Bayu View Hotel Klang

Các đánh giá Bayu View Hotel Klang

Bayu View Hotel Klang

47, Lorong Sentosa 4, Bandar Bukit Tinggi 1, Port Klang, Selangor, 41200, MalaysiaXem thông tin khách sạn
Bayu View Hotel Klang
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

6.9/10
18 đánh giá
Đánh giá đã xác thực
Vị trí7.3
Trang thiết bị7.0
Dịch vụ6.6
Vệ sinh6.6
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(18)
Đánh giá tích cực(15)
Đánh giá có ảnh/video(6)
Đánh giá tiêu cực(3)
Người Dùng Ẩn Danh
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
18 đánh giá
5.0/10
Đăng tải vào 20 thg 9, 2024
Bad attitude, as I understand of giving deposit, but can have a shower first and a rest after a long journey? Y saying cannot give air con control? We take a rest, and go ATM for taking money can’t? Even offer transfer/ tng also not allow for deposit. Just a rest after a long journey also not allow… it’s just 6pm. We even haven’t dinner. towel is dirty
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for your feedback. I apologize for any confusion regarding the cleanliness issue. It seems there was a misunderstanding; the item you mentioned was a floor mat, not a towel. I appreciate you bringing this to our attention.I’m also sorry for the frustrations you experienced regarding the air conditioning and deposit policies. Your comfort after a long journey is important to us, and I regret that we did not meet your expectations.Thank you for your understanding, and I hope we can welcome you back for a more pleasant stay in the future.Best regard,Siti
Calvinkeong
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 3, 2025
Du lịch cùng bạn bè
46 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 19 thg 4, 2025
Nearby alot restaurants...
Dịch
febiola
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Vợ chồng
11 đánh giá
6.0/10
Đăng tải vào 31 thg 1, 2025
Nicegood
Dịch
Aziz Zulkifli
Phòng đôi Deluxe
Lưu trú vào thg 5, 2022
Vợ chồng
10 đánh giá
3.5/10
Đăng tải vào 7 thg 6, 2022
Arrive for check in, was told the room we booked were sold out to others as they did not receive the payment we already made to trip.com Instead of a double room, we were given single room with no window. Where I believe it is lower price then what we already paid to trip.com. Once arrive at room, my ID card were not given and need to go down to registration and ask for my ID card. And also need to ask for towel as only 1 towel given in the room. Refer picture. Door safety lock also hard to push and the chain is broken. Refer picture.
Dịch
Phản Hồi Từ Khách Sạn: Dear Aziz Zulkifli,I sincerely apologize for the experience you had during your stay. It’s unacceptable that you were given a different room than what you booked, and I understand how frustrating it must have been to deal with these issues.I appreciate you bringing the problems with your ID card, the towels, and the door safety lock to our attention. I will ensure that our team addresses these matters promptly to improve our service.Thank you for your understanding, and I hope you’ll consider giving us another chance to provide you with a better experience in the future.Best regard,Siti
Người Dùng Ẩn Danh
Phòng đôi Deluxe
Lưu trú vào thg 3, 2023
Vợ chồng
3 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 13 thg 4, 2023
Best hotel in Klang area
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for your kind words! We’re honored to be considered the best hotel in the Klang area. Your satisfaction means a lot to us, and we strive to provide the best experience for all our guests.We look forward to welcoming you back soon!Best regard,Siti
Yulinora
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 9, 2024
Vợ chồng
27 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 10 thg 10, 2024
Hotel yang sangat selesa staff pon tak sombong hotel bersih
Dịch
Phản Hồi Từ Khách Sạn: Dear Yulinora,Terima kasih atas ulasan anda! Kami sangat gembira mendengar bahawa anda mendapati hotel kami selesa dan staf kami ramah. Kebersihan adalah keutamaan kami, dan kami berusaha untuk memberikan pengalaman terbaik kepada tetamu kami.Kami berharap dapat menyambut anda kembali tidak lama lagi!Best regard,Siti
Azilham17
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 23 thg 11, 2024
bersih cantik puas hati parking pun senang
Dịch
Phản Hồi Từ Khách Sạn: Terima kasih banyak atas maklum balas positif anda! Kami sangat gembira mendengar anda berpuas hati dengan kebersihan, kecantikan bilik, dan kemudahan parkir yang disediakan. Kami sentiasa berusaha untuk memberikan pengalaman terbaik kepada tetamu kami. Semoga dapat menyambut anda lagi di masa depan!
DaniaAisyah
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
6.0/10
Đăng tải vào 2 thg 1, 2025
Sangat ii teruk duit saya tak DPT semula
Dịch
febiola
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Vợ chồng
11 đánh giá
4.0/10
Đăng tải vào 17 thg 11, 2024
Pelayanannya agak lambat sikit
Dịch
Phản Hồi Từ Khách Sạn: Terima kasih atas maklum balas anda. Kami mohon maaf jika perkhidmatan kami tidak memenuhi jangkaan anda. Kami akan mengambil perhatian terhadap perkara ini dan berusaha untuk meningkatkan kelajuan perkhidmatan kami. Terima kasih kerana memberi peluang kepada kami untuk memperbaiki perkhidmatan. Kami berharap dapat menyambut anda kembali di masa depan dengan pengalaman yang lebih baik.
Yatt Rohayati
Lưu trú vào thg 10, 2022
Vợ chồng
5 đánh giá
7.5/10
Đăng tải vào 28 thg 11, 2022
1. Persekitaran dan perkhidmatan bagus, penyambut tamu pun mesra, kedai makan melayu agak susah untuk didapati 2. Kebersihan 4⭐️, cuma pada masa saya keluar jalan2 dan bila balik semula ke hotel ada sisa2 makan pada lantai bilik mandi, dari mana sisa makanan tu saya tak pasti, 🤔 3. Semasa tempahan melalui trip.com saya menempah bilik deluxe with window tetapi semasa check in mereka memberi saya deluxe room without window, menurut mereka tidak mengikut apa yang kita temoah itu , jika tiada kekosongan, saya sangat kecewa dengan perkara itu
Dịch
Phản Hồi Từ Khách Sạn: DearYatt Rohayati,Thank you for your detailed feedback. We’re glad to hear you enjoyed the environment and found our staff friendly. However, I sincerely apologize for the issues you encountered.Regarding the cleanliness, I appreciate you bringing the matter to our attention, and we will ensure our housekeeping team addresses it promptly.I’m also sorry for the mix-up with your room booking. It’s important to us that our guests receive what they reserved, and I understand your disappointment. We will review our procedures to prevent this from happening in the future.Thank you for your understanding, and we hope to have the opportunity to serve you better next time.Best regard,Siti