Các đánh giá Anantara Iko Mauritius

Phản Hồi Từ Khách Sạn: Thank you

Phản Hồi Từ Khách Sạn: Dear Guest, Our sincere appreciation for your amazing feedback. It is a reward to the team to hear your compliments and I will not fail to share with them. We are truly delighted that your stay with us have been memorable. See you again soon at Anantara Iko. Kind regards, Pascal Bertrand General Manager

Phản Hồi Từ Khách Sạn: Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay and that we could make your experience even better by accommodating an early check-in. It’s always our goal to ensure our guests feel welcome and comfortable from the very beginning.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future!Ahmed BronjiFront Office Manager

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Anantara Iko Mauritius Resort & Villas. We appreciate your valuable insights as they assist us in enhancing our services.However, we sincerely apologize for the inconvenience you faced with the service efficiency and the delayed response to your request for an umbrella. We will thoroughly investigate this matter and address the shortcomings in our staff training to ensure a more prompt and efficient response to guest requests in the future.Your comments are invaluable to us, and we are committed to making the necessary improvements to create a better experience for our guests. If there are any additional details or specific areas you believe need attention, please feel free to share them with us.We genuinely appreciate your feedback and hope to have the opportunity to welcome you back, providing you with the high standard of service that reflects the true essence of Anantara hospitality.Warm regards,Pascal BertrandGeneral Manager

Phản Hồi Từ Khách Sạn: 親愛的利卡斯1997感謝您的反饋並強調您入住期間的積極方面。 如果早餐未能滿足您對亞洲口味的期望，我們深表歉意。 您的意見很有價值，我們將利用它們來改進我們的產品。 我們瞭解酒店距離市場較遠所帶來的不便，並將考慮採取各種措施來增強客人的用餐體驗。 我們希望您能再次光臨，享受更加愉快的住宿體驗。温馨問候，帕斯卡·貝特朗總經理

Phản Hồi Từ Khách Sạn: Dear guest,Thank you for sharing your feedback. I'm sorry to hear that your experience didn't meet your expectations, especially regarding the language barrier and service quality. It's important for us to ensure our guests feel taken care of. I appreciate your comments and will pass them along to the management for review. Your satisfaction is important, and we hope for the opportunity to improve your experience in the future.Best regards,Ahmed BronjiFront Office Manager

Phản Hồi Từ Khách Sạn: Dear leibiubiu, Thank you for your kind words. We are delighted to know that we have exceeded your expectations and we made you leave with amazing stories to tell. A warm welcome always awaits you at Anantara Iko Mauritius! We can't wait to have you back. Kind regards, Pascal Bertrand General Manager