Sofitel Tamuda Bay Beach and Spa

Các đánh giá Sofitel Tamuda Bay Beach and Spa

Sofitel Tamuda Bay Beach and Spa

Route De Sebta, M'diq, Tanger-Tetouan-Al Hoceima, 93200, MoroccoXem thông tin khách sạn
Sofitel Tamuda Bay Beach and Spa
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Đánh giá của khách

9.1/10
Tuyệt Vời
74 đánh giá
Đánh giá đã xác thực
Vị trí9.2
Trang thiết bị8.9
Dịch vụ9.2
Vệ sinh9.2
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Tất cả đánh giá(74)
Đánh giá tích cực(51)
Đánh giá có ảnh/video(14)
Thời gian lưu trú tuyệt vời!(10)
Gần biển(7)
Tầm nhìn ra biển tuyệt vời(6)
Phòng tuyệt vời(5)
Bữa sáng ngon(5)
Đánh giá tiêu cực(3)
Anton from Moscow
Luxury Room, 1 King-Size Bed, Private Terrace, Sea View
Lưu trú vào thg 5, 2025
Cặp đôi
10 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 25 thg 6, 2025
Very nice hotel at beautiful Tamuda Bay. The room is spacious, equipped with everything you can expect of a hotel of this class. The staff is welcoming. Breakfast is good, many choices of pastry, meat, fruits, juices, local dishes, too. The pool isn't huge and mostly occupied by families with kids, but it has beach chairs and umbrellas, as well as the beach itself. Although it's not 100% private, the hotel has its own slice of shore where the beach chairs are located (free for guests). The beach is neighboring the Royal Palace which is not allowed for visiting — including its stretch of the beach. But this makes the hotel beach the last available and a deadend in a way, this is why it's not crowded at all comparing with the city beach. The beach itself is nice, covered with seashell debris, the sea bottom is sand, and the entrance is easy and sloppy. The city is within 15 minutes walking. All in all, everything is perfect but there is one huge BUT. Every single night there was a party going on in the hotel courtyard. We stayed there for five nights, and every night the party ended between 23:30 and 0:50. We called the reception, but they couldn't do anything. It was unexpected and wasn't mentioned in another reviews. So if you prefer calm places or you're with kids who need to go to bed early, you might consider another options.
Dịch
Mohamed
Superior Room With A King-Size Bed, Individual Terrace, Garden View
Lưu trú vào thg 5, 2025
Gia đình
5 đánh giá
10/10
Nổi Bật
Đăng tải vào 10 thg 7, 2025
Pearl of the North and Majestic place to be and relaxing and calm getting served by everyone and the crew are very friendly and professional.I I’ll definitely come back soon
Dịch
Tài Khoản Khách
Superior Room With A King-Size Bed, Individual Terrace, Garden View
Lưu trú vào thg 9, 2024
Gia đình
1 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 24 thg 10, 2024
I like the location and the beach
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your positive feedback and for taking the time to share your experience at Sofitel Tamuda Bay Beach & Spa.We’re thrilled to hear that you enjoyed our location and the beautiful beach. We strive to provide a relaxing and memorable setting for our guests, and it's wonderful to know that these aspects contributed to your satisfaction.We look forward to welcoming you back soon for another enjoyable stay.Warm regards,
Saida Oulad
Superior Room With A King-Size Bed, Individual Terrace, Garden View
Lưu trú vào thg 10, 2022
Nhóm bạn
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 26 thg 11, 2022
Outstanding!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Saida,Thank you for your outstanding review! We are thrilled to receive such high praise from you. Your satisfaction is our utmost priority, and it brings us great joy to know that we have exceeded your expectations.We appreciate your support and look forward to welcoming you back for more remarkable experiences in the future.Warm regards,
Tài Khoản Khách
Luxury Room, 1 King-Size Bed, Private Terrace, Sea View
Lưu trú vào thg 5, 2025
Gia đình
10 đánh giá
10/10
Nổi Bật
Đăng tải vào 10 thg 6, 2025
房間很不錯,可惜放在一樓,海景不能完美欣賞。退房時間比一般要早,這點要注意。 早餐非常不錯! 酒店水療價格還算合理,但是非常熱門,想去一定要馬上預約。餐廳出品穩定,價格小貴,但是配上海景還是值得的。 沙灘很多貝類,要注意保護,海景的確壯麗,值得住兩天~
Dịch
6/9
Tài Khoản Khách
Luxury Room, 1 King-Size Bed, Private Terrace, Sea View
Lưu trú vào thg 9, 2024
Cặp đôi
14 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 10 thg 10, 2024
