 3 breakfasts (we tried to cancel them, but it wasn't possible). The food at the breakfast wasn't very pleasant, there was no skill shown in making those dishes, and lots of it was mainly frozen food warmed up! Highly suggesting future clients to avoid their breakfast, there are no healthy options, and we are being refused when we ask if some personal preferences could be made, such as an omelette or scrambled eggs rather than just a heavily fried sunny egg (quite dry ... and cold, because they had been done in large quantities). It was not a terrible experience, but it was definitely enough to recommend others to look for other/better options. Location is very good, the rest was disappointing for a 4- 5-star hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest;Thank you for taking time out of your busy schedule to share your experience with us.We place great importance on your feedback regarding the cleanliness of our public areas and will immediately take steps to improve it. We sincerely apologize for the minor issue you during your stay at our hotel while dining, and the relevant departments have already made corrective plans to ensure that such problems do not occur in the future. We take your feedback very and will do our utmost to improve the service issues of our staff to meet your and other guests' needs and expectations. If you have any other questions or suggestions, please feel free contact our customer service team. Thank you once again for your review and wish you a pleasant day!
Fabian Aditio
Phòng Cao Cấp
Lưu trú vào thg 10, 2024
Gia đình
3 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 9 thg 12, 2024
Great view to the park and also really close to the subway. But the hotel is a little bit old but still has good equipped rooms.
Dịch
Phản Hồi Từ Khách Sạn: 尊貴的賓客您好,感謝您入住上海中谷小南國花園酒店並對我們的服務滿意,也非常感謝您對我們的支 持與厚愛,我們一定會更加努力,竭誠為您提供更為優質的服務,期待您下次光臨!謝 謝!PS. 如果您是對我們的服務很滿意,評分應該是 5 分。謝謝您的關注!
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 4, 2025
Gia đình
17 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 5 thg 5, 2025
I had a fantastic stay at this hotel! The service from the receptionist was exceptional — friendly, professional, and very accommodating. I arrived earlier than the standard check-in time, but they kindly allowed me to check in early without any hassle. The entire check-in process took less than a minute, which was incredibly efficient and appreciated after a long trip.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest;Hello! Thank you for choosing to stay at China Grain Hotel and for your satisfaction with our service. We are also very grateful for your and affection for us. We will definitely work harder to provide you with even better service. We look forward to receiving your full 5-star recognition the next time you stay with through our outstanding quality and sincere service.
Tài Khoản Khách
Phòng Deluxe Nhìn ra hồ-Giường cỡ King
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 18 thg 12, 2024
I recently stayed at the China Grain Hotel and was very delighted. The pricing is excellent, offering great value for money. The staff were attentive, professional, and went above and beyond to ensure us a comfortable stay. Overall, it’s a great choice if you’re looking for a luxurious experience at a reasonable price. Highly recommended!
Dịch
Phản Hồi Từ Khách Sạn: 尊貴的賓客您好,感謝您入住上海中谷小南國花園酒店並對我們的服務滿意,也非常感謝您對我們的支 持與厚愛,我們一定會更加努力,竭誠為您提供更為優質的服務,期待您下次光臨!謝 謝!PS. 如果您是對我們的服務很滿意,評分應該是 5 分。謝謝您的關注!
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 7, 2024
Một mình
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 27 thg 8, 2024
Service was great 👍🏻
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your stay and recognition of the hotel service!
J
Phòng Cao Cấp
Lưu trú vào thg 9, 2024
Người đi công tác
19 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 21 thg 10, 2024
Great gym. But the staff is overwhelmed and has less than ideal equipment to provide 5 star service
Dịch
Phản Hồi Từ Khách Sạn: Dear guests: Thank you for choosing Shanghai China Grain Hotel, it is a great honor to serve you, thank you for your recognition of our, for your suggestions we will seriously consider and improve, hope in your next stay to provide you with a satisfactory experience, looking forward to your stay again.
Người Dùng Ẩn Danh
Lưu trú vào thg 2, 2024
Gia đình
2 đánh giá
6.0/10
Đăng tải vào 8 thg 3, 2024
Could be a good hotel, but staff lacks the required attention to detail.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest: Hello! Thank you for your comments on our hotel, we will work harder to improve the facilities and service standards, to bring you better service!
Zhongguoren
Phòng Cao Cấp
Lưu trú vào thg 5, 2023
Người đi công tác
84 đánh giá
7.5/10
Đăng tải vào 30 thg 6, 2023
the facility is a little bit old but the surrounding environment is really good.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest: Hello! Thank you for your encouragement and support, we will work harder! Thanks for your continuous support! Wish you peace!
Laercia
Phòng Deluxe Nhìn ra hồ-Giường cỡ King
Lưu trú vào thg 11, 2024
Vợ chồng
2 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 4 thg 1, 2025
It was clean
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 5, 2024
Người đi công tác
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 16 thg 6, 2024
all good
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好!感謝一直的支持!祝順安!
