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9,0/10
Tuyệt Vời
TTài khoản kháchOverall, the hotel makes a very nice and clean impression.
However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform.
After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details.
Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €.
This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details.
After checking in at the hotel, a further booking of €162.27 was charged to my card.
I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out.
The first reserved amount was released a few days after check-out, but the second was not.
On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again.
The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00.
I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card.
I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.
Giá phòng trung bình cho các khách sạn Pet friendly tại Moab là bao nhiêu?
Với khách sạn Pet friendly ở Moab, giá phòng trung bình vào ngày thường là 5.008.201₫, giá phòng trung bình vào cuối tuần (Thứ Sáu – Thứ Bảy) là 5.666.024₫.
Trip.com cung cấp các chương trình khuyến mãi và chiết khấu cho khách sạn Pet friendly. Bạn có thể tham khảo trang khuyến mãi để xem các chương trình khuyến mãi đang diễn ra trên Trip.com.