Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Phản Hồi Từ Khách Sạn: Dear Ctrip GuestWe are sorry to hear about your experience.For the benefit of the C-Trip community I would like to advise that all of our rooms are periodically fumigated by Rentokill for bed bugs. In your room your mattress was inspected and there were no evidence of bed bugs to be found.We do however have naturally occurring sea lice in the sea water at present which a number of guests have brought to our attention when snorkeling and swimming. At times when sea lice is present in the ocean we recommend to wear rash guard swimwear to protect yourself.Sea lice bites will irritate for up to 72 hours but can be treated with cortisone cream.With regards to our pool water treatment, all pools are tested daily for their chlorine and PH level to ensure they are hygienic for guests.We do wish you a speedy recovery.Warm RegardsBrad CalderGeneral Manager Ahura Resorts