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Vị trí4.7
Trang thiết bị4.6
Dịch vụ4.7
Vệ sinh4.8
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Tất cả đánh giá(69)
Đánh giá tích cực(18)
Đánh giá có ảnh/video(6)
Chủ thân thiện(14)
Thời gian lưu trú tuyệt vời!(7)
Môi trường cổ điển(6)
Panchalee
Phòng Junior Suite
Lưu trú vào thg 5, 2023
Vợ chồng
6 đánh giá
3.2/5
Đăng tải vào 23 thg 6, 2023
Pros
Good service (but we had better at other 5 star hotels)
Beautiful pools (especially the adult pool)
Good breakfast
Spacious room
Lots of water activities
Cons
Room (wooden) floor squeaked loudly when walked on
We stayed downstairs and we could hear people in the room above us walking, closing the door, dragging their chair (a lot when they returned from dinner late around midnight) We had bad nights because of this.
Room AC is not cold. Even though it’s set at the lowest (18.5c) it felt like 25c
Overall, it was an ok stay but we won’t stay here again.
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the services provided by our team. Each member of the Constance Prince Maurice team strives to provide the best possible experience for our guests, so it is gratifying to receive such positive feedback that inspires us to continue our quest for perfection.Thank you for your recommendations regarding our room floor and snorkeling activities. We will certainly take your comments into consideration as we strive to enhance our guest's experience.We look forward to serving you in the future for a longer, brighter stay.Best regards,Armelle KoenigQuality Assurance Manager
Phản Hồi Từ Khách Sạn: Dear Ambassador,We extend our sincere gratitude for taking the time to share your discerning observations about your recent stay at our esteemed hotel. Your meticulous attention to detail has not gone unnoticed. It is heartening to learn that our dedicated service team and meticulously maintained environment contributed to the overall positive experience. Your recognition of the breakfast, wine selection and our distinct design is deeply appreciated.We strive for excellence, and your feedback serves as a testament to our commitment to delivering unparalleled guest experiences. We look forward to the privilege of hosting you once again, ensuring that each visit continues to surpass your expectations.Warm regards,Sylvabelle AngelineQuality Assurance Manager
Phản Hồi Từ Khách Sạn: Dear Ambassador,We are very pleased to know that you had a wonderful stay among us, it was a real pleasure to accompany and serve you to the best during your holiday. We’re hoping to see you again very shortly in our beloved hotel, Best wishes, Edouard LabatQuality Assurance Manager
Phản Hồi Từ Khách Sạn: Dear Ambassador,Firstly, I would like to thank you for this heart-warming comment of yours! Knowing how we were able to make you have a truly outstanding experience with us is one of the best ways to thank every team member in the hotel who fulfilled their mission with great care.We greatly appreciate your positive feedback about our establishment and hope to see you again soon! Sincerely, Edouard LabatQuality Assurance Manager
Phản Hồi Từ Khách Sạn: Dear Ambassador,Greetings from the Constance Prince Maurice! Your amazing feedback is more than valued, it is celebrated! Guest satisfaction is the key motivating factor for all our team members. Once again, thank you for staying with us. Until we meet again! Edouard LabatQuality Assurance Manager
Tài Khoản Khách
Phòng Junior Suite - Mặt biển
Lưu trú vào thg 6, 2023
Vợ chồng
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 10, 2023
房間很大也很舒服,服務態度很好很專業,in room service 很及時。有機會還會再入住的。適合騰出一大段空閑的時間去好好呆着。
Dịch
Phản Hồi Từ Khách Sạn: Dear Ambassador,We are very pleased to know that you enjoyed your stay in our hotel, every team member is working with enthusiasm and motivation to give you the utmost quality service you deserve. With the pleasure to see you again on your next trip!Sincerely, Edouard LabatQuality Assurance Manager
Phản Hồi Từ Khách Sạn: Dear Ambassador,We are very pleased to know that you enjoyed your stay in our hotel, every team member is working with enthusiasm and motivation to give you the utmost quality service you deserve. With the pleasure to see you again on your next trip!Sincerely, Edouard LabatQuality Assurance Manager
Tài Khoản Khách
Phòng Junior Suite
Lưu trú vào thg 12, 2022
Vợ chồng
1 đánh giá
3.7/5
Đăng tải vào 13 thg 2, 2023
Bon hôtel avec un service aux petits soins et une très bonne nourriture. Commodites un peu vieillissantes
Dịch
Kenfeizhou
Suite Gia Đình
Lưu trú vào thg 6, 2024
Gia đình
7 đánh giá
3.5/5
Đăng tải vào 2 thg 8, 2024
酒店裡的用餐令人很不愉快
Dịch
Phản Hồi Từ Khách Sạn: Dear KKKfeizhouzhilv,Thank you for taking the time to share your feedback.We are sorry to hear that you were disappointed with the food during your stay. We aim to deliver high-quality dining experiences, and it is concerning to hear that we fell short. We value your input and will be sure to share your comments with our culinary team to improve our offerings.We appreciate your feedback and hope to have the opportunity to serve you better in the future.Sincerely,Armelle KoenigQuality Assurance Manager
Tài Khoản Khách
Phòng Junior Suite - Mặt biển
Lưu trú vào thg 8, 2023
Vợ chồng
33 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 8 thg 10, 2023
服務態度,酒店設施非常好,就是船屋有個別教練服務態度不好
Dịch
Phản Hồi Từ Khách Sạn: Dear Ambassador,Thank you for taking the time to share your experience at Constance Prince Maurice. We are thrilled to see that you had a great time with us! We hope to see you again very soon. Best Regards, Edouard LabatQuality Assurance Manager