Отель очень хороший! Чисто идеально, песок на пляже приглажен, все лежаки с огромными мягкими матрасами, много гамаков, всяческих диванчиков, чтобы уютно пристроиться. Завтраки превосходные! Есть всё, что угодно. Питание в обед и ужин тоже на уровне, цены, конечно, не дешевые, но это и понятно….вы ведь в отеле. Номера просторные, чистые, га балконе диван и качелька))))) Минус единственный это то, что персонал (даже на рецепшен) кое-кто не понимает по-английски, даже цифры….. сложно что-то выяснить, если есть какие-то проблемы.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your detailed and positive review! We are delighted to hear that you enjoyed the cleanliness of the hotel, the well-maintained beach, and the comfort of our sun loungers and hammocks. Your kind words about our breakfast and overall dining experience are much appreciated. We strive to provide our guests with the utmost comfort, and it’s wonderful to know that you found our rooms and cozy balconies to your liking.We regret to hear that you encountered difficulties due to the language barrier. Please rest assured that we will address this and work on improving our staff’s English communication skills, especially at reception, to avoid any such issues in the future.We would be thrilled to welcome you back to our hotel and provide you with an even more seamless stay next time.
Tài Khoản Khách
Phòng Sang trọng 2 Giường Đơn Nhìn ra Biển
Lưu trú vào thg 1, 2025
Gia đình
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 16 thg 2, 2025
Uitstekend verblijf gehad! Voor mij geen Turkije meer. Super geregeld allemaal, super ontbijt en vooral de service.. Echt geweldig! Ga alsjeblieft zo door Sofitel en laat het niet achteruit gaan. Helaas zie je meestal in Marokko dat alles na de jaren steeds minder wordt. Maar voor nu echt top 10+
Dịch
Phản Hồi Từ Khách Sạn: Beste gast,Hartelijk dank voor uw lovende woorden. We zijn zeer verheugd te horen dat u genoten heeft van uw verblijf en onze service. Uw feedback is een grote motivatie voor ons team om de hoge standaarden te behouden. We kijken ernaar uit u in de toekomst weer te verwelkomen.Met vriendelijke groet,Sofitel Tamuda Bay Beach and Spa
Tài Khoản Khách
Luxury Room, 1 King-Size Bed, Private Terrace, Sea View
Lưu trú vào thg 9, 2024
Gia đình
7 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 9 thg 10, 2024
Прекрасный отель. Замечательный пляж , очень ухоженная территория . Хороший завтрак .
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your lovely review! We are delighted to hear that you enjoyed our hotel, the well-maintained grounds, and the wonderful beach. It’s also great to know that you had a good experience with our breakfast.We look forward to welcoming you back and making your next stay just as enjoyable!Best regards,
Người Dùng Ẩn Danh
Luxury Room, 1 King-Size Bed, Private Terrace, Sea View
Lưu trú vào thg 1, 2024
Gia đình
25 đánh giá
10/10
Nổi Bật
Đăng tải vào 29 thg 3, 2024
位置非常好,窗外就是地中海,沙灘很棒。非常值得推薦。
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our prime location, with breathtaking views of the Mediterranean and access to our beautiful beach. It’s always a pleasure to know that our guests find their experience worthwhile and memorable.We hope to welcome you back soon for another relaxing stay. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more enjoyable!Warm regards,
asmae
Lưu trú vào thg 8, 2023
Cặp đôi
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 1 thg 10, 2023
Une équipe qui veille sur la satisfaction des clients. Cadre très agréable service restauration au top merci
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind words! We are thrilled to know that our team contributed to your satisfaction and that you enjoyed our delightful setting and top-notch dining services. Your appreciation means a lot to us and motivates us to continue providing exceptional experiences.We look forward to welcoming you again soon! Should you need any assistance for your next visit, please feel free to reach out.Warm regards,
Hninoushon
Lưu trú vào thg 8, 2023
Cặp đôi
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 16 thg 9, 2023
Cadre exceptionnel, plusieurs piscine, accès direct à la magnifique plage de Tamuda Bay. Chambres spacieuse avec une magnifique vue mer. Personnel très agréable et serviable.
