local_shop_girl
ngày 14 tháng 7 năm 2024
We stayed 7th - 21st June 2024. This was a special holiday, as we would be celebrating my husband’s 40th birthday when we were away. To make it more special, we booked the 2 bedroom family suite. When we pulled up at the hotel, we braced ourselves for the usual palaver of queuing up to check in, which after travelling for over 20 hours, we were not relishing. However, we were pleasantly surprised that we did not have to queue up, we were directed straight to comfy chairs, given a lovely welcome drink, and then were joined by a staff member who checked us in, and gave us all the relevant info. We were then taken in a buggy to our suite. We knew it would be good, but we were blown away by how fantastic the accommodation was. The suite is set over two levels and it was huge and lavish. The garden is right in front of the beach, where the suite (315), has its own dedicated beach area, with reserved loungers, and a cool box that is replenished throughout the day. Absolute luxury! The beach service staff really looked after us. Niraj was very helpful, and Krisnee always engaged well with our additional needs son. But the absolute star for us was Patrick. He made sure we wanted for nothing, and was a big part of making this trip so special. The beach was fantastic, and we actually found the sea slightly warmer than the pools. The views are phenomenal, and it really does feel like paradise. Beach shoes are a must for going in the water though. We were lucky to have a tap in the garden of the suite to rinse them off. There are quite a few beach sellers, some slightly more persistent than others, but they are just trying to earn a living. I did buy a few things (bracelets, necklaces), but you can’t buy off everyone, and so I did need to apologise and politely decline. The suite location was halfway between the main buffet restaurant, and Sirius. Sirius is much quieter, which was a big help to prevent sensory overload in our son. The staff are helpful in the main buffet, but because it’s so much bigger and busier, they can’t be as attentive there. Sirius was a completely different experience. We much preferred to go there for breakfast. The buffet is a lot smaller, so you don’t get as much choice, but it was worth it for the peaceful surroundings, and attentive staff. We tried to eat there as often as we could, and we were looked after so well. They could not do enough for us there, and special mentions go to Denis, Atish, and especially our main man, Rishti. He honestly made us feel like we were VIP’s! All the staff there were great (even though I don’t remember the names of everyone), but those three really turned it from a fab holiday into a holiday of a lifetime. Evening meals at Sirius and Ephemera were a highlight for us, and we were lucky to book quite a few dinners there. Including my husband’s 40th. I had been liaising with Adrianne from guest relations ahead of the visit to try to make it special. We planned a surprise meal on the beach,
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