The Westin Sanya Haitang Bay Resort

The pools are amazing at this hotel, and is super friendly for kids. Since the moment we arrived to the hotel the staff was super friendly. We were very pleased having Erin from Westin hotel staff to take care of us all days we stayed there, she helped us making our stay at the hotel really pleasant, Erin was extremely attentive with our family during our stay. Thanks Erin!, hope to find you at Westin again in few months as we are planing to book there again!

Amazing hotel, super friendly staff, delicious food and drinks! Super reccomended!

A very satisfying vacation journey. Before checking in, the butler Lulu contacted me in advance to confirm the arrival time at the hotel to ensure smooth check-in. Although there were not too many popular rooms recently, they tried their best to coordinate with me to the appropriate floor. The room is very clean, and the hotel environment is very good. The large swimming pool is very clean. Adjacent to the beach, breakfast was also very rich. After staying for two days, we promptly cleaned our room. It was very embarrassing that I lost my room card while dining at the beach restaurant at night. I sent a message to Lulu at the door and helped me get a new room card within 5 minutes. The efficiency was very fast and the process was very timely. Thank you very much to Lulu. Unfortunately, this trip was quite rushed and I didn't have a deeper experience! I hope to have more time to check in again next time! Overall, I am very satisfied. Recommended!

My stay at the Westin Hotel was an exceptional experience. Every meal was absolutely perfect, and the beautiful landscaping, pool, and the kindness of the staff were top-notch. The one-on-one service provided by Damon was at a VIP level, and despite being a foreigner, I felt completely comfortable. I sincerely appreciate their efforts to anticipate and meet the needs of guests in advance.

Superior geographical location, polite service, diverse activities, delicious meals, the best choice for family vacations.

Erin was assigned to us as a Personal Guest Relation Representative. Her service is very personal and she has given us very useful and helpful information for our tour in Sanya. Definitely recommend this hotel. The swimming pool and private beach is epic.

Good location and wonderful place nearby CDF duty free shop . Including swimming pool , lunch and dinner .

Nice location (next to CDF mall), Excellent service and hospitality from hotel staff especially Erin 🌟. Only area to improve from the hotel is food options for room service and restaurant - to add more Western meal options.

WiFi can be further improved as the connection could be quite bad sometimes. Overall good experience as there are many facilities available to chill out and good swimming pools. Dinner buffet has good varieties of food as well. The photo shoot package is pretty cool and ambience is really good.