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 4, 2025
Khác
12 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 6 thg 5, 2025
很不錯的酒店,我入住的兩天衹要444元/天,覺得性價比超高的。房間面積大,層高也高,也很乾凈。家附近的酒店,比松花江路上三百多的格林豪泰要上檔次多了。 感覺人不多,希望中谷小南國生意興隆:)
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好!感謝一直的支持!祝順安!
Tài Khoản Khách
Phòng Deluxe Nhìn ra hồ-Giường cỡ King
Lưu trú vào thg 3, 2025
Người đi công tác
1 đánh giá
7.5/10
Đăng tải vào 19 thg 4, 2025
房間不通風,空調不好用,但是能感覺客房服務員很專業很貼心,但是酒店整體的管理不夠用心,如果領導能看到評價最好了,環境不錯,但餐廳衞生一般一看就是管理懈怠,大堂服務沒有,早晨七點多了還是一個大姐在大堂蓋着衣服半躺,有人問事兒就躺着回答,另外我忘了一瓶葯能幫我寄回嗎?謝謝
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好!感謝選擇入住上海中谷小南國花園酒店。很抱歉此次入住未能達到您的期望。對於您提到的問題我們已經就此與相關部門溝通,徹查事情經過。酒店會進行再培訓並確保同類的問題不會發生。我們會在之後的工作中加強我們會加強員工的業務培訓及規範前台服務標準,以減少由此給您帶來的不悦體驗,我們也將繼續努力不斷完善各項服務。您提到您有遺留物品在酒店,您方便聯繫酒店,告訴我們您房號和遺漏物品,酒店找到您的物品第一時間幫您郵寄。您的寬容和理解是對我們工作的鼓舞和支持!真誠期待您的再次光臨!
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 3, 2025
Gia đình
24 đánh giá
6.0/10
Đăng tải vào 13 thg 4, 2025
在攜程預購的酒店套餐,號稱五星級酒店,每天499元帶雙早送下午茶。約定入住時稱主樓為準五星,我所訂的衹能入住副樓,副樓不知何星級?入住方知除衞生間外僅十來平方,兩張小床外加一張靠牆長案桌,椅子衹有一把,旁人衹能站着或坐小床。更為奇葩副樓不供茶包咖啡包,衹供大浴巾和擦手小毛巾,不供洗臉巾,向前台投訴稱是酒店規定,電視機怎麼也打不開,請來所謂修好,看了不到十分鐘又壞了,都沒興趣甬找修,住叁天着不到任何電視。向前台反映答稱你可以退單。攜程預購入住如何退單,無語了。一次很不好的入住體驗。 早餐中規中矩還行,送的下午荼很簡單,但服務還好。
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好!感謝選擇入住上海中谷小南國花園酒店。很抱歉此次入住未能達到您的期望。對於您提到的問題我們已經就此與相關部門溝通,徹查事情經過。酒店會進行再培訓並確保同類的問題不會發生。我們會在之後的工作中加強我們會加強員工的業務培訓及規範前台服務標準,以減少由此給您帶來的不悦體驗,我們也將繼續努力不斷完善各項服務。您的寬容和理解是對我們工作的鼓舞和支持!真誠期待您的再次光臨!
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 2, 2025
Khác
126 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 1 thg 4, 2025
上海中谷小南國花園酒店是性價比很高的酒店,攜程購的房套餐600元多點,包含雙早、雙人套餐晚餐,哈哈又可以室內泳池游泳多麼的合算,真是物有所值!感謝預訂部的鄢女士非常熱心為我們調整了入住和就餐時間,貴店的前台工作人員都非常熱情業務專業即快的辦理了入住手續並告知了有關事宜。貴店客房整潔衞生乾濕分離,客房服務員很到位很熱情,三樓就餐環境很好,菜餚豐富味道很好,點贊蔡經理很熱情的接待。貴店室內泳池挺好,水質清澈。
Dịch
6/10
Phản Hồi Từ Khách Sạn: 尊敬的顧客:您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Shuitunasiwang
Phòng Cao Cấp
Lưu trú vào thg 2, 2025
Người đi công tác
14 đánh giá
5.5/10
Đăng tải vào 1 thg 4, 2025
外部環境不錯,離公園很近,酒店比較安靜,能看出曾經的輝煌,但是服務真的不行,愛搭不理的,問的問題要麼不知道,要麼就是不可以,房間不能細看,鏡子擦過後的水痕不忍直視,牆壁門框都有損壞,三星的標準,四星的外貌,五星的價格
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好!感謝您光臨中谷小南國花園酒店,抱歉沒有帶給您完美的入住體驗,我們非常重視您對我們的客房衞生質量的評價,並會立即採取措施進行改進。我們非常抱歉您在酒店住宿期間遇到了客房衞生面的問題,我們將立即安排人員檢查客房衞生問題,確保房間此類問題儘快解決。我們非常重視您的反饋,並會盡最大努力改進我們的客房衞生問題,我們會在之後的工作中加強我們會加強員工的業務培訓及規範服務標準,以滿足您和其他客人的需求和期望。如果您有任何其他問題或建議,請隨時聯繫我們的客户服務團隊。再次感謝您的點評,祝您在生活愉快!