Dịch
H Balloon
Superior Room With A King-Size Bed, Individual Terrace, Garden View
Lưu trú vào thg 2, 2025
Nhóm bạn
9 đánh giá
10/10
Nổi Bật
Đăng tải vào 23 thg 4, 2025
房間佈置非常滿意
Dịch
Tài Khoản Khách
Superior Room With A King-Size Bed, Individual Terrace, Garden View
Lưu trú vào thg 2, 2025
Cặp đôi
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 1 thg 4, 2025
酒店非常不錯
Dịch
Fa S
Lưu trú vào thg 7, 2025
Nhóm bạn
4.0/10
Đăng tải vào 14 thg 8, 2025
Have enjoyed staying at Sofitel hotels (Accor Group) worldwide for many years, including in Rabat, Dubai, Los Angeles and Singapore, where the service has always been excellent. Unfortunately, my experience at Sofitel Tamuda Bay has been disappointing year after year due to the behavior of one specific staff member: Fayrouz. This lady, recognizable by her braces, claims not to speak English but does speak Chinese (without clarifying whether it is Mandarin or Cantonese). Since I do not speak Chinese myself and do not look Chinese, I have absolutely no idea what she is trying to achieve with this. Her way of communicating with guests is downright unprofessional and unfriendly. During my stay, I was unjustly asked to prove where I had made card payments, even though I pay all my bills properly – including the swimming pool (€200) and the food (€967) at that day. Nevertheless, I was denied access to the sunbeds, and she kept walking back and forth unnecessarily in the area, creating an unpleasant atmosphere. Fayrouz’s attitude is in stark contrast to the excellent service at other Sofitel locations. As long as she is employed at Sofitel Tamuda Bay, I will not set foot in this hotel again. I have never before visited a Sofitel hotel where the staff were so rude and did not speak English. I asked for the manager several times, but unfortunately, I was unable to speak to anyone and ended up leaving at the end of the day.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share such detailed feedback about your recent experience at Sofitel Tamuda Bay. We are truly sorry to read about the situation you encountered and we sincerely apologize for the impression it has left you with. At Sofitel, our ambition is to provide each guest with impeccable service and a warm, professional welcome. The behavior you describe does not reflect our standards, and we regret that your stay with us fell short of the level of excellence you have come to expect from Sofitel properties worldwide. Please be assured that your comments have been taken very seriously. They have already been escalated to our management team and will be thoroughly investigated in order to take the appropriate corrective measures. We value your loyalty to Sofitel and the Accor Group, and we deeply regret that we were not able to meet your expectations on this occasion. We truly hope to have the chance to regain your trust in the future and to welcome you back with the level of service and professionalism that Sofitel is renowned for around the world. Sincerely,
Tài Khoản Khách
Lưu trú vào thg 6, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 20 thg 7, 2025
Our experience at Sofitel M’diq was nothing short of amazing. The hotel is beautiful, perfectly located, and offers everything you’d expect from a luxury stay, but what truly made it unforgettable was the incredible staff. A special thank you to Adil, Abdallah, Brahim, Mazine, Nouhaila, Karim, Soufiane, Yassmine, and Amanallah. Each one of them was genuinely kind, attentive, and went out of their way to ensure we felt welcomed and cared for throughout our stay. From the spotless rooms to the relaxing beach and pool areas, every detail was flawless. Highly recommended for anyone visiting Sofitel M’diq, we’ll definitely be back! 5/5 ⭐️⭐️⭐️⭐️⭐️ A perfect escape with exceptional service.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for your wonderful review. We are truly delighted to know that you enjoyed the beauty of our hotel, its location, and the comfort of our facilities, but above all that our team made your stay unforgettable. Your kind words are the best reward for all of us and a great motivation to continue delivering exceptional service. We are honored by your recommendation and look forward to welcoming you back soon for another perfect escape at Sofitel M’